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Bartender

4 months ago

Shelton, Washington, United States SITE Full time
Job Details

Job Location
Lucky Dog Casino - Shelton, WA

Position Type
Full-Time/Part-Time

Education Level
High School

Job Shift
Any

Job Category
Restaurant - Food Service

Description

Responsible for meeting all customer service needs, alcohol portioning, service and restaurant cashier functions.

This position may act as a Bartender, Bar Back or a Cocktail Server when needed as directed by the Food and Beverage Manager or the Manager on Duty (MOD).

  1. Promote customer service as a priority; which includes but is not limited to; providing prompt and courteous service to customers and receiving and delivering food and beverage orders.
  2. Ensure customer satisfaction by following up with existing customers, and recognizing, assisting and resolving any adverse issues.
  3. Maintain cleanliness of work area and properly stock bar, storage areas and beer coolers.
  4. Assist in resolving customer concerns regarding food and/or service issues by communicating them to the bar manager.
  5. May assist with daily and monthly liquor, beer and wine inventory.
  6. Adhere to established food and beverage policies, Washington liquor laws and sanitary codes.
  7. Follow accurate cash register accounting and procedures include; balancing empress and properly filling all paperwork associated with this process.
  8. May assist in monitoring and auditing the daily Toast POS system cash report.
  9. May assist in cross-training in applicable Food and Beverage areas.
  10. Meet attendance guidelines by reporting to work as scheduled with dependability and consistency.
  11. Promote and encourage positive customer relations.
  12. Represent the company in a positive manner.
  13. Maintain professional dress standards and personal appearance as dictated by the policy manual.
  14. Responsible for removal of trash and empty kegs to their respective areas outside for pick up and removal
  15. Other duties as assigned.
SUPERVISORY RESPONSIBILITIES

Ability to perform as food and beverage server, bartender, cocktail person, room manager and/or cashier as needed.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

High School Diploma or General Education Degree (GED) required; A minimum of two (2) years of consistent high-volume bartending experience within the food and beverage industry; or equivalent combination of education and experience.

LANGUAGE SKILLS

Read, write, speak and understand English. Read, write and comprehend simple instructions, short correspondence and memos. Effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization.

MATHEMATICAL SKILLS

Add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals; compute rate, ratio, and percent.

COMPUTER SKILLS

Familiar with Toast POS system preferred.

REASONING ABILITY

Apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Deal with problems involving a few concrete variables in standardized situations.

CERTIFICATES, LICENSES, REGISTRATIONS

Class II gaming license issued by the Skokomish Tribal Gaming Commission; Class 12 Mixologist Permit; Valid State Drivers License, and State of Washington Food and Beverage Service Workers Permit.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORKING CONDITIONS
  1. Walking, or standing for long periods of time.
  2. Repeated bending, squatting, kneeling and stooping.
  3. Hand and finger dexterity, repetitive reaching and/or pulling and feeling.
  4. Frequent repetitive motions.
  5. Talking, hearing and visual acuity.
  6. Frequent lifting (up to 50 lbs.).
  7. Occasional lifting (up to 75 lbs.).
  8. Ability to work in hot, wet, humid and loud environment for long periods of time.
  9. The employee is occasionally exposed to slippery floors.
  10. Typical of that in a busy casino with heavy cigarette smoke accompanied with a variety of competing noises and communications.
  11. Flexible hours (week-ends, nights, holidays).
DRUG FREE WORKPLACE

The Lucky Dog Casino is a drug free work environment. Employees may be tested for drug use at random intervals.