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Director of Benefits

3 months ago


Pensacola, Florida, United States Revel Search Full time
Job DescriptionThe Director of Benefits has the important task of leading and organizing the day-to-day operations of group benefits programs. These programs include various types of insurances such as health, dental, vision, disability, life, travel and accident plans, retirement plans, among others. The main goal of this role is to provide top-notch customer service while developing high-quality benefits plans. The Director of Benefits is consistently exploring new benefits programs, enhancing existing ones, and overseeing benefits administration.Responsibilities
  • Act as the main point of contact for plan vendors and third-party administrators. Research and analyze employee benefits plans and vendors to determine the most beneficial options. Negotiate with vendors and administrators to secure the best plans, choices, and rates.
  • Create, propose, and implement new benefits programs. Evaluate different plan designs and potential changes in benefits costs.
  • Coordinate the transfer of data to external contacts for services, premiums, and plan management.
  • Review and adjust internal processes to minimize expenses and enhance efficiency.
  • Ensure compliance with relevant government regulations. Guarantee the accuracy and timeliness of mandatory reporting and fees.
  • Supervise daily benefits operations. Manage enrollments, terminations, changes, claims, compliance testing, and other related tasks. Audit the performance of benefits staff to ensure accuracy.
  • Manage the upkeep of employee benefits records, maintain the benefits database, and update payroll records.
  • Collect employee data, oversee monthly billing processing, and prepare payment vouchers for all group plans.
  • Allocate monthly health and dental claims and conduct quarterly reviews.
  • Analyze current benefits offerings, assess their usage, coverage, cost, and competitiveness. Make recommendations for benefits program modifications based on cost estimates and statistical analyses.
  • Conduct plan audits and prepare data for actuarial assessments. Collaborate with actuarial evaluation teams to review data.
  • Keep abreast of industry trends by completing benefits surveys and analyzing the results. Forecast trends and contribute to future benefits program enhancements.
  • Monitor administrative costs of benefits programs and propose cost-saving strategies. Develop budget recommendations and assist in budget monitoring and reconciliation.
  • Provide customer service assistance to both internal and external stakeholders. Develop communication tools to improve understanding of the company's benefits package.
  • Create materials for benefits orientations, open enrollment, and plan descriptions. Offer training and support to benefits associates and other relevant staff.
  • Achieve set goals and objectives within defined timelines to support the organization's mission.
  • Maintain operational excellence within the department by ensuring the delivery of high-quality services in compliance with policies and standards.
  • Supervise team members, including training, development, evaluation, and quality assurance. Participate in the recruitment and selection of team members and provide coaching and support.
  • Manage the department's finances to ensure optimal use of resources.
  • Effectively communicate departmental, organizational, and industry information to staff.
QualificationsMinimum Education
  • Bachelor's Degree in Human Resource Management or related field is required.
Minimum Work Experience
  • Minimum of 5 years of experience in related benefits or employee benefits administration is required.
Licenses and Certifications
  • Preferred certifications include Certified Professional in Human Resources (CP_SHRM) upon hire, Senior Certified Professional in Human Resources (SCP_SHRM) upon hire, and Certified Employee Benefit Specialist (CEBS) upon hire.
Required Skills, Knowledge and Abilities
  • Proficiency in using computer systems and Microsoft products, including PowerPoint, HRIS, and benefits databases.
  • Experience in project and team management with strong leadership skills.
  • Ability to work effectively in a team environment and prioritize tasks efficiently.
  • Strong analytical skills and knowledge of benefits plan designs.
  • Understanding of benefits contract language and federal regulations such as ACA, ERISA, COBRA, FMLA, ADA, Section 125, and others.
Excellent communication and organizational abilities are a must for this role.