Customer Service Agent

1 week ago


Lafayette, Louisiana, United States Giles Automotive Full time

**WE ARE GILES AUTOMOTIVE GROUP**

Giles is proud to be an automotive leader in the Acadiana community. We pride ourselves in living out our mission to be a vehicle" that improves the lives of our employees, our customers, and our community. We offer a wide selection of cars and trucks, award-winning service, beautiful state-of-the-art facilities, and excellent career choices.

We have a great service team but we need a bright outgoing individual to support our service advisors by answering calls for our Subaru Service Center.

**Money of course:** This is an entry-level position with a starting pay of $10 with a 40 hour workweek

**Training & Career Path:** We provide all of the training you will need to get started even if you have never done work like this before. What really makes this position special is our desire to invest in high-performers that fit our core values. We invest by offering a career path to work your way up to a service advisor role that can offer a quality lifestyle and career choice.

**Weekends Off**

**Management & Sales Support:** Superior sales support from our great award-winning team of management and sales staffs.

**Benefits:** Medical - Dental Paid Vacation 401k Retirement Option.

The ideal person would be ambitious, confident, outgoing, creative, professional, desiring meaningful work, hardworking, good at presenting ideas and professionally dressed. Other things we look for:

Ability to maintain hardworking, high-energy personality throughout the workday

Positive can-do mentality, eager to improve

Excellent verbal and written communication skills

Ability to thrive in a collaborative team setting

Effective listening and communication skills

Valid driver's license

The selection process for us is pretty straightforward. We judge all of our respective candidates through the lens of our 6 core values:

Holds oneself to the highest standards of honesty, integrity, and sincerity

Has a continuous drive for excellence and self-improvement

Takes full responsibility and is dependable in/for area of influence

A professional team-player that deeply respects others

Possesses a strong desire to serve our community, our customers and each other

Exudes an extraordinary attitude

Engage in conversation with clients on the phone to fully understand their needs and manage expectations.

Assist clients and service advisors in order to deliver an exceptional customer experience.

Continuously develop product and sales acumen to become a service expert. Know the ins and the outs of service offerings.

Initiate and cultivate enriching and long-lasting relationships with customers.

Bring your A game along with a positive attitude to work with you every single day.

Monday - Friday 7:30am - 4:30pm. Weekends Off

Come work for a great company. If you have a great attitude and love serving people we want you to apply. We are offering a meaningful career choice that you can build and make an excellent living. Apply now to be considered and we look forward to meeting you

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

**Apply for Customer Service Agent**

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