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Cyber Watch Floor Data Analyst

4 months ago

Washington, Washington, D.C., United States DAN Solutions Full time
Job DescriptionJob Description

REQUIRES AN ACTIVE/EXISTING TS/SCI WIT HCI POLYGRAPH - NO REMOTE WORK, MUST WORK ON SITE

As a Data Analyst you will help ensure today is safe and tomorrow is smarter. Our work depends on a Data Analyst joining our team to identify, define, collect, and report
on key performance metrics to drive data-based decision making and continuous improvement across the organization.

HOW A DATA ANALYST WILL MAKE AN IMPACT


• Identify, define, and establish key performance metrics and indicators relevant to the organization's goals and objectives.

• Develop data collection methodologies and systems to gather accurate and reliable metrics.

• Collect and analyze data from various sources, ensuring data integrity and accuracy.

• Prepare comprehensive reports, dashboards, and presentations to effectively communicate metric findings to stakeholders and management.

• Collaborate with cross-functional teams to understand data requirements and align metrics with business objectives.

• Conduct process analysis to identify inefficiencies, bottlenecks, and areas for improvement.

• Recommend and implement process improvements to enhance operational efficiency, quality, and customer satisfaction.

• Collaborate with teams to ensure the successful implementation of process changes and monitor their effectiveness.

• Continuously monitor and evaluate service delivery processes to identify opportunities for improvement and optimize customer experience.

• Contribute to the development and implementation of quality assurance and quality control measures to ensure adherence to established
standards.

• Conduct quality inspections, identify defects or deviations, and recommend corrective actions to maintain high-quality standards.

• Stay updated with industry best practices, emerging trends, and technologies related to metrics analysis, process improvement, and quality
assurance.

Required Skills and Abilities:


• Proven experience in metrics analysis, reporting, process improvement, and quality assurance.

• Strong analytical skills with the ability to collect, analyze, and interpret complex data sets.

• Proficient in data visualization techniques and tools to effectively present findings.

• Solid understanding of process analysis methodologies and continuous improvement concepts.

• Knowledge of quality assurance principles, methodologies, and best practices.

• Excellent communication and presentation skills to convey complex information to both technical and non-technical
stakeholders.

• Strong problem-solving skills with the ability to think critically and propose innovative solutions.

• Detail-oriented with a strong focus on data accuracy and attention to detail.

• Proficient in using data analysis software, spreadsheet applications, and business intelligence tools.

• Ability to work independently as well as collaboratively in a team environment.

Location: On Customer Site
Bolling AFB, Washington D.C
Reston, VA
Colorado Springs, CO