Client Care Specialist

2 weeks ago


Grafton, Wisconsin, United States Ethos Veterinary Health Full time
Wisconsin Veterinary Referral Center in Grafton, WI is hiring a full-time Client Care Specialist to join our Client Care team

WVRC believes that all veterinarians, pets and pet owners deserve exceptional experiences. Everything we do reflects this belief. We commit ourselves to acting with respect, honor and dignity toward our clients, colleagues and each other.


Our veterinary receptionists provide the client with their first impression of our practice, where their family and their pets will be assisted by a friendly, smiling, compassionate staff member.

We realize the importance of this first impression and are looking for someone who can show our clients compassion, attention, and the highest level of client service.


Schedule and Compensation:
Hourly pay starts at $16/hr and may be higher depending on experience

2nd shift will also enjoy a 10% shift differential/increase

Responsibilities of a Client Service Representative:
Welcome our clients in a friendly, helpful, and compassionate manner

Prepare and review documents and medical records accurately and completely

Educate and advise clients regarding WVRC services and practices

Process appointments, emergencies, and client requests while ensuring the highest quality of care and satisfaction for our clients at all times

Process invoices and payments accurately

Update and maintain client/pet records and files in accordance with hospital legal requirements

Assist with other administrative duties such as scanning, faxing, emailing, for example

Support team to reach common goals

Ability to recognize and seek guidance in all client-related cases where protocol does not apply

About You:
Excellent interpersonal skills and able to develop and maintain positive working relationships with others

Have a fundamental knowledge of windows based computer programs

Proven effective communication and the ability to multitask and prioritize

Willing and able to provide exceptional customer service

A motivated and dedicated individual who is self- motivated to provide exceptional service

Benefits of Working at WVRC:

Generous benefit packages which include:

  • Employer Paid Benefit Options
  • Medical
  • Dental
  • Vision
  • HSA & Flexible Spending Plan Options
  • Paid Time Off (3 weeks upon hire)
  • 401k
  • Retirement Savings Plan
  • Uniform Allowance
  • Veterinary Service Benefits
  • CE Allowance
  • Company Paid Life Insurance
  • Short & Long
  • Term Disability Options
Onsite Veterinary Social Worker available to employees & clients

Extensive training to all new (and existing) employees with our Learning & Development Trainers to advance their skills and career

Referral Bonuses

Being a part of a team of elite professionals who prioritize the needs of their patient.

NVA Compassion-First is now Ethos Veterinary Health

We are excited to announce Ethos Veterinary Health as our new name.

Ethos is the new, industry-leading community of legacy Ethos Veterinary Health, Compassion-First Pet Hospitals, SAGE Veterinary Centers, and legacy NVA Specialty and Emergency hospitals.

This powerful new community brings together a dynamic network of 145 hospitals, an unmatched team of experts, cutting-edge technology, and an unwavering commitment to the advancement of the animal health profession and better patient outcomes.


Our commitments to the industry, the profession, our teammates, and our patients, will not change, and in fact will be stronger than ever, as we forge new ground as this new dynamic community.


Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees.

The team can provide more information about compensation and benefits for your specific location during the process.

For positions based in Colorado, Ethos Veterinary Health provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.

Ethos Veterinary Health is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

Powered by JazzHR

  • Grafton, Wisconsin, United States Ethos Veterinary Health Full time

    Wisconsin Veterinary Referral Center in Grafton, WI is hiring a full-time Client Care Specialist to join our Client Care teamWVRC believes that all veterinarians, pets and pet owners deserve exceptionalexperiences. Everything we do reflects this belief. We commit ourselves to acting with respect, honor and dignity toward our clients, colleagues and each...

  • Veterinary Technician

    2 weeks ago


    Grafton, Wisconsin, United States Ethos Veterinary Health Full time

    Excellent Opportunity to Work With a Great Team of ProfessionalsThe Wisconsin Veterinary Referral Center (WVRC) is committed to providing exceptional experiences to all veterinarians, pets, and pet owners. Their core values include acting with respect, honor, and dignity towards clients, colleagues, and each other.If you have a passion for making a...

  • Third Shift Caregiver

    2 weeks ago


    Grafton, Wisconsin, United States Capri Communities Full time

    ** Third Shift Caregiver - Part-Time 3rd Shift** ** Village Pointe Commons** ** Grafton, WI** **SUMMARY** The Caregiver provides personal care and incidental Activities of Daily Living to RCAC, CBRF, and/or Memory Care residents of Capri Communities LLC, with adherence to organizational and regulatory requirements. ***Must be available to work every other...


  • Grafton, Wisconsin, United States OneStaff Medical Full time

    We're looking for a Nuclear Medicine Technologist to join our team at OneStaff Medical in a travel position in Grafton, Wisconsin.Job Description & RequirementsSpecialty: Nuclear Medicine TechnologistDiscipline: Allied Health ProfessionalStart Date: ASAPDuration: 13 weeks40 hours per weekShift: 8 hours, daysEmployment Type: TravelNuclear Medicine...


  • Grafton, Wisconsin, United States Advocate Aurora Health Full time

    Job DescriptionAdvocate Aurora Health is seeking a Ultrasound Technologist for a job in Grafton, Wisconsin.Job Description & RequirementsSpecialty: Ultrasound TechnologistDiscipline: Allied Health ProfessionalDuration: Ongoing36 hours per weekShift: daysEmployment Type: StaffMajor Responsibilities:Competently operates ultrasound equipment to perform general,...


  • Grafton, Wisconsin, United States Ethos Veterinary Health Full time

    The Wisconsin Veterinary Referral Center in Grafton, WI is hiring a part- time Referral Relationship Manager to join our outstanding teamWHO WE ARE:WVRC is a 24/7 Emergency and Specialty Animal Hospital and is one of 8 VECCS Certified Level 1 Trauma Centers in the world. We have three hospital locations: Waukesha, Racine and Grafton - all dedicated to...


  • Grafton, Wisconsin, United States UFS LLC Full time

    Summary UFS empowers community banks and our people to thrive together. We are a growing company of passionate, talented, and driven individuals who care deeply for one another and our customers. As part of a talented team of individuals, the Messaging Systems Engineers primary role is maintaining stability for multiple Exchange servers, Microsoft 365...


  • Grafton, United States Ethos Veterinary Health Full time

    Wisconsin Veterinary Referral Center in Grafton, WI is hiring a full-time Client Care Specialist to join our Client Care team! WVRC believes that all veterinarians, pets and pet owners deserve exceptional experiences. Everything we do reflects this belief. We commit ourselves to acting with respect, honor and dignity toward our clients, colleagues and each...


  • Grafton, United States Ethos Veterinary Health Full time

    Wisconsin Veterinary Referral Center in Grafton, WI is hiring a full-time Client Care Specialist to join our Client Care team! WVRC believes that all veterinarians, pets and pet owners deserve exceptionalexperiences. Everything we do reflects this belief. We commit ourselves to acting with respect, honor and dignity toward our clients, colleagues and each...


  • Grafton, United States Ethos Veterinary Health Full time

    Wisconsin Veterinary Referral Center in Grafton, WI is hiring a full-time Client Care Specialist to join our Client Care team! WVRC believes that all veterinarians, pets and pet owners deserve exceptional experiences. Everything we do reflects this belief. We commit ourselves to acting with respect, honor and dignity toward our clients, colleagues and each...


  • Grafton, United States Ethos Veterinary Health LLC Full time

    Wisconsin Veterinary Referral Center in Grafton, WI is hiring a full-time Client Care Specialist to join our Client Care team! WVRC believes that all veterinarians, pets and pet owners deserve exceptional experiences. Everything we do reflects this belief. We commit ourselves to acting with respect, honor and dignity toward our clients, colleagues and...


  • Grafton, United States Comfort Keepers Full time

    Job DescriptionJob DescriptionMake more than a living!Are you looking for a rewarding career that will allow you to make someone's day, every day? Do you love building and maintaining working relationships with others that improve their quality of life? If so, we've got the job for you!Comfort Keepers of Grafton, WI is seeking a Client Care...


  • Grafton, United States Comfort Keepers Full time

    Make more than a living! Are you looking for a rewarding career that will allow you to make someone's day, every day? Do you love building and maintaining working relationships with others that improve their quality of life? If so, we've got the job for you! Comfort Keepers of Grafton, WI is seeking a Client Care Coordinator to join our team! At Comfort...


  • Grafton, United States Comfort Keepers Full time

    Job DescriptionJob DescriptionMake more than a living!Are you looking for a rewarding career that will allow you to make someone's day, every day? Do you love building and maintaining working relationships with others that improve their quality of life? If so, we've got the job for you!Comfort Keepers of Grafton, WI is seeking a Client Care...


  • Grafton, United States Comfort Keepers Full time

    Make more than a living! Are you looking for a rewarding career that will allow you to make someone's day, every day? Do you love building and maintaining working relationships with others that improve their quality of life? If so, we've got the job for you! Comfort Keepers of Grafton, WI is seeking a Client Care Coordinator to join our team! At Comfort...


  • Grafton, United States Choice Bank Full time

    The Client Services Specialist (CSS) is responsible for professionally responding to the immediate needs of clients related to transaction processing, online banking access, loan payments, and deposit account functionality. A CSS has cash handling responsibility and will use basic to moderate level mathematical skills to successfully balance their cash...

  • Purchasing Specialist

    4 weeks ago


    Grafton, United States Frank Mayer and Associates Inc Full time

    **Overview**: We are seeking a detail-oriented and experienced Purchasing Specialist to join our team. As a Purchasing Specialist, you will play a crucial role in managing our procurement process, ensuring the timely and cost-effective acquisition of goods and services. **Responsibilities**: - Generate and manage purchase orders, BOMs and project...

  • Lawn Care Applicator

    4 weeks ago


    Grafton, United States Quality Landscape and Lawn Care Full time

    Are you looking for a career that takes you outdoors and away from a desk? Do you enjoy company gatherings that make you feel welcome and appreciated? Do you like weekly paychecks? Quality Landscape & Lawn Care is currently hiring landscape construction Foreman for full-time work. We are looking for a Lawn Care Applicator that will help us meet our...


  • Grafton, United States Advocate Health Full time

    Major Responsibilities: Advances nursing practice through innovative evidence-based interventions, best practice guidelines, research, and modifications of professional standards and organizational policies that direct the care of nursing staff and other providers to improve outcomes. Provides leadership and expertise in designing, implementing, and...


  • Grafton, United States Centerra Co-op Full time

    Grain Operations SpecialistReports to: Grain Operations Manager Position Objective: The Grain Operations Specialist takes Individuals who take pride and ownership in their work and are conscientious, enjoy physical work, driven to interact with others, respond positive to pressure and have an internal drive to take care of our customers. About us: Centerra...


  • Grafton, United States Centerra Co-op Full time

    Grain Operations SpecialistReports to: Grain Operations ManagerPosition Objective: The Grain Operations Specialist takes Individuals who take pride and ownership in their work and are conscientious, enjoy physical work, driven to interact with others, respond positive to pressure and have an internal drive to take care of our customers.About us: Centerra...


  • Grafton, United States Lifespace Communities Careers Full time

    Community: Newcastle Place Address:  12600 N Port Mequon, Wisconsin 53092 Pay Range Live your purpose.   Grow your career. Thrive through teamwork. Create meaningful, personalized experiences. At Lifespace, team members are at the center of delivering a purpose driven experience for our residents! We provide an environment where each team member can live...

  • Caregiver for Elderly

    3 weeks ago


    Grafton, United States Advanced Care LLC Full time

    **Responsibilities** - Ensure clients receive their medication on time - Support clients who can’t move on their own - Help clients dress, bathe, eat etc. - Assist clients with physical therapy exercises - Cook meals according to the customer’s restrictions - Help customers with their shopping - Do necessary housekeeping to maintain a clean environment -...


  • Grafton, United States AB Staffing Full time

    Emergency Department Are you ready to explore new places while building your resume? At AB Staffing, we specialize in placing Travel Nurses in facilities throughout the United States. Our travel assignments range from three (3) months to one year, and can be added onto another assignment or area, giving you the opportunity to broaden your horizons and choose...


  • Grafton, United States AB Staffing Full time

    Med-Surg RNAre you ready to explore new places while building your resume? At AB Staffing, we specialize in placing healthcare providers in facilities throughout the United States. Our travel assignments range from three (3) months to one year, and can be added onto another assignment or area, giving you the opportunity to broaden your horizons and choose a...

  • Travel LPN

    3 weeks ago


    Grafton, United States Supplemental Health Care Full time

    Supplemental Health Care is seeking a LPN / LVN Correctional for a travel job in Grafton, Ohio. Job Description & Requirements Specialty: Correctional Discipline: LPN / LVN Start Date: ASAP Duration: 13 weeks Employment Type: Travel Job Description: Supplemental Health Care is a national hiring partner for facilities across the United States. Our...

  • Travel LPN

    1 month ago


    Grafton, United States Supplemental Health Care Full time

    Supplemental Health Care is seeking a LPN / LVN Correctional for a travel job in Grafton, Ohio. Job Description & Requirements Specialty: Correctional Discipline: LPN / LVN Start Date: ASAP Duration: 13 weeks Employment Type: Travel Job Description: At Supplemental Health Care, we know that the demands of correctional healthcare are unique. With more than...