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Specialist, Customer Supply Chain
3 months ago
Job Location:
Chicago
Chicago (remote)
Want to make an impact?
Manage customer orders regarding service levels (case fill and on-time): analyze current inventory and anticipate production timing to allow for highest case fill level without jeopardizing on-time delivery.
Ways you will make a difference
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Analyze incoming orders and investigate and resolve customer issues.
Formulate optimal cost-efficient case-fill and delivery options to meet customers' requirements.
Advise Sales and Brokers of options to maximize service levels with order updates relative to inventory levels.
Work independently to resolve transportation and distribution issues.
Represent Supply Chain in customer collaboration meetingsEnsures adherence to all company policies and procedures.
Understands and demonstrates the Company's core values.
Performs other duties as assigned.
Skills that will make you successful
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Results drivenSignificant knowledge of the company's products and the industryCustomer focused attitudeComplex problem solving skillsSuperior communication skills (verbal and written)Teamwork and collaborationExperiences that will support your success
Minimum 4years' experience in a customer facing role within the CPG industryMinimum High School Diploma, Bachelor's degree, preferably in Supply Chain Related Majors or Business preferred.
Experience working with large sets of data and helping make data driven decisions.
Working knowledge of SAP ECC or S4Experience working cross functionally including sales, supply chain, pricing, quality, and other departments. CPG experience preferred.
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Ferrara's success in industry-leading innovation has been driven by deep consumer insights, strong retailer co-creation and partnerships, and a dedication to diversity of thought, experience, and people.
A privately held company, Ferrara has its global headquarters in Chicago and an operational network of more than 27 locations in North America, Brazil, and China that includes manufacturing, distribution, sales, and R&D facilities.
Ferrara is a privately held Ferrero related company. Learn more at or .EQUAL OPPORTUNITY
We are proud to be an equal opportunity employer.
In order to provide equal employment and advancement opportunities to all qualified applicants and employees, employment decisions and opportunities at Ferrara will be based on merit, qualifications, and abilities, without regard to race, color, creed, religion, sex, sexual orientation, gender identity and expression, marital or civil union status, national origin, ancestry, citizenship, age, military or veteran status, disability, handicap, genetic information, pregnancy (childbirth or related medical condition), or on any other basis prohibited by law.
This policy governs all aspects of employment, including selection, job assignment, compensation, discipline, termination, and access to benefits and training.
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