Healthcare Administrative Associate

2 weeks ago


Roanoke, Virginia, United States Carilion Clinic Full time

Healthcare Administrative Associate - Outpatient Therapy

Roanoke, VA, US, 24018

Employment Status: Full time

Shift: Day

Facility: Carilion Clinic Outpatient Therapy - Starkey

Onsite, Remote or Hybrid: Onsite

How You'll Help Transform Healthcare

Here is the opportunity to enhance your professional development in a dynamic setting. By fostering a supportive work culture, we aim to create a positive impact and achieve our goals together.

As a vital member of our team, you'll play a crucial role in maintaining front-office workflow to optimize the efficiency of the medical practice, clinic, and/or department.

The Healthcare Administrative Associate job duties include, but are not limited to:

  • Greet, screen, and provide service to patients and visitors.
  • Process mail, fax, and other documents.
  • Maintain multi-line phone system/switchboard.
  • Schedule, register, and check patients in/out.
  • Maintain medical records.
  • Perform data management and spreadsheet functions.
  • Run and maintain reports.
  • Perform charge entry.
  • Process billing documents and resolve issues.
  • Collect co-payments, deductibles, and other self-pay amounts.
  • Maintain cash box and receipt books.

What We Require

  • High school diploma or GED
  • Minimum of two years' experience in a physician office/medical office (preferred)
  • Experience with data processing and multi-line telephone systems (preferred)
  • Experience with registration and medical insurance (preferred)
  • Knowledge of office procedures and equipment
  • Effective interpersonal, communication, and teamwork skills
  • Automated computer system proficiency
  • Excellent organizational and time management skills

About Carilion

An organization known for innovation, collaboration, and valuing ideas. Carilion is a not-for-profit, mission-driven health system that thrives on progress, partnerships, and continuous learning. From award-winning hospitals to research institutes, Carilion offers a platform for personal growth and contributing to a meaningful cause.

Headquartered in Roanoke, Va., Carilion provides a range of healthcare services, including trauma centers, NICU, and specialized physician practices. It's a place where you can pave your own path, innovate, and truly impact lives for the better.

Requisition Number

Employment Status: Full time

Location: Carilion Clinic Outpatient Therapy - Starkey

Shift: Day

Shift Details: Monday-Friday 730a-400p



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