Medical Receptionist Medical Assistant

2 weeks ago

New Orleans, Louisiana, United States LaFeet Foot and Ankle Center Full time
Job DescriptionJob Description

POSITION SUMMARY

The Podiatry Assistant is an individual who provides procedural and administrative support to the Podiatrist. The Podiatry Assistant will be responsible for assistance with procedures and patient education initiatives, and will maintain patient records in the Electronic Health Record.

ESSENTIAL JOB FUNCTIONS

1. Participates in daily care team huddle to perform pre-visit planning to identify lab work or testing needed.

2. Prepares patients for examination and treatment, including taking histories and vital signs.

3. Conducts comprehensive, preventative screenings for patients and/or assists all support staff in daily patient interactions as needed.

4. Performs screening procedures as indicated.

5. Follows standing order procedures as indicated by practice.

6. Prepares exam and treatment rooms with necessary instruments; prepares and maintains supplies and equipment for treatments, including sterilization; performs terminal cleaning of exam rooms.

7. Makes impressions of patients' feet for the purpose of creating casts and orthotic fittings.

8. Maintains patient files, records and other information.

9. Assists in maintaining compliance with quality assurance standards, including CLIA.

10. Performs various quality control procedures to maintain compliance with internal and external regulations.

11. Maintains inventory of supplies and follows replenishment process for needed supplies.

12. Assists with billing duties, including entering charges and diagnoses, and following up with providers on incomplete information.

13. Operates autoclave and other equipment required to clean and sanitize equipment or supplies.

NON-ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Performs other duties as assigned.

COMPETENCIES

1. Good organizational skills to handle multiple priorities while remaining professional and calm.

2. Ability to work with many diverse people.

3. Effective telephone skills.

4. Strong level of confidentiality due to the sensitivity of materials and information handled.

5. Must be able to make suggestions on workflow or system efficiency and effectiveness.

6. Ability to work independently and be self-directed and flexible.

7. Ability to prioritize.

8. Ability to perform functions with minimal supervision.

9. Ability to work at a high-volume level of accuracy.

GENERAL EXPECTATIONS

1. Be committed to the mission of the Hometown Health Center.

2. Behave in a professional manner and consistently demonstrate and promote the values of respect, honesty, and dignity for the patient, families, and all members of the healthcare team.

3. Committed to the constant pursuit of excellence and teamwork in improving the care of the patient and families of Hometown Health Center and the Patient Centered Medical Home Neighborhood.

4. Be punctual for scheduled work and use time appropriately.

5. Perform duties in a conscientious, cooperative manner.

6. Perform required amount of work in a timely fashion with a minimum of errors.

7. Be neat and maintain a professional appearance.

8. Maintain confidentiality and protect the Practice by abiding by laws and principles related to confidentiality; keep information concerning Practice Operations, patients and employees confidential.

9. This position requires compliance with Health Center's compliance standards, including its Standards of Conduct, Compliance Program, and policies and procedures. Such compliance will be an element considered as part of the Pediatrician's regular performance evaluation.

10. Adhere to Hometown Health Center's employee immunization policy.

PHYSICAL REQUIREMENTS

The physical requirements described here are representative of those that must be met by the Incumbent to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit for prolonged periods of time, and talk and hear.

Some standing is required as well as walking, bending, stooping, kneeling, crouching, crawling, stretching, and climbing stairs. This position requires hand-eye coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment. Vision must be correctable to 20/20 and hearing must be in normal range for telephone contacts. It is necessary to view and type on computer screens for long periods and working in an environment which can be very stressful. The employee may occasionally lift and/or move up to 30 pounds.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those the incumbent encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work is performed in a busy medical office environment with many interruptions. Noise level is moderate. Very active, fast paced position with short deadlines. At times, must interact with irate patients and remain calm and professional. High risk exposure to blood borne pathogens and chemical hazards.

QUALIFICATIONS NEEDED FOR POSITION

The following experience and skills are considered essential:

1. Experience and skill in taking vital signs.

2. Experience and skill in maintaining records.

3. Ability to interact in a pleasant and professional manner with a wide variety of professional staff and patients.

4. Ability to maintain quality control standards.

5. Organizational skills, ability to prioritize, and attention to detail.

EDUCATION REQUIREMENTS

The following education requirements are considered essential:

1. High school education or the equivalent required.

2. Experience in medical field preferred.

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