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Equipment Rental Specialist
2 weeks ago
Responsibilities:
- Assist rental customers in a polite, friendly, and professional manner, whether in person oronthe phone
- Ask customer questions to determine their rental needs and recommend proper equipment.
- Prepare rental forms and contracts by obtaining customer signature and other information as required
- Explain rental fees and provide information about rented items, such as the operation of equipment and safety features
- Answers telephone and receives orders by phone
- Resolve customer problems and answer questions
- Schedule equipment delivery and pickups and assist customer with the loading and unloading of equipment whennecessary
- Daily audits of open contracts and call overdue rentalsQualifications:
- Complete rental transactions on (rental software) and perform basic tasks, including, checking equipment rates and availability, creating rental quotes, reserving equipment, opening/closing rental contracts, scheduling equipment deliveries/pickups, emailing quotes/reservations/contracts to customers
- Periodically update and review the company website for accuracy and messaging
- Cleans showroom floor and equipment. Arrange showroom displays. Keep shelves organized, stocked, and clean
- Report safety violations to supervisor
- Adhere to all company policies, procedures, rules, and regulations in written or verbal form
- Comply with government safety requirements and other regulations and security in-store
- Attend department, store, and safety meetings#J-18808-Ljbffr
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