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Dispatch Operation Specialist
2 weeks ago
Must Haves:
-1+ year of recent relative experience working in a call center for a large enterprise reputable company
-Excellent phone presence is a must This team is the "white glove" customer service team for Amazon
-Strong typing and computer skills. Must be able to type and talk on the phone simultaneously.
-Must be a quick learner and able to work a heavy amount of OT and throughout the holidays
Job Description:
On a daily basis, you will be a part of a team called Driver Support Services, supporting this client's direct internal carrier's and drivers and providing day to day support for any disruptions the carrier may face going from point A to point B. This is a heavy phone support role and you could be taking anywhere from inbound calls per day. In addition to supporting and helping produce solutions, you will also be filling out work orders on a daily basis for mechanical issues for these vehicles. We are looking for candidates with excellent communication, customer service skills, candidates who are comfortable with high call volume and working in a fast paced environment, and candidates who are quick learners.
Company DescriptionOUR MISSION: LIVE IN SPACE — Our mission is to contribute to a future where billions of people are living and thriving in space. We are building artificial gravity space stations, allowing long-term stays in space without the adverse effects of zero-gravity.\r\r
Our initial crewed space habitat will be Haven-1, scheduled to be the world's first commercial space station when it launches into low earth orbit in August 2025.
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