Experienced Bartender at the NEW Heirloom Room Creekside Restaurant

2 weeks ago


Sevierville, Tennessee, United States AATMOS Full time

Job Summary:


The role of a bartender is to provide an above-and-beyond service experience and to ensure that all guests are served beverages and/or food in a timely, friendly, and high-quality way that follows safety procedures for serving alcohol.

It is also the responsibility of the bartender to enrich the guests' experience and always show genuine interest in their needs.

The Bartender is a wealth of knowledge when it comes to all cocktails, wines spirits and beverage selections and how they pair with the various menu items to bring out the best flavors.


General Responsibilities:
Make and/or serve high end cocktails, wine whiskey & bourbon.
Stock bar with sufficient alcohol, garnishments, glass, paper and plastic supplies.
Check identification to verify customer is of legal drinking age.
Keep bar clean and sanitized
Upsell food and beverages
Follow Aatmos standard for Cost Per Pour to ensure highest profitability.
Attempt to anticipate the needs of guests
Process guests checks and submit closing paperwork in a timely and accurate manner.
Close/ break down bar and clean all workspaces and equipment

Specific Responsibilities:
Use hotel software systems as per Aatmos Standard Operating Procedures.
Have a thorough knowledge of all menu items.
Upsell guests by informing them of the restaurants offerings.
Ensure drinks are mixed and prepared to the guests satisfaction and made to Aatmos standards.
Sanitize work areas including countertop, tables, chairs and kitchen equipment.
Prepare bar equipment to be ready to use for the next shift.
Clean glassware, utensils, and bar equipment.
Dispose of all empty cans and glass bottles in the appropriate containers.
Conduct inventory of food & beverages per Aatmos standards

Handle customer service issues and liability related issues that can arise with intoxicated guests by cutting off alcohol service, asking customers to leave premises during altercation, or arrange transportation for guests.

Perform other duties as needed

Optimum Attributes:
Detail oriented and thorough

Ability to remain discreet and respect the privacy of guests

Ability to perform consistent work to the highest of standards

Ability to interact with guests in a pleasant friendly way

Extensive knowledge of drink preparation or service

Ability to memorize different Food & Beverage menus

Ability to remain calm when dealing with unruly and argumentative patrons

Strong time management skills and ability to multi-task
Effective communication skills
Good listener with attention to detail
Team player with a pleasing personality
Reliable, responsible and dependable
Well-groomed and professional appearance
Flexible schedule and willing to work on holidays if required

Ability to complete orders quickly and accurately

Benefits
Health Insurance 50% paid by employer
Discounted Vision and Dental Insurance
Discounted Hotel Rooms
Paid Time off / Vacation Pay
Sick Pay

High School diploma or equivalent preferred but not required
1 year of bartending experience is required
Knowledge of wines, bourbons & whiskeys is required
18 years of age or older
Ability to lift 25 pounds
Ability to stand for long periods of time
Must have TN ABC license


At AATMOS, we value our employees and offer a range of benefits including competitive pay, opportunities for career advancement, and a positive work environment.

Join our team of dedicated professionals committed to providing outstanding guest experiences.

Note:
This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, requirements, or working conditions associated with the role.

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