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Armed Security Site Supervisor

3 months ago

Lancaster, Pennsylvania, United States St. Moritz Security Services Full time
Armed Security Site Supervisor

Position:
Armed Security Site Supervisor

Location:
Lancaster, PA

Schedule:
Monday-Friday 8am-5pm

Pay:
$29.00 per hour

Security supervisor experience required.

Must have current ACT 235 certification, license to carry, own firearm, and armed gear.
**Military and Law Enforcement background required.

Primary Purpose and Function
The primary purpose and responsibility of an Armed Site Supervisor includes all Rules and Regulations that of a Security Officer, in addition to, but not limited to the following:

To act as a liaison between Operations, Field Assigned Personnel, and various inner-departmental functions within the branch, to include but not be limited to: supervising personnel, fielding calls, scheduling, payroll, and billing.

The Armed Site Supervisor will assist with the day-to-day operational and administrative activities to ensure the branch office and field accounts are operating with maximum efficiency.


Responsibilities

  • Comply with company Code of Conduct, Policies, Procedures, and Safety Protocols and assure compliance of each by all field assigned subordinates.
  • Inspect field assigned personnel to ensure Handbook Policies and Post Orders are followed.
  • Inspect worksites for safety hazards and risk to security staff.
  • Investigate and complete reports related to incidents and/or accidents.
  • Deliver newhire orientation, training, and ongoing educational developmental programs.
  • Aid in the retention of field personnel while ensuring that each staff member is treated with dignity and respect.
  • Coach employees and administer disciplinary actions, as necessary at the direction of Branch Management.
  • Stand post when a suitable security officer cannot be scheduled due to call offs, nocall, noshow, vacations, holidays, etc., but never to exceed more than fifty percent (50%) of time in any given workweek.
  • Respond to any/all communications regarding calloff or noshow in accordance with Company policy.
  • Communicate with field officers regarding scheduling, staffing, equipment, record keeping, and related matters, to ensure effective delivery of services.
  • Prepare, discuss, and implement disciplinary notices and corrective actions.
  • Participate in recruiting, interviewing, and hiring of potential security officers.
  • Conduct and/or assist with new hire onboarding, training and deployment of personnel.
  • Supervise field officers to ensure that service expectations are being met through regular contact with applicable project managers, site supervisors, site leads, security officers, and clients.
  • Evaluate service quality, inspect posts, and initiate corrective action in a timely manner.
  • Participate in security officer performance reviews. Make recommendations for placement of personnel.
  • Meet with operations management for status updates and to address actual or potential problems; provide support during client startups; provide input to security planning, assessments and surveys; review post orders and communicate requirements and changes to affected personnel.
  • Maintain a positive, professional environment in full compliance with applicable laws, rules, regulations, policies, and procedures.
  • Ensure that subordinate staff members and field assigned personnel understand and comply with applicable laws, rules, regulations, policies, and procedures.
  • Perform tasks and/or additional duties as required or requested by Company.

Education and Experience
***High School graduate (some college education is preferred).

  • Minimum of 1+ years of security experience is required.
  • Demonstrated skills in web searching and use of Excel and Word programs.
  • Strong organizational and interpersonal skills preferred.
  • Ability to multitask in a fastpaced environment.

Key Performance Criteria

  • Ability to supervise security officers to ensure excellence in service delivery.
  • Ability to observe, report, and correct performance issues with subordinate security officers.
  • Ability to timely and accurately complete daily paperwork and requisite reporting.
  • Ability to demonstrate good judgment and common sense.
  • Ability to follow directions and directives from supervisors.
  • Ability to present a friendly and professional demeanor in the delivery of quality customer service.

Required Certifications / Licenses

  • Valid driver's license.
  • Current or capable of acquiring applicable automobile insurance.
  • Current or capable of acquiring a Guard Card/Certification/License/Permit as may be required by jurisdictional law.
  • Successful completion of a Criminal and Motor Vehicle background check.
  • Successful completion of other applicable Client, SMSSI, or jurisdictional requirements.

Other Requirements
***Must be present in the field or branch office during assigned shift.

  • May require some local and/or longdistance travel.
  • May require long shifts and short notice schedule changes to include overtime.
**Working