See more Collapse

Contact Center Agent

2 months ago

Riverview, Florida, United States Tampa Bay FCU Full time

As a Contact Center Agent, you will perform duties in a call center environment by providing professional customer support to our members and potential members via incoming/outgoing calls, fax, email, and written correspondence. Support a sales and service environment in conjunction with the Credit Unions values and goals. Perform a variety of Call Center customer support tasks that contributes to an efficient operation and growth of TBFCU business goals. A Contact Center Agent provides quality customer service & support to members and assures confidentiality and privacy of member data.

Contact Center Agent Job Responsibilities:

  • Handles a high volume of inbound and outbound calls
  • Assist members with a variety of transactions by telephone, fax, email and text that include, but are not limited to processing loan payments, transfers, access to online banking, research and account maintenance
  • Refers product and service information to members in helpful, professional manner in an effort to deepen member relationships and achieving their financial goals
  • Have in-depth knowledge and understanding of products and services provided by the Credit Union and affiliates to ensure accurate information is being provided to members
  • Ensure member and customer satisfaction by being patient and offering a pleasant interaction at all times, while trying to meet or exceed expectations
  • Maintains awareness of calls waiting
  • Exercise some independent judgment

Contact Center Agent Experience:

  • Six months to two years of similar or related experience in customer service, including time spent in preparatory positions
  • Call center experience preferred
  • Customer service experience preferred
  • Bilingual preferred(English/Spanish)

Contact Center Agent Education:

  • High School education or GED required
  • Some college preferred

Great Benefits Package

PId8c23fa5ca

We have other current jobs related to this field that you can find below

  • Assistant Nurse Manager ICU

    1 week ago

    Riverview, Florida, United States AdventHealth Full time

    All the benefits and perks you need for you and your family: Benefits from Day One Paid Days Off from Day One Career Development Whole Person Wellbeing Resources Mental Health Resources and Support Our promise to you: Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each...

  • Call Center Agent NSW

    4 weeks ago

    Riverview, United States PGT Innovations Full time

    Summary Call Center Agent's primary responsibility is to set and confirm appointments by answering inbound calls and making outbound calls. Most of the shift will involve heavy phone work and entering lead information into Lead Perfection. Our system will automatically dial the next lead that needs to be contacted and it is the agent's responsibility to...

  • Guest Service Agent

    2 months ago

    Riverview, United States Auro Hotels Full time

    ** Guest Service Agent** **Job Category****:** Front Office **Requisition Number****:** GUEST02534 Showing 1 location **Job Details** **Description** **Job Purpose** The Beautiful Springhill Suites Downtown Charleston is seeking an experienced and dedicated Guest Service Agent for their beautiful hotel. The primary purpose of the Guest Service Agent is to...

  • National Field Support Agent

    5 days ago

    Riverview, United States SPECTRUM Full time

    Do you enjoy using the latest technology to solve problems? Are you able to prioritize, troubleshoot, and problem solve with confidence? Do you embrace change and the fast-paced movement involved in supporting today's customers? Then working as a Field Support Agent in Spectrum Field Operations may be a good fit for you. At Spectrum, we keep more than 32...

  • LPN Licensed Practical Nurse

    2 weeks ago

    Riverview, United States Rivergate Health Care Center Full time

    Live the MissionChose to work in an environment focused on the best possible outcomes where YOU matter at Rivergate Health Care Center - Where Champions RISE! By providing the training, supplies and support you need, you can focus on the job at hand, excluding any unnecessary stressors. Enjoy our electronic scheduling system and the flexibility it provides...

  • LPN Licensed Practical Nurse

    2 weeks ago

    Riverview, United States Rivergate Health Care Center Full time

    Live the Mission Chose to work in an environment focused on the best possible outcomes where YOU matter at Rivergate Health Care Center - Where Champions RISE! By providing the training, supplies and support you need, you can focus on the job at hand, excluding any unnecessary stressors. Enjoy our electronic scheduling system and the flexibility it provides...

  • WendWell Health Distributor/Agency

    4 weeks ago

    Riverview, United States ThinkTank LLC Full time

    Job DescriptionJob DescriptionOverview: WendWell Health is seeking dynamic and motivated sales team leaders and agencies to join our team as WendWell Health Distributors/Agencies. As a WendWell Health Distributor/Agency - Sales Team Manager, you will lead your team of agents dedicated to promoting and enrolling eligible customers into Affordable Care Act...

  • WendWell Health Distributor/Agency

    1 month ago

    Riverview, United States ThinkTank LLC Full time

    Job DescriptionJob DescriptionOverview: WendWell Health is seeking dynamic and motivated sales team leaders and agencies to join our team as WendWell Health Distributors/Agencies. As a WendWell Health Distributor/Agency - Sales Team Manager, you will lead your team of agents dedicated to promoting and enrolling eligible customers into Affordable Care Act...

  • Travel CT Technologist

    2 weeks ago

    riverview, United States Accountable Healthcare Staffing Full time

    Accountable Healthcare Staffing is seeking a travel CT Technologist for a travel job in Riverview, Florida.Job Description & RequirementsSpecialty: CT TechnologistDiscipline: Allied Health ProfessionalStart Date: 09/03/2024Duration: 13 weeks40 hours per weekShift: 10 hours, daysEmployment Type: TravelAccountable Job ID #. Pay package is based on 10 hour...

  • Travel Cath Lab Technologist

    6 days ago

    Riverview, United States Accountable Healthcare Staffing Remote Work Freelance Full time

    Accountable Healthcare Staffing is seeking a travel Cath Lab Technologist for a travel job in Riverview, Florida. Job Description & Requirements Specialty: Cath Lab TechnologistDiscipline: Allied Health ProfessionalStart Date: 09/09/2024Duration: 13 weeks40 hours per weekShift: 10 hours, daysEmployment Type: TravelAccountable Job ID . Pay package is based on...

  • Travel Cath Lab Technologist

    1 week ago

    Riverview, United States Accountable Healthcare Staffing Remote Work Freelance Full time

    Accountable Healthcare Staffing is seeking a travel Cath Lab Technologist for a travel job in Riverview, Florida.Job Description & RequirementsSpecialty: Cath Lab TechnologistDiscipline: Allied Health ProfessionalStart Date: 09/09/2024Duration: 13 weeks40 hours per weekShift: 10 hours, daysEmployment Type: TravelAccountable Job ID #1700347. Pay package is...

  • Receptionist>

    4 weeks ago

    Riverview, United States Life Care Centers of America Full time

    Life Care Centers of America - 14141 Pennsylvania Rd [Medical Office Assistant] As a Receptionist at Life Care Centers of America, you'll: Service as the first point of contact for guests and visitors in person as well as via phone in a friendly and professional manner; Effectively operate the facility phone and paging system; Exhibit excellent customer...

  • Unit Manager

    1 month ago

    Riverview, United States Rivergate Health Care Center Full time

    Live the MissionPosition Summary The RN Unit Manager is responsible for supervising, implementing, coordinating, and managing patient care through interpersonal contact with patients, families, nursing staff, and others on his/her respective unit in accordance with all applicable laws, regulations, and Life Care standards. Education, Experience, and...

  • Assistant Nurse Manager Emergency Department Nights

    2 months ago

    Riverview, United States AdventHealth Full time

    Details Salary: Open Categories: General Nursing Internal Number: All the benefits and perks you need for you and your family: ·Paid Days Off from Day One ·Student Loan Repayment Program ·Career Development  ·Whole Person Wellbeing Resources ·Mental Health Resources and Support Our promise to you: Joining AdventHealth is about...

  • Teacher - Memorial Elementary

    2 months ago

    Riverview, United States KinderCare Education Full time

    Futures start here. Where first steps, new friendships, and confident learners are born. At KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award, we offer a variety of early education and child care options for families. We pave the way for their lifelong learning journey...

  • Site Teacher

    2 months ago

    Riverview, United States KinderCare Education Full time

    Futures start here. Where first steps, new friendships, and confident learners are born. At KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award, we offer a variety of early education and child care options for families. We pave the way for their lifelong learning journey...

  • Assistant VPK teacher

    2 months ago

    Riverview, United States AEA Mariposa Full time

    Job DescriptionJob DescriptionJOB SUMMARY An Assistant Teacher is responsible for supporting an Amazing Explorers Academy Lead Teacher with every aspect of managing and supervising a class of children. This includes creating an environment of learning that promotes the social, physical and intellectual growth of children, regardless of their age, background,...

  • Teacher - Forest Elementary

    2 months ago

    Riverview, United States KinderCare Education Full time

    Futures start here. Where first steps, new friendships, and confident learners are born. At KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award, we offer a variety of early education and child care options for families. We pave the way for their lifelong learning journey...

  • ED Assistant Nurse Manager Emergency Department ANM Nights

    4 weeks ago

    Riverview, United States AdventHealth Full time

    **All the benefits and perks you need for you and your family:**· Paid Days Off from Day One· Student Loan Repayment Program· Career Development· Whole Person Wellbeing Resources· Mental Health Resources and Support**Our promise to you:**Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in...

  • Assistant teacher

    2 months ago

    Riverview, United States AEA Mariposa Full time

    Job DescriptionJob DescriptionJOB SUMMARY An Assistant Teacher is responsible for supporting an Amazing Explorers Academy Lead Teacher with every aspect of managing and supervising a class of children. This includes creating an environment of learning that promotes the social, physical and intellectual growth of children, regardless of their age, background,...

  • Lead Teacher

    2 months ago

    Riverview, United States AEA Mariposa Full time

    Job DescriptionJob DescriptionJOB SUMMARY A Lead Teacher is responsible for managing and supervising every aspect of an Amazing Explorers Academy classroom including effective implementation of our unique preschool curriculum. This includes creating an environment of learning that promotes the social, physical and intellectual growth of children, regardless...