![Ford Lincoln of Lafayette](https://media.trabajo.org/img/noimg.jpg)
Customer Experience Representative
1 week ago
Do you enjoy customer service and collaborating with your team to make a real difference?
Ford of Lafayette is hiring a Customer Experience Representative
- No Cold Calls
- No Sales Calls
- Hourly plus Bonuses
- Full Time with Excellent Benefits
- Great Work Life Balance
- Family Owned and Operated
Responsibilities and Qualifications:
- Updating CSI scores daily
- Communicate with clients to explain survey/review process
- Reviewing all online reviews
- Meet with clients to discuss concerns/issues
- Previous Customer Service experience a plus
- Excellent computer skills a must
- Valid Driver's License required
Benefits:
- Medical, Dental & Vision Insurance
- 401K Plan + Match
- Paid time off and vacation
- Growth opportunities
- Paid Training
- Employee vehicle purchase plans
- Saturday Lunches
- Family owned and operated
- Long term job security
- Discounts on products and services
- We are an equal opportunity employer and prohibit discrimination/harassment in regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws._
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