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Dental Front Office

3 months ago

Wappingers Falls, New York, United States Wappingers Falls Dental Arts Full time
_Dental Insurance Administrator/Front Desk _

About us


As one of upstate New York's leading providers of advanced cosmetic and restorative dentistry, Wappingers Falls Dental Arts also offers the most advanced surgical solutions for patients who need it.


Our practice is dedicated to upholding the highest standards in dental care, and we offer a number of procedures including teeth cleanings, same day dental crowns, porcelain veneers, INVISALIGN, dental implants, dental bridges, All-on-6 dental implants, and help for patients experiencing Sleep and TMJ issues.


We are a multi-doctor practice that requires someone who is/has:

  • Reliable, punctual, accountable
  • Patient care oriented
  • Confident and competent in communications with patients as well as doctors, and other staff.
  • Astute and efficient
  • Attention to detail and accuracy.
  • Good at problem solving.


Under direct and indirect supervision, the Front Desk/Insurance Administrator will answer inquiries and obtain information for general public, patients, visitors, and other interested parties.

Provide information to callers, and perform routine clerical and administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files.


Responsibilities for this position include, but not limited to:

  • Demonstrates dependability in attendance and completion of job tasks Must show up to work on time as scheduled.
  • Greet patients and callers. Handle their inquiries, screen and/or forward calls or inquiries to appropriate personnel according to their needs. Take & deliver messages when necessary. Schedule appointments. Provide proper and accurate information.
  • Operate multiple line telephone system.
  • Efficiently and accurately move through the patient work flow process in practice management software.
  • Review and process insurance claims accurately and in a timely manner.
  • Retrieve and post paper and electronic insurance payments and adjustments accurately.
  • Obtain and verify patient insurance eligibility and benefits breakdown, and accurately transfer that data into our practice management system.
  • Learn to operate new office technologies as they are developed and implemented.
  • Communicate appropriately and effectively, both over the phone and in person.
  • File and maintain electronics records.
  • Collect, sort, distribute, and prepare mail, messages, and courier deliveries.
If you are looking to join an organization that can offer you a career with room to grow, challenges you, expands your skills, all while working with a great team of people, look no further

We offer great dental benefits of course, but also offer:

  • 401K Retirement Plan with Employer Matching
  • Vacation and Sick PTO
  • Weekends off
  • Bonuses for Exceeding Set Goals.

Pay:
$ $27.00 per hour

Benefits:

  • 401(k)
  • 401(k)
matching

  • Employee discount
  • Paid time off
  • Retirement plan

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus opportunities

Education:

  • High school or equivalent (required)

Experience:

  • Dental office: 1 year (required)

Language:

  • Spanish (preferred)

Work Location:
In person