Member Service Representative

2 weeks ago

Fairfax Station, Virginia, United States Navy Federal Credit Union Full time

/ / / Job ID: 49621 **Member Service Representative (Full-Time) - Fairfax**

**Location:** VA Fairfax **Full/Part Time:** Full-Time **Regular/Temporary:** Regular Email **Job Description**

**YOUR LIFE'S MISSION: POSSIBLE**

You have goals, dreams, hobbies and things youre passionate about.

**Whats Important to You Is Important to Us**

Were looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to themfriends, family and passions. And we're looking for team members who are passionate about our missionmaking a difference in military members' and their families' lives. Together, we can make it happen.

**Dont take our word for it.**

FORTUNE 100 Best Companies to Work For

Computerworld Best Places to Work in IT

FORTUNE Best Workplaces for Millennials

Forbes Americas Best Employers

**Basic Purpose**

To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust, and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision.

** Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox.**

**Responsibilities**

Analyze, research, and resolve problems and discrepancies related to member accounts/loans

Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications

Counsel current and prospective members about Navy Federal's products and services

Ensure cash and other negotiable instruments are handled properly

Identify opportunities to cross service products and increase product penetration

Perform platform-banking functions

Understand and comply with federal and other regulations relating to financial products and services

May assist with Branch Office vault opening, closing and balancing procedures

May serve as a Branch Office and/or ATM vault custodian

Perform other duties as assigned

**Qualifications**

Ability to work independently and in a team environment

Working knowledge of savings and checking products, accounts, and services

Effective active listening skills to accurately respond to inquiries and account requests

Effective organizational, planning and time management skills

Effective research, analytical, and problem-solving skills

Effective skill building effective relationships through rapport, trust, diplomacy, and tact

Effective skill exercising initiative and using good judgment to make sound decisions

Effective skill maintaining composure in a high production and changing environment

Effective skill navigating multiple screens and PC applications and adapting to new technologies

Effective skill performing mathematical calculations and working accurately with numbers

Effective verbal and written communication skills

**Desired -** Experience in member/customer service preferably in a call center, retail banking or financial institution

**Desired -** Experience in working in a credit union environment

**Hours:** Available Monday Saturday: hours based on business needs.

**Location:** 11180 Lee Highway, Fairfax, VA 22030

Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.

**Salary Range:** $21.50 hourly to $25.00 hourly **Equal Employment Opportunity**

Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability

**COVID-19 Vaccine Information**

As a COVID-19 safety measure, our employees must either provide proof of COVID-19 vaccination or follow additional safety protocols, including testing.

**Disclaimer**

Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position.

**Bank Secrecy Act**

Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

  • Customer Service Representative

    2 weeks ago

    Fairfax Station, Virginia, United States Valvoline Full time

    Valvoline JobID: [Retail Associate / Team Member] As a Customer Service Representative at Valvoline, you'll: Create lasting impressions and build loyal customers by using your knowledge of the products and services; Deliver a positive first impression to each guest with a friendly greeting; Present oil change options and additional services based on...

  • Customer Service Representative I

    2 weeks ago

    Fairfax Station, Virginia, United States Navy Times Full time

    Customer Service Representative I - Bilingual (Spanish) Preferred At a glance Location: US-VA-Fairfax Posted: 02/19/2022 Closing: 03/18/2022 Degree: Not Specified Type: Full-Time Experience: Not Specified Job description Customer Service Representative - Fairfax, VA Monday to Friday from 8 am to 5 pm Bilingual (Spanish) Preferred Questions and Answers. In...

  • Executive Client Service Associate

    2 weeks ago

    Fairfax Station, Virginia, United States Edelman Financial Engines Full time

    Executive Client Service Associate (Fairfax, VA) At Edelman Financial Engines (EFE), we believe everyone deserves to move their financial life forward We know that assets have the power to fund goals. Those numbers represent individual lifetimes filled with hard work and dreams for our clients and generations to follow. Our clients trust us to guide them...

  • Electric Service Worker, 1st Class

    2 weeks ago

    Fairfax Station, Virginia, United States Dominion Energy Full time

    At Dominion Energy we love our jobs. That's right. Love. Every day we go to work filled with passion to be excellent, to creatively problem solve and to innovate. These are exciting days for energy companies, and Dominion Energy aims to shape the future of energy in America. We are looking at all of our work with fresh eyes, retooling everything we do, in...

  • Senior Software Engineer

    2 weeks ago

    Fairfax Station, Virginia, United States General Dynamics Full time

    Responsibilities for this PositionSenior Software Engineer ID:USA-VA-FairfaxRequired Clearance:Secret, obtainable within reasonable time based on requirementsPosted Date: 5/13/2024Category: Engineering-SoftwareEmployment Type:Full TimeHiring Company:General Dynamics Mission Systems, Inc. Basic Qualifications Requires a Bachelors degree in Software...

  • Information Systems Security Manager

    2 weeks ago

    Fairfax Station, Virginia, United States CGI Full time

    Information Systems Security Manager (ISSM) Category: Cyber Security Main location: United States, Virginia, Fairfax Position ID:J Employment Type: Full Time Position Description: This is an exciting full-time opportunity to work in a fast-paced environment with a team of passionate technologists. We take an innovative approach to supporting our...

  • Senior Electrical Engineer

    2 weeks ago

    Fairfax Station, Virginia, United States Stantec Full time

    Many of the world's top engineers and scientists come together in our Water business because they view a community's interaction with water a bit differently-as a single holistic system, rather than unconnected networks divided by jurisdictional boundaries. Working throughout the hydrologic cycle, we are delivering sustainable solutions to make sure water is...

  • Project Manager

    2 weeks ago

    Fairfax Station, Virginia, United States JCS Solutions LLC Full time

    JCS is looking for an experienced IT Project Manager (PM) to oversee and lead agile software development project(s) in support of a US government client's mission critical systems. In this role the ideal candidate will provide guidance to a development team(s) in ways that promote the client's systems development projects. In this capacity the ideal...

  • Social Worker Case Manager 1

    2 weeks ago

    Fairfax Station, Virginia, United States Inova Full time

    Job DescriptionThe Social Worker Case Manager 1 evaluates the ability of patients to progress throughout the continuum of care. Works collaboratively in communication with physicians, nursing and other members of the multidisciplinary care team to effect timely and appropriate patient management. Showcases a working knowledge in utilization management,...

  • Senior Electrical Engineer

    2 weeks ago

    Fairfax Station, Virginia, United States Stantec Full time

    Many of the world's top engineers and scientists come together in our Water business because they view a community's interaction with water a bit differently-as a single holistic system, rather than unconnected networks divided by jurisdictional boundaries. Working throughout the hydrologic cycle, we are delivering sustainable solutions to make sure water is...

  • Mental Health Technician Coordinator

    2 weeks ago

    Fairfax Station, Virginia, United States Inova Health System Full time

    Mental Health Technician Coordinator Inova Health System is currently seeking a Mental Health Technician Coordinator to join our team supporting our Behavioral Health Services team assisting in the delivery of direct patient care in a safe holistic manner. This position is full time position to be located in our Behavioral Health Services location in...

  • Assistant Director of Community Standards

    2 weeks ago

    Fairfax Station, Virginia, United States George Mason University Full time

    Department: University Life Job Category: Administrative or Professional Faculty Job Type: Full-Time Work Schedule: Full-time (1.0 FTE, 40 hrs/wk) Location: Fairfax, VA Workplace Type: Hybrid Eligible Salary: Salary range starting low $60k; commensurate with education and experience Restricted: Yes Criminal Background Check: Yes About the Department: It is...

  • Representative, Client Svc I

    2 weeks ago

    Fairfax, Virginia, United States Canon Solutions America, Inc. Full time

    Job DescriptionJob DescriptionRepresentative, Client Svc IUS-VA-FairfaxJob ID: 31782Type: Full-Time# of Openings: 1Category: Customer Service/SupportVA - Fairfax-G Mason Univ-MSAbout the Role Responsible for prompt delivery of various on-site work assignments, providing customer service and ultimately, customer satisfaction.Your Impact Main...

  • AAA Retail Cashier

    2 weeks ago

    Fairfax Station, Virginia, United States AAA Club Alliance Full time

    Join Us Today Unlock Your Sales Potential at AAA Club Alliance Are you passionate about delivering exceptional service while driving sales success? Join our team and be part of a dynamic retail environment where every interaction counts. Don't wait any longer-apply now and take the next step towards a rewarding career Work-Life Balance: No Sundays: Enjoy a...

  • Analyst / Technical Trainer

    2 weeks ago

    Fairfax Station, Virginia, United States General Dynamics Full time

    Responsibilities for this Position Analyst / Technical Trainer ID: USA-VA-Fairfax Required Clearance: TS/SCI with Polygraph Posted Date: 3/28/2024 Category: Other Employment Type: Full Time Hiring Company: General Dynamics Mission Systems, Inc. Basic Qualifications Education Requirements: Bachelor's degree in Education, Instructional Design,...

  • OB/Gyn Hospitalist Medical Director

    2 weeks ago

    Fairfax Station, Virginia, United States TeamHealth Full time

    Excited about advancing your career? Search no more! TeamHealth is on the lookout for a standout OBGYN physician dedicated to providing top-notch patient care to lead the team at Inova Fair Oaks in the picturesque city of Fairfax, Virginia.What to Expect:Foster collaboration within the clinical team and hospital leadershipEngage with TeamHealth...

  • Direct Support Professional

    2 weeks ago

    Fairfax Station, Virginia, United States Delta-T Group Full time

    Location: Fairfax, VA 22030 Date Posted: 6/12/2024 Category: Residential Education:With over 35 years in business, the Delta-T Group has built a reputation for referring highly qualified professionals for rewarding short and long-term independent contract opportunities. Our client has an immediate need for motivated professionals to work as Direct Support...

  • Caregiver

    2 weeks ago

    Fairfax Station, Virginia, United States Sevita Full time

    Good Neighbor, a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. Here we believe every person has the right to live well, and everyone deserves to have a fulfilling career. Youll join a mission-driven team and create relationships that motivate us all every day. Join us today, and...

  • Direct Support Professional

    2 weeks ago

    Fairfax Station, Virginia, United States Delta-T Group Full time

    Location: Fairfax, VA 22030 Date Posted: 6/6/2024 Category: Residential Education: With over 35 years in business, the Delta-T Group has built a reputation for referring highly qualified professionals for rewarding short and long-term independent contract opportunities. Our client has an immediate need for motivated professionals to work as Direct Support...

  • Geotechnical Engineering Project Manager

    2 weeks ago

    Fairfax Station, Virginia, United States Intertek Full time

    Geotechnical Engineering Project ManagerProfessional Service Industries, Inc. (Intertek-PSI) is looking for a Geotechnical Engineering Project Manager to join our Building & Construction team in Fairfax, VA.Intertek-PSI is a leading US based provider of assurance, testing, inspection, and consulting solutions in civil and commercial construction. Our broad...