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Program Associates

3 months ago

Washington, United States The Midtown Group Full time


Our Client, a well respected DC Women's Shelter, is seeking a team of Part-Time Program Associates to assist an upcoming initiative to help the underserved population as we shift to the winter season starts.


Responsibilities

Develop a positive rapport with each client through routine contact and communication
Assist with step up of the program to include setting out breakfast and lunch items, toiletries, laundry and shower items, activity sheets
Assist with closing the program down to include cleaning the day program areas
Serving meals
Conduct program intake and initial health wellness screenings
Respond to immediate client needs, help de-escalate crisis situations, help resolve conflicts and enforce program rules
Complete program documentation to include daily activity sheets, monthly reports, and incident reports as needed
Provides support and assistance by completing care coordination tasks such as completing referrals for services and residency forms
Immediately report serious incidents, allegations, and sensitive program information to the Program Manager
Work in collaboration with volunteers and partner agencies who are providing services to the women
Participate in program team meetings, staff meetings, supervision meetings as required
Build and maintain quality working relationships with colleagues, external and internal stakeholders
Participate in program quality improvement activities that improve program policies, procedures and client and program outcomes
Adhere to agency policies and procedures
Other duties as assigned

Required Qualifications

Bachelors degree and 1 year of direct social services experience, or
HS Diploma or equivalent and 2 years of direct social services experience, or
HS Diploma or equivalent and 5 years of work experience

Preferred Qualifications

Experience working with vulnerable populations and the related issues of addiction and mental illness strongly preferred
Familiarity with DC Homeless Management Information System (HMIS)
Knowledge of issues facing those who are experiencing homelessness or other vulnerable populations
Working knowledge of trauma
Values commensurate with a community committed to providing inclusive services without regard to race, religion, physical or mental ability, sexual orientation, or gender identity
Experience with, or capacity to learn, data visualization techniques and software

Skills And Competencies

Strong cultural competence, including excellent interactions and communication ability with a diverse population
Mature abilities in developing interpersonal relations, communication, problem-solving, conflict resolution
Ability to work independently
Possess crisis management skills
Excellent written and verbal communication
Detail oriented and analytical thinker
Practices reflect N Street Villages vision, mission and values.
Interactions are timely, responsive and courteous.
Actively engages in problem solving.

Seeks resolution of conflicts, shows respect and sensitivity for each persons individuality and preferences and the cultural/ethnic diversity of the people we serve.

Promotes and/or protects each persons rights, privacy and confidentiality.
Works collaboratively with others to accomplish goals/tasks.
Provides support to staff and the people receiving services and in accomplishing personal goals.
Demonstrates a commitment to high goals.
Pursues activities to enhance personal and professional growth for self and others, demonstrating a commitment to learning and improvement.
Meets productivity standards.
Is organized, efficient, and effective.
Is responsive, flexible, reliable. And dependable.
Offers and accepts constructive feedback; encourages and supports others.
Ability to lift 25 pounds

For 32 years, the Midtown Group has been connecting talented professionals with incredible employment opportunities.

We are a small, woman-owned business certified by the Womens Business Enterprise National Council (WBENC). Operating from our headquarters in Washington, DC, we provide trusted staffing services nationwide.

Our clients include thousands of the most prestigious Fortune 500 companies, law firms, financial organizations, tech innovators, non-profits, and lobbying firms, as well as federal, state and local government agencies.


Whether youre looking for a temporary role or direct hire position, Midtown wants you to Love What You Do.

To get you there, we can navigate the best options in your industry, connect you directly to hiring managers, and give you the insider tips you need to nail your interview.


Youve got the skills. Youve got the experience. Let Midtown get you the response your resume deserves.

Check us out Finding the perfect fit should always be this easy.
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