Client Services Representative

1 week ago

Arlington, Virginia, United States NVA Full time
Come be a part of our team

We are currently searching for a superstar technician to add to our roster. At Arlington Pet Care, we are firm believers that even when "I" can't, "we" can, so operating as a team is important to us for that reason. We also believe in work-life balance and strive to ensure it is achieved with every team member through scheduling and paid time off. Being closed on holidays and Sundays helps to support work-life balance further. Our hospital has been serving the Arlington community for over 20 years. We are AAHA accredited and believe in providing the best possible care to our patients while giving our clients the absolute best service. Our hospital is closely located to AT&T stadium, Six Flags, and lots of great shopping and restaurants nearby. The Dallas/Fort Worth community is a great place to call home.

In addition to competitive wages, we can add value to your compensation package with the following:
  • medical, dental, and vision insurance
  • 401k
  • short-term, long-term disability, and life insurance
  • medical and dependent care FSA
  • uniform allowance
  • employee pet discount on services and Hill's pet nutrition
Enough about us, let's talk about you We are looking for someone with prior client service experience, preferably in the veterinary industry. Our culture is very client-centered. We want our clients to feel welcome anytime they call or walk into our clinic, so you must be outgoing and friendly. Our ideal candidate would be personable yet professional, detail-oriented, and reliable.

At the front desk, you are the face and voice of our clinic. Therefore you can gain each client's trust and confidence in our ability to treat their pet. You are often the first and last person they interact with, so it is incredibly important that we find the right person for this role.

As a client service representative, your responsibilities will include:
  • Greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.
  • Scheduling and confirming appointments.
  • Placing outbound calls and reaching out to prospective clients.
  • Presenting and explaining fees, including processing payments.
  • Recommending, selecting, and obtaining products and services, including prescriptions.
  • Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control).
  • Managing medical records, charts, reports, and correspondence.
  • Hospital maintenance (including removal of animal waste) and ensuring that the facility is neat and clean at all times-both inside and outside.
If you have these attributes, we would love to hear from you

National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them.

NVA, a community of approximately 1,400 premier locations consisting primarily of general practice veterinary hospitals in addition to equine hospitals and pet resorts, and Ethos Veterinary Health, which consists of 145 world-class specialty and emergency hospitals, are rooted in a culture of compassion and innovation.

NVA and Ethos Veterinary Health's innovative, collaborative approach underpins a shared commitment to delivering exceptional veterinary care. For more information, visit

NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.

NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

  • Customer Service Representative

    4 weeks ago

    Arlington, Virginia, United States Circle K Full time

    Store : 2700 E Abram St, Arlington, Texas 76010Availability - Shift/Days Flexible AvailabilityCustomer Service RepresentativeWe want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a Customer Service Representative, you will...

  • Customer Service Representative

    1 month ago

    Arlington, Virginia, United States Circle K Full time

    Store : 2700 E Abram St, Arlington, Texas 76010Availability - Shift/Days Flexible AvailabilityCustomer Service RepresentativeWe want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a Customer Service Representative, you will...

  • Promotional Representative

    1 week ago

    Arlington, Virginia, United States Puppy Luv Pet Services Full time

    Overview:We are seeking enthusiastic and outgoing individuals to join our team as Promotional Representatives for various outdoor events within the next 2 weeks. As a Promotional Representative, you will play a crucial role in engaging event attendees, promoting our services, and driving customer interest and participation.Responsibilities: Engage with event...

  • Branch Member Service Representative

    1 week ago

    Arlington, Virginia, United States Northwest Federal Credit Union Full time

    Overview:The Member Service Representatives facilitate member service transactions and support services to positively impact member experience, sales and service expectations. A key component of this service to external members is to ensure each employee identifies members' financial needs and suggests appropriate Credit Union solutions.Responsibilities:...

  • Patient Service Representative

    1 week ago

    Arlington, Virginia, United States Dental Care Alliance Full time

    OverviewWe are looking for a Patient Service Representative in Arlington, Virginia to join our clinical team by providing a high level of patient service and satisfaction while operating in a team-based environment. This person will be a support person to all of the staff members and patients in his/her office. They will answer phones, handle patient...

  • Call Center Representative

    1 week ago

    Arlington, Virginia, United States Creative Financial Staffing Full time

    About the Company and Opportunity: Our client is well known in the higher education industry Employees praise the company for its amazing learning opportunities and company culture Excellent opportunity for candidates seeking a later work schedule Call Center Representative Schedule: The typical schedule for this position will be Monday - Friday, 12:30...

  • Customer Service Representative

    1 week ago

    Arlington, Virginia, United States Summit Racing Equipment Full time

    SUMMARY We are currently hiring for customer service representatives starting at $15 an hour Successful applicants will have some previous Retail/cash drawer experience and be comfortable talking with customers. Our store is open 7 days/week and the work shift will vary. A successful applicant must be able to work full time and have a flexible schedule,...

  • Customer Service Representative

    1 week ago

    Arlington, Virginia, United States I-20 Animal Medical Center Full time

    Customer Service CSR (Evenings).Weekends, holidays, and evenings to help get critical emergencies to the ICU Job Details:You can be part of the life-saving team here at I-20 AMC Opportunity to move up once you are thoroughly competent in the CSR area. You must be able to care for our clients and their fur babies like they are your best friends.Anyone...

  • Quality Control Representative

    2 weeks ago

    Arlington, Virginia, United States Koniag Government Services Full time

    Kadiak Job ID Kadiak, LLC, a Koniag Government Services company, is seeking a Quality Control Representative with a Top-Secret Clearance to support Kadiak and our government customer. This is a remote position with short-term OCONUS travel. We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance,...

  • Sales Representative

    1 week ago

    Arlington, Virginia, United States Northern Virginia Landscaping LLC Full time

    Northern Virginia Landscaping:Sales Representative (Landscape Design):Northern Virginia Landscaping specializes in high-end residential landscape design and build projects. We pride ourselves on creating stunning outdoor spaces that enhance the quality of life for our clients. Our team is dedicated to providing exceptional service and innovative design...

  • Demand Generation Representative

    2 weeks ago

    Arlington, Virginia, United States Amazon Web Services, Inc. Full time

    Would you like to be part of a team focused on helping increase the adoption of Amazon Web Services (AWS) across Startups in the US? If you are passionate about cloud technologies, AWS is developing the next generation of cloud leaders. AWS offers an innovative and motivating environment where you will have the exciting opportunity to advance in your career,...

  • Junior Business Development Representative

    1 week ago

    Arlington, Virginia, United States Remarkable Charities Full time

    We are a rapidly expanding marketing firm in the local area, and we are looking for a Junior Business Development Representative to join our New Business Development team and help us build a viable consumer baseResponsibilities:Generate new revenue for our products through new client acquisition and upselling of products and services to existing clients as...

  • Junior Business Development Representative

    1 week ago

    Arlington, Virginia, United States Remarkable Charities Full time

    Job DescriptionJob DescriptionWe are a rapidly expanding marketing firm in the local area, and we are looking for a Junior Business Development Representative to join our New Business Development team and help us build a viable consumer base.Responsibilities:·Generate new revenue for our products through new client acquisition and upselling of products and...

  • Collections Representative

    1 week ago

    Arlington, Virginia, United States Rose International Full time

    Job Title:Collections RepresentativeCompany:Rose InternationalLocation:Arlington, TX, USAWork Schedule:- Monday-Thursday: 8AM-9PM (8-hour shift)- Friday: 8AM-5PM (8-hour shift)- Two Saturdays per month: 8AM-2PM- Possible Sunday: 12PM-6PMEmployment Type:Temporary to PermanentRequired Experience:2-3 years of collections experience in a call centerBackground in...

  • BDC Representative

    1 week ago

    Arlington, Virginia, United States Vandergriff Chevrolet Full time

    We are looking for an EXPERIENCED enthusiastic BDC representatives to join our growing dealership. We are looking for smart, hardworking people who can help assist our customers through their online buying experience. Our BDC Representative are the first point of contact for customers who are looking for a vehicle. This role is responsible for working all...

  • Senior ServiceNow Systems Engineer

    1 week ago

    Arlington, Virginia, United States DT Professional Services Full time

    Job Summary: DT Professional Services is seeking a Senior Systems Engineer for a federal contract who will support the implementation and operation of an ServiceNow Enterprise Asset Management (EAM) and Integrated Facilities and Workplace Management System (IFWMS). The solution is required to be a Software as a Service (SaaS) system capable of being hosted...

  • Operations & Energy Services Representative

    1 week ago

    Arlington, Virginia, United States GHT Limited Consulting Engineers Full time

    Team members will interact with both internal and external clients, perform engineering site visits, perform engineering analysis, prepare written reports and designs documents, and perform commissioning activities on new and existing equipment.The majority of the OES work is in Maryland, Virginia, and the District of Columbia, but some out of area travel...

  • Customer Service Representative

    4 weeks ago

    Arlington, Virginia, United States Caliber Full time

    Service CenterArlington RXJob SummaryProvides World Class Customer Service Experience to all Caliber customers on the phone, in person and throughout the entire repair process; provide administrative support to the daily operations of the centerGreet all customers in a timely, friendly and professional manner utilizing the 5-10 foot rule; if a team member is...

  • Customer Service Representative

    1 month ago

    Arlington, Virginia, United States Caliber Full time

    Service CenterArlington RXJob SummaryProvides World Class Customer Service Experience to all Caliber customers on the phone, in person and throughout the entire repair process; provide administrative support to the daily operations of the centerGreet all customers in a timely, friendly and professional manner utilizing the 5-10 foot rule; if a team member is...

  • Guest Services Representative

    4 weeks ago

    Arlington, Virginia, United States teamworkonline Full time

    It's fun to work in a company where people truly BELIEVE in what they're doingWe're committed to bringing passion and customer focus to the business.ESSENTIAL FUNCTIONS OF POSITION INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING: Deliver Texas Hospitality to all Guests of Globe Life Field and Choctaw Stadium Greeting and directing Guests, and answering...