Extended Stay Account Manager

2 weeks ago

Bethesda, Maryland, United States Marriott Full time


Job DescriptionJOB SUMMARY This primary function of the Extended Stay Account Manager (ESAM) is to provide dedicated proactive account management support for accounts with extended stay demand.

The position will support Global Account Executives (GAEs) in the creation and execution of the extended stay strategy; maintain relationships with all of the accounts' central buyers, influencers and intermediaries, liaise with global account team members to ensure coverage of non-central buyers, and interact with Marriott's Field sales and Revenue Management teams in executing extended stay opportunities.


Specific responsibilities include:
(1) partner with stakeholders and their account team members to develop a comprehensive strategic plan to grow market share from their account portfolio, (2) develop and lead the implementation of strategic growth initiatives related to extended stay, (3) uncover new extended stay buyers and influencers, (4) engage intermediary management as appropriate including any promotional or educational activities and (5) managea of property/field coordination on activities relating to Extended Stay. CANDIDATE PROFILE Education and Experience Preferred

  • 4-year degree from an accredited university in High school diploma or GED; 4 years' experience in the sales and marketing, guest services, front desk, or related professional area. OR
  • 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years' experience in the sales and marketing or related professional area.
  • CORE WORK ACTIVITIES Managing Work, Projects, and Policies
  • Provide proactive account management with specific focus on Extended Stay parameter business. Maintain primarily virtual and digital relationships with each accounts' buyers and purchase decision influencers.
  • Assist GAE with the development and implementation of Extended Stay initiatives to grow spend share, including (but not limited to):
  • Drive loyalty engagement across account portfolio
  • Support hotels to capture project team RFPs
  • Monthly review of Gap Analysis to identify business opportunity
  • Provide ongoing quality control of account data and management reporting.
  • Proactively partner with designated travel agencies, Pricing Account Services, and the GDS Team to audit rates for accuracy and accessibility.
  • Provide support to properties AND/OR global account team members on the Extended Stay segment (e.g. - customer trends, buying location changes; provide guidance regarding compelling business cases, etc.)
  • Research and analyze account information and relevant data to identify new business opportunities in the extended stay segment and partner with the GAE to create innovative solutions for the customer.
  • Provide project management oversight on the implementation of account-related initiatives in the Extended Stay segment
(ie:

Brand Recognition, Account Recognition/Company of the month calendar updates, Business review slide semi-annual).

  • Maintain accurate and up-to-date account information in MarRFP/SAPPs, and Empower tools.
  • New Hotel/Pre-Opening Hotel, proactively research & identify properties that should be considered for inclusion in preferred programs, work with GAE to present these hotels to Travel BuyerMaintaining Business Goals
  • Achieve and exceed goals including performance goals, revenue/room night goals, team goals, etc.
  • Develop specific goals and plans to prioritize, organize, and accomplish assigned responsibilities.
  • Submit account plans/reports/data requests in a timely and accurate manner.
Demonstrating and Applying Business/Discipline Knowledge

  • Share trends/demonstrate knowledge of job- and industry-relevant issues, products/services, systems, and processes.
  • Use standard software applications such as MS Office, Tableau, Excel, etc.
  • Conduct basic financial analysis and exhibit understanding of revenue management.
  • Articulate knowledge of Marriot brands, business needs, and pricing strategies.
  • Use relevant internal and external data (e.g. account production, competitor information, industry trends) to formulate recommendations and influence business strategies that drive greater market penetration within extended stay partners. Contributing to Teams
  • Utilize interpersonal and communication skills to lead, influence, and encourage others; advocate sound business decision-making; demonstrate honesty/integrity; lead by example.
  • Motivate and provide a work environment where associates are partnering effectively to deliver sales goals and customer commitments.
  • Collaborate effectively with peers, managers, and customers in a global and culturally diverse environment.
  • Work effectively in a virtual team-based environment.
  • Assist in the development and usage of tools created to support evolving needs of pricing process.
Additional Responsibilities

  • Inform and/or update stakeholders on relevant information in a timely manner.
  • Manage time efficiently and demonstrate effective organizational skills.
  • Present ideas, expectations, and information in a concise, well-organized way.
  • Provide sales program/event leadership, reporting support, and/or general operational and administrative guidance, as needed.
  • Perform other duties, as assigned, to meet business needs

California Applicants Only:
The pay range for this position is $30.36 to $64.90 per hour

Colorado Applicants Only:
The hourly pay range for this position is $30.36 to $59.00.

Hawaii Applicants Only:
The pay range for this position is $36.74 to $64.90 per hour

New York Applicants Only:
The pay range for this position is $30.36 to $64.90 per hour

Washington Applicants Only:
The hourly pay range for this position is $30.36 to $64.90. In addition, the position is eligible for an annual bonus. Employees will accrue PTO balance for every hour worked and eligible to receive minimum of 7 holidays annually.

All locations offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, educational assistance, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts.

Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others.

Marriott HQ is committed to a hybrid work environment that enables associates to Be connected.

Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions.

The application deadline for this position is 28 days after the date of this posting, 5/16/2024.Marriott International is an equal opportunity employer.

We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.

We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

About the TeamMarriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed.

Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

  • Extended Stay Account Manager

    2 weeks ago

    Bethesda, Maryland, United States Marriott International Full time

    Job DescriptionJOB SUMMARY This primary function of the Extended Stay Account Manager (ESAM) is to provide dedicated proactive account management support for accounts with extended stay demand. The position will support Global Account Executives (GAEs) in the creation and execution of the extended stay strategy; maintain relationships with all of the...

  • Extended Stay Account Manager

    1 month ago

    Bethesda, Maryland, United States Bethesda Marriott Full time

    Job Number Job Category Sales & MarketingLocation Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? YRelocation? NPosition Type ManagementJob SummaryThis primary function of the Extended Stay Account Manager (ESAM) is to provide dedicated proactive account management support for...

  • Extended Stay Account Manager

    4 weeks ago

    Bethesda, Maryland, United States Bethesda Marriott Full time

    Job Number Job Category Sales & MarketingLocation Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? YRelocation? NPosition Type ManagementJob SummaryThis primary function of the Extended Stay Account Manager (ESAM) is to provide dedicated proactive account management support for...

  • Staff Accountant

    4 weeks ago

    Bethesda, Maryland, United States HHM Hotels - Bethesda Region Full time

    OverviewOpportunity: Staff AccountantPrepare journal entries, detailed reports, account reconciliations, and perform other accounting functions in accordance with accounting policies and procedures. Potential Career PathSenior Staff Accountant – Shared Services Manager – Regional AccountantEssential Job FunctionsPrepare or review ledger account...

  • Accounting Manager

    2 weeks ago

    Bethesda, Maryland, United States Club Capital LLC Full time

    Benefits:401(k) matching Competitive salary Dental insurance Health insurance Home office stipend Opportunity for advancement Paid time off Training & development Vision insurance Wellness resources Club Capital Club Capital LLC is a rapidly growing Accounting, Tax, and CFO Services firm specialized in the insurance industry with clients across the country....

  • Manager - Accounting

    2 months ago

    Bethesda, Maryland, United States Bethesda Marriott Full time

    Job Number Job Category Finance & AccountingLocation Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJob SummaryAs the Manager of Loyalty Accounting and Reporting, you'll play a pivotal role in ensuring the financial health and stability...

  • Manager- Accounting

    2 months ago

    Bethesda, Maryland, United States Marriott International Full time

    Job Number Job Category Finance & AccountingLocation Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Management JOB SUMMARY As the Manager of Loyalty Accounting and Reporting, you'll play a pivotal role in ensuring the financial health and...

  • Manager- Accounting

    4 weeks ago

    Bethesda, Maryland, United States Marriott International Full time

    Job Number Job Category Finance & AccountingLocation Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Management JOB SUMMARY As the Manager of Loyalty Accounting and Reporting, you'll play a pivotal role in ensuring the financial health and...

  • Manager - Accounting

    4 weeks ago

    Bethesda, Maryland, United States Bethesda Marriott Full time

    Job Number Job Category Finance & AccountingLocation Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJob SummaryAs the Manager of Loyalty Accounting and Reporting, you'll play a pivotal role in ensuring the financial health and stability...

  • Manager- Accounting

    2 weeks ago

    Bethesda, Maryland, United States Marriott International Full time

    Job DescriptionJOB SUMMARYAs the Manager of Loyalty Accounting and Reporting, you'll play a pivotal role in ensuring the financial health and stability of our Bonvoy loyalty program. Your expertise will drive the achievement of our program's financial objectives. The position reports to the Senior Manager, Loyalty Accounting & Reporting and will engage with...

  • Manager, Account Management, US

    2 weeks ago

    Bethesda, Maryland, United States Marriott International Full time

    Job Description JOB SUMMARYThe Manager, Account Management, US & Canada, works with the Director, Account Management, US & Canada and the continent team to maintain Homes & Villas by Marriott Bonvoy's (HVMB) business relationships and grow partners post contract. To accomplish this, the Manager, Account Management, US & Canada assists the Director of Account...

  • Manager, Account Management, US

    2 weeks ago

    Bethesda, Maryland, United States Marriott Full time

    Job Number Job Category Brand Management Location Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Management JOB SUMMARY The Manager, Account Management, US & Canada, works with the Director, Account Management, US & Canada and the continent...

  • Finance / Accounting Manager

    2 weeks ago

    Bethesda, Maryland, United States Congressional Country Club Full time

    Do you believe that every person and function in the accounting department can make a difference in a business, supporting the team and delivering great hospitality?Do you naturally build relationships and collaborate with others to ensure their success and understand their needs?Are you someone who is known for building reliable systems that support the...

  • Finance / Accounting Manager

    2 weeks ago

    Bethesda, Maryland, United States Congressional Country Club Full time

    Job DescriptionJob DescriptionDo you believe that every person and function in the accounting department can make a difference in a business, supporting the team and delivering great hospitality?Do you naturally build relationships and collaborate with others to ensure their success and understand their needs?Are you someone who is known for building...

  • Enterprise Account Manager

    2 weeks ago

    Bethesda, Maryland, United States Recooty Full time

    Enterprise Account Manager - Next Generation Platform Inc. HomeJob DescriptionEnterprise Account Manager Job Description Job Brief:We're in search of an Enterprise Account Manager to join our growing sales team. At Next Generation Platform, we are driven to build the most amazing product possible while providing the highest level of customer service. As our...

  • Account Manager

    2 weeks ago

    Bethesda, Maryland, United States Safety-Kleen Full time

    Safety-Kleen is looking for an Account Manager to join their safety conscious team This role focuses on building business within their territories as well as developing and maintaining strong customer relationships. While working in conjunction with route drivers, the Outside Sales Representative provides product insight to our clientele regarding essential...

  • Front Office Manager

    2 days ago

    Bethesda, Maryland, United States HHM Hotels - Bethesda Region Full time

    OverviewOpportunity: Front Office ManagerManage hotel front office operations in accordance with established guest service and sustainability standards. This position is for upcoming growth in the portfolio.Your Growth PathAssistant General Manager General Manager - Area General ManagerYour FocusInterview, select, train, schedule, coach and support...

  • Assistant Front Office Manager

    2 days ago

    Bethesda, Maryland, United States Hilton Garden Inn Bethesda Downtown Full time

    OverviewOpportunity: Assistant Front Office ManagerAssist in overseeing front office operations to include supervising front office personal in accordance with established guest service and sustainability standards.Potential Career PathFront Office Manager Rooms Division Manager Assistant General ManagerEssential Job FunctionsInterview, select, train,...

  • Account Manager, Personal Insurance

    2 weeks ago

    Bethesda, Maryland, United States NFP Full time

    ACCOU011709_2 Who We Are NFP is a seven-time Best Places to Work award winner in Business Insurance who has also earned the 5-Star Diversity, Equity and Inclusion (DEI) award from Insurance Business magazine and the WORK180 employer endorsement. We're a recognized Elite Agency award winner and a leading property and casualty broker, benefits consultant,...

  • Sales Manager 3 Centralized MHS Extended CST EST Hours

    2 months ago

    Bethesda, Maryland, United States Bethesda Marriott Full time

    Additional Information Remote position focused on group sales opportunities. Must reside in United States. Nights + Weekends, CST EST preferred.Job Number Job Category Sales & MarketingLocation Sales Support East, 7750 Wisconsin Avenue, Bethesda, Maryland, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? YRelocation? NPosition Type ManagementJob...