![HMSHost](https://contents.bebee.com/companies/us/hmshost/avatar-mZXjO.png)
Senior Vice President
2 weeks ago
Health, dental and vision insurance
Generous paid time off (vacation, flex or sick)
Holiday pay
401(k) retirement plan with company match
Company paid life insurance
Tuition reimbursement
Free parking and onsite fitness center
Wellbeing Support Program
Training and exciting career growth opportunities
Referral program refer a friend and earn a bonus
Purpose
The purpose of the Senior Vice President Digital is to lead all Digital Omni Channel and store and restaurant Operations efforts for the company in North America across all lines of business (Food & Beverage and Retail).
Essential FunctionsDigital Strategy, Roadmap, and Implementation. In partnership with North America (NA) IT, Operations, Marketing, and the global Digital function, leads digital strategy design and implementation and ensures the support and implementation of customer and business requirements
Leads digital strategy roadmap, plan, and execution
Manages customer experience design and implementation
Develops, in consultation with senior leadership, KPIs and analytical requirements and standards, reporting, and proper procedures to share program success
Digital Omni Channel. Designs and manages virtual customer touchpoints as part of the companys Omni Channel global product portfolio
Supports Omni Channel product requirements in the product design process, in partnership with the global digital function and the rest of the business
Manages Omni Channel products in North America, including E-Commerce and Loyalty Programs
Ensures top tier content delivery and establishes protocols for regular updates, edits, and changes
Coordinates relevant activities with Marketing (such as partnerships, social media, and promotional plan)
Participates in the establishment of a NA Customer Resource Management (CRM) program
Digital Operations. Designs and manages the digital customer journey through all on-site endpoints, including Point of Sale, Self-Order, Self-Checkout, QR Codes, Mobile Pay, and other digitally enabled customer interactions
Leads customer journey mapping across disciplines, brands, and all digital channels
Develops requirements and design, in partnership with IT, Marketing and Operations
Guides Operational deployment, training, and implementation of the customer journey enablement through on-site endpoints
Manages Smart store program
Directs digital product promotions/activations in partnership with Commercial
Reporting Relationship
The SVP Digital NA reports into Deputy President & CEO, with a dotted line reporting relationship to Global Chief Digital & Customer Officer
Interdependencies
IT, Commercial, Operations, and the global digital function
Minimum Qualifications, Knowledge, Skills, and Work Environment
Education and Experience
The combination of education and professional experience must exceed 15 years
In a leadership role:
Requires 10 years of experience leading a senior level team of operations, digital marketing, or direct-to-consumer digital programs professionals engaged in developing and executing Digital programs
In a technical role:
Requires 10 years of Operations, creative IT, IT marketing, or other experience engaged in developing and delivering technology-centric digital programs in the retail or food & beverage industry
A bachelors degree in a program related to the functional area can count for 3 of the ten-year requirement
An MBA or a masters level degree in a program related to the functional area can count for an additional 2 years of the ten-year requirement
In the industry: 3-5 years of Hospitality, F&B and/or Retail experience
#### Specialized Training
Training that leads to an in-depth understanding of the app development and optimization in digital programming or applications development, or significant knowledge in retail and restaurant environments.
Knowledge of state and federal digital privacy regulations and statutes
#### Specialized Skillset/Competencies/Traits
Highly advanced business acumen and also has the strategic mindset required to understand the long-term implications of digital management decisions and to advance the organizations goals
Demonstrated history of anticipating and balancing the needs of the business with the needs of complex stakeholders, the employee population, and individual circumstances
Demonstrated history of creating and maintaining positive work environments through coaching, developing, and leading teams to achieve common goals
Demonstrated experience exhibiting a continuous improvement mindset with the ability to optimize work processes and achieve positive results
Location/Travel
This position can be based out of either the Bethesda, MD or East Rutherford, NJ office
This position requires up to 25% travel in North America
Disclaimer
All job requirements are subject to change to reflect the evolving position requirements or to reasonably accommodate individuals with disabilities.
Some requirements may exclude individuals who pose a threat or risk to the health and safety of themselves or other employees.
This job description in no way states or implies that these are the only duties to which will be required in this position.
Employees will be required to follow other job-related duties as requested by their supervisor/manager (within guidelines and compliance with Federal and State Laws).
Continued employment remains on an "at-will" basis.Dufry, Hudson, and HMSHost are equal opportunity employers and do not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.
Source:
HMSHost
#J-18808-Ljbffr
-
VP On-Location
2 weeks ago
Hudson, Ohio, United States Leaf Home Full timeJob DescriptionJob DescriptionMeet Leaf Home, the leading provider of technology-driven home solutions that is on a mission to make homeownership easy. With more than 50% of consumers worried about the cost and effort of home maintenance, we focus on delivering remarkable, end-to-end experiences. Trusted by more than 1 million homeowners across the US and...
-
Vice President, Product Development Engineering
1 month ago
Hudson, United States American Energy Storage Innovations, Inc. Full timeJob DescriptionJob DescriptionDescription:American Energy Storage Innovations, Inc. has a full-time opening for a Vice President, Product Development Engineering in Hudson, Massachusetts.Job Summary:The Vice President, Product Development Engineering will plan, direct, coordinate, and oversee activities in the Engineering department, ensuring the development...
-
Vice President, Product Development Engineering
4 weeks ago
Hudson, United States American Energy Storage Innovations, Inc. Full timeJob DescriptionJob DescriptionDescription:American Energy Storage Innovations, Inc. has a full-time opening for a Vice President, Product Development Engineering in Hudson, Massachusetts.Job Summary:The Vice President, Product Development Engineering will plan, direct, coordinate, and oversee activities in the Engineering department, ensuring the development...
-
Hudson, United States Hudson Hospital & Clinic Full timeThe Vice President of Medical Affairs, Western Wisconsin (VPMA) shall serve as an ad hoc member of the Senior Leadership Team of Amery Hospital & Clinic, Hudson Hospital & Clinic & Westfields Hospital & Clinic and together with Senior Leaders & Quality directors at each site, will ensure quality and safety of our patients. The VPMA will actively...
-
Admissions and Community Relations Director
2 weeks ago
Hudson, United States Cambridge Senior Living Full timeJob DescriptionJob DescriptionSalary: $25/hrJob Description: • Working towards reaching and maintaining private pay census goals as set by Operations.• Assisting residents and/or family members prior to admission, ensuring that all appropriate admission forms are completed.• Coordinating the completion of the admission process ensuring that...
-
Business Manager
3 weeks ago
Hudson, United States Word Of Life Fellowship Inc Full time**PURPOSE**:To provide effective management to the day-to-day finances of Word of Life Florida and provide leadership to the FL Financial Services team. KEY RESULTS AREAS: 1. **Provide Consistent Budget Management and Innovation** Provide timely financial services to the Florida Campus so that the Ministries team can operate effectively Assist Vice...
-
Bookkeeper/administrator
4 weeks ago
Hudson, United States A.B.E Electrical Installations Full timeFlexible hours (Monday through Friday) and casual office environment. **Duties include but are not limited to**: - Full charge bookkeeping using Quickbooks Desktop Enhanced - Administrative assistance to the CEO and Vice President - Assistance and preparation of AIA construction documents for billing and invoices - Data Entry - Preparation of reports -...
-
Hastings-on-Hudson, United States Hackensack Meridian Health Full timeDescription: Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. Its also about how we support one...
-
Product Specialist
2 months ago
Hudson, United States Brandt Companies Full timeJob Description Brandt is currently seeking a Product Specialist - Tillage for our Northeast US Region. The Product Specialist Sales Representative creates and expands relationships with existing and new customers/dealers by directing and supporting collaborative sales efforts to grow one or more assigned product lines. The Product Specialist Sales...
-
Product Specialist
4 weeks ago
Hudson, United States Brandt Companies Full timeJob Description Brandt is currently seeking a Product Specialist - Tillage for our Northeast US Region. The Product Specialist Sales Representative creates and expands relationships with existing and new customers/dealers by directing and supporting collaborative sales efforts to grow one or more assigned product lines. The Product Specialist Sales...
-
Receptionist - State Farm Agent Team Member
3 weeks ago
Hudson, United States Nicole Salmon - State Farm Agent Full timeROLE DESCRIPTION: Nicole Salmon State Farm is seeking an organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. As a customer service representative with our agency, your attention to detail, dedication to client relations, and sales-mindedness equip you for this versatile position....
-
Product Specialist
2 weeks ago
Hudson, United States Brandt Full timeBrandt is currently seeking a Product Specialist - Tillage for our Northeast US Region. The Product Specialist Sales Representative creates and expands relationships with existing and new customers/dealers by directing and supporting collaborative sales efforts to grow one or more assigned product lines. The Product Specialist Sales Representative will lead...
-
Product Specialist
4 weeks ago
Hudson, United States Brandt Full timeBrandt is currently seeking a Product Specialist - Tillage for our Northeast US Region. The Product Specialist Sales Representative creates and expands relationships with existing and new customers/dealers by directing and supporting collaborative sales efforts to grow one or more assigned product lines. The Product Specialist Sales Representative will lead...
-
Product Specialist
2 months ago
Hudson, United States Brandt Full timeBrandt is currently seeking a Product Specialist - Tillage for our Northeast US Region. The Product Specialist Sales Representative creates and expands relationships with existing and new customers/dealers by directing and supporting collaborative sales efforts to grow one or more assigned product lines. The Product Specialist Sales Representative will lead...
-
Environmental Services Housekeeping Supervisor
1 month ago
Hudson, United States HCA Florida Bayonet Point Hospital Full time**Introduction**: **Benefits**: HCA Florida Bayonet Point Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: - Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral...
-
Hudson, United States HCA Florida Bayonet Point Hospital Full time**Introduction**: **Benefits**: HCA Florida Bayonet Point Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: - Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral...
-
Charge Entry Specialist
4 weeks ago
Hudson, United States HCA FL Bayonet Surg Specialist Full time**Introduction**: **Benefits**: HCA FL Bayonet Surg Specialist, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: - Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral...
-
Rn Cardiac Cath Lab Part Time
4 weeks ago
Hudson, United States HCA Florida Bayonet Point Hospital Full time**Join our Cath Lab Team! Come see for yourself!**: **Benefits**: HCA Florida Bayonet Point Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: - Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include...
-
Rn Cardiac Cath Lab
3 weeks ago
Hudson, United States HCA Florida Bayonet Point Hospital Full time**Join our Cath Lab Team! Come See for Yourself!**: **Benefits**: HCA Florida Bayonet Point Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: - Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include...
-
Clinical Rehab Specialist
4 weeks ago
Hudson, United States HCA Florida Bayonet Point Hospital Full time**Introduction**: **Benefits**: HCA Florida Bayonet Point Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: - Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral...
-
Rn Surgical Services or Nights
3 weeks ago
Hudson, United States HCA Florida Bayonet Point Hospital Full time**Up to a $20K Sign on Bonus Available (must have one year experience to qualify)**: **Benefits**: HCA Florida Bayonet Point Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: - Comprehensive medical coverage that covers many common services at no cost...