Field Service Engineer

1 week ago


Houston, Texas, United States Synerfac Full time


In search of a skilled Field Service Engineer to take on responsibilities related to the installation, maintenance, and enhancement of equipment and systems.


  • Providing post-sales support to clients, including technical training, testing, troubleshooting, and installation of CNC (Computer Numerical Control) machining equipment and peripherals.
  • Coordinating tasks associated with equipment installation, repair, and upgrades to address technical issues reported by customers, and prevent future problems.
  • Working independently and collaboratively as part of a team to manage work activities efficiently.
  • Inspecting machinery, components, and work orders to identify equipment issues and determine causes, whether mechanical or human-related.
  • Analyzing data to identify root causes and propose solutions such as repairs, upgrades, or other necessary actions.
  • Providing feedback to management and engineers on equipment performance, customer satisfaction, and suggestions for enhancements.
Job Criteria

  • Requirements: Bachelor's degree in engineering (electrical, mechanical, or engineering technology).
  • Experience: Minimum of 2-5 years in a Machine Tool Company.
  • Skills: Familiarity with Fanuc Machines, CNC engines, PLC systems, and diagrams.
  • Physical Ability: Capable of operating forklift trucks and manual lifting equipment.
Position involves up to 70% travel; it is a hybrid role that offers competitive compensation depending on expertise.

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