Solutions Support Engineer

7 days ago


Phoenix, Arizona, United States TalentBurst Full time

Title:
Solutions Support Engineer

Location:
Phoenix, AZ

Duration: 6 Month Renewable Contract

W2 Acceptable


Position Description :

The Solutions Support Engineer is responsible for providing exceptional support and resolving technical issues related to various platforms including Microsoft SharePoint Online, Content Management Systems (CMS) and the Microsoft Power Platform.

Support responsibilities would include (but are not limited to) management of permissions, troubleshooting of user issues, system configuration, user training and new SharePoint site creation.


Knowledge, Skills, and Abilities:

  • Ability to troubleshoot and solve problems; conduct analysis of alternatives, make recommendations, and issue resolutions.
  • Strong interpersonal skills, including the ability to communicate effectively, both orally and in writing, to technical and non-technical individuals at all levels of the organization.
  • Ability to work with supervision in the performance of daily activities.
  • Ability to work with vendors to support off the shelf products.
  • Ability to understand and interpret technical manuals and system documentation. Must possess, or have the ability to obtain by the time of hire, a valid Arizona Driver's License.
Configure and maintain supported systems

  • Troubleshoot user issues with supported systems
  • Participate in on-call support of production issues
  • Trains users in the operation of supported systems
  • Coordinate and work with other staff including, but not limited to, vendors, Business Integration Specialists, IT security staff, project managers, other team members, subject matter experts, end users, and executive business partners
  • Prepare system, program and customer guides, as well as documentation
  • Evaluate workflows and processes in order to seek out improving efficiencies and enhance productivity; write and modify operating procedures.
  • Performs other duties as assigned

Minimum Education and/or Experience:
Bachelor's degree in Computer Science or a related field. At least one (1) years of related experience to include SharePoint Maintenance and Administration, Content Management System (CMS) configuration and Power Platform troubleshooting

Preferred Education and/or Experience:

  • Microsoft SharePoint Online
  • Content Management Systems (CMS)
  • Microsoft Power Platform
  • C# .NET
General office environment. May be required to drive between work locations within metropolitan Phoenix area.

Requires working standard business hours Monday through Friday, and may be required to work after hours, on weekends and/or holidays, as needed.

Participation in resolution of service impacting incidents that can occur 24x7.

  • Phoenix, Arizona, United States Cox Communications Full time

    The Senior Solutions Engineer is responsible for providing pre-sales support for complex managed services solutions in a cloud hosting environment. The Senior SE must be a subject matter expert on all RapidScale solutions and continually work to improve themselves and our company. The Senior SE position includes direct customer interaction on sales...


  • Phoenix, Arizona, United States Cox Communications Full time

    The Senior Solutions Engineer is responsible for providing pre-sales support for complex managed services solutions in a cloud hosting environment. The Senior SE must be a subject matter expert on all RapidScale solutions and continually work to improve themselves and our company. The Senior SE position includes direct customer interaction on sales...


  • Phoenix, Arizona, United States Oracle Full time

    Job DescriptionOracle is a global leader in cloud services and enterprise software. Our mission is to help people see data in new ways, discover insights, unlock endless possibilities. As part of our commitment to supporting veterans' transition into civilian careers, we are offering a paid internship opportunity in our Solution Engineering (SE) Organization...


  • Phoenix, Arizona, United States Oracle Full time

    Job DescriptionOracle is a global leader in cloud services and enterprise software. Our mission is to help people see data in new ways, discover insights, unlock endless possibilities. As part of our commitment to supporting veterans' transition into civilian careers, we are offering a paid internship opportunity in our Solution Engineering (SE) Organization...


  • Phoenix, Arizona, United States ASM Full time

    ASM is a leading global supplier of products, services, and materials for semiconductor processing. For more than half a century, innovation has been at the core of everything we do. Our smart, ambitious people are dedicated to creating cutting-edge solutions for the world's leading semiconductor providers. Every day we push the development of...


  • Phoenix, Arizona, United States ASM Full time

    ASM is a leading global supplier of products, services, and materials for semiconductor processing. For more than half a century, innovation has been at the core of everything we do. Our smart, ambitious people are dedicated to creating cutting-edge solutions for the world's leading semiconductor providers. Every day we push the development of...

  • Middleware Engineer

    7 days ago


    Phoenix, Arizona, United States INSPYR Solutions Full time

    Role: Infrastructure EngineerLocation: Phoenix, AZ - Hybrid 3x per weekRate: $45-49/hourLength: Ongoing ContractWork Requirements: US Citizen, GC Holder or Authorized to work in the U.S.Interview: Onsite 1st round. May require 2nd round.Why you'll love this job:• Responsible for both traditional and cloud-based infrastructure implementations based on...


  • Phoenix, Arizona, United States APS Full time

    SummaryThe IT Solutions Engineer Analyst I is responsible for software and hardware product delivery and performance for all application spaces including next generation technology such as cloud engineering and mobile applications. Drives products from design completion to volume production release through lifecycle including troubleshooting software and...


  • Phoenix, Arizona, United States APS Full time

    SummaryThe IT Solutions Engineer Analyst I is responsible for software and hardware product delivery and performance for all application spaces including next generation technology such as cloud engineering and mobile applications. Drives products from design completion to volume production release through lifecycle including troubleshooting software and...


  • Phoenix, Arizona, United States Arizona Public Service Company Full time

    IT Solutions Engineer/Analyst IApply now »Date: May 11, 2024Location: PHOENIX, AZ, US, Company:APSArizona Public Service generates clean, reliable and affordable energy for 2.7 million Arizonans. Our service territory stretches across the state, from the border town of Douglas to the vistas of the Grand Canyon, from the solar fields of Gila Bend to the...


  • Phoenix, Arizona, United States Solutions AEC Full time

    **HVAC & Plumbing Mechanical Engineer** St. Louis **HVAC & Plumbing Mechanical Engineer** **St. Louis** Solutions AEC, a premier provider of design/build MEP services nationwide, has an opening for a mechanical engineer to join our team. At SAEC we see a future vision of integration design and construction. We care and are focused on helping our people grow...


  • Phoenix, Arizona, United States ASM Full time

    ASM is a leading global supplier of products, services, and materials for semiconductor processing. For more than half a century, innovation has been at the core of everything we do. Our smart, ambitious people are dedicated to creating cutting-edge solutions for the world's leading semiconductor providers. Every day we push the development of...


  • Phoenix, Arizona, United States ASM Full time

    ASM is a leading global supplier of products, services, and materials for semiconductor processing. For more than half a century, innovation has been at the core of everything we do. Our smart, ambitious people are dedicated to creating cutting-edge solutions for the world's leading semiconductor providers. Every day we push the development of...

  • Facilities Engineer

    7 days ago


    Phoenix, Arizona, United States Acara Solutions, An Aleron Company Full time

    Acara Solutions is hiring a Facilities Maintenance Engineer for our client in Phoenix, AZ. This is a full-time direct hire position. Job Summary: We are seeking a talented and experienced Facility Engineer to join our team. The Facility Engineer will be responsible for acting as a technical resource to the Engineering and Maintenance Department. The position...


  • Phoenix, Arizona, United States INSPYR Solutions Full time

    Title: Senior Full-stack .NET Software Engineer Location: Phoenix AZDuration: Long term (ongoing contract)Compensation: $70-72/hrWork Requirements: US Citizen, GC Holders or Authorized to Work in the U.S.Skillset / Experience:Why you'll love this job This job is a member of the Information Technology Team within the Information Technology Division....


  • Phoenix, Arizona, United States Chromalloy Full time

    Chromalloy is a global engineering & solutions company. We are a leading provider of aftermarket parts, repairs, and solutions that safely & reliably extend the life of aircraft engines and gas turbines. We develop, manufacture and repair critical turbine components for a range of engine platforms. Our solutions support the engines running the aerospace,...


  • Phoenix, Arizona, United States Mastech Digital Full time

    Infrastructure Solutions ArchitectPhoenix AZ Hybrid Key responsibilities:As an Infrastructure and Platform Solutions Architect, you will be part of the Infrastructure and Platform Architecture team under the office of the CTO. Your will work with Solution Architects in the business MIS teams to help them design and deliver solutions that are aligned with...

  • Terraform engineer

    7 days ago


    Phoenix, Arizona, United States Infinite Computer Solutions Full time

    We're seeking for a Terraform engineer for our direct client. Please review the below job Description and revert with your interest for the same.Job details:Role: Terraform engineer Location: Phoenix, AZ DurationLong term more than 1 year. However, the contract duration at any point will be 6 months, which will keep on extending. Also, it will be subject to...

  • Solution Architect

    7 days ago


    Phoenix, Arizona, United States NR Consulting Full time

    Job Title: Solution ArchitectWork Location: Phoenix, AZ (Initial Remote)Position Type: Contract with possible extensionDuration: 12 + Months JD:Lead overall Line technology direction, develop architecture and influence implementation to gain measurable business improvementsDesign scalable solutions that provide frameworks, interfaces, data strategy and...


  • Phoenix, Arizona, United States Diverse Lynx Full time

    Job Title: Cloud Support Engineer Location: Phoenix, AZ::Onsite Duration:(Contract)Roles & Responsibilities:Mandatory Qualifications:Validation of LLM deployment automation in Terraform Azure support QA knowledge is advantageousJob summary Azure Cloud Support Engineer for Quality testing for LLM deployment automation using Terraform. Support the Azure...