Technician Training Specialist

1 week ago

Houston, Texas, United States Retina Consultants of Texas Full time

Overview:

Retina Consultants of Texas (RCTX) is seeking a Technician Training Specialist is a self-motivated individual who is passionate about helping our people grow by providing patient satisfaction with RCTX training programs. The Technician Training Specialist will support the company needs for new and existing team members.

The position will be based out of the Post Oak Office and may require to Clinics in the Houston area.

Candidate must be able to travel to various clinics to meet the needs of the patients and providers, and support the clinic's variable hours (Monday - Friday, 8:00am- 5:00pm).

RCTX offers the following competitive benefits for full-time eligible employees after the introductory period:

  • Medical Insurance Plans
  • Vision Insurance Plan
  • Dental Insurance Plan
  • 401K Contribution
  • Life Insurance
  • PTO and Holiday Pay
  • Rewards and Recognition Program
  • Certification Opportunities

Retina Consultants of Texas (RCTX) is one of the largest and most respected retina-only ophthalmology practices in the United States, committed to Preserving the Patient's Vision. RCTX has three certified research centers and is home to the Greater Houston Retina Research Center, one of the countrys leading sites for retinal research. All Retina Consultants of Texas physicians are board certified by the American Board of Ophthalmology and specialize exclusively in diseases and surgery of the retina, vitreous, and macula. In addition, RCTX has an ocular oncology division, which focuses on cancer treatments for the eye. Our surgeons have studied at some of the most renowned institutions in the nation and all have graduated at the very top of their classes.

Retina Consultants of Texas follows all CDC and local authority protocols to ensure the safety and well-being of the patients, providers, employees and communities.

Retina Consultants of Texas is proud to be an Equal Employment Opportunity and an Affirmative Action Employer. We are committed to creating an inclusive work environment that celebrates diversity.

Responsibilities:
  • Design and deliver training for new technicians and clinic Training staff on the basics of eye/retina anatomy, disease, and treatment.
  • Hands on training and observation of new hires and provide immediate feedback within their 30, 60 and 90 days.
  • Report to Regional Clinic Managers (RCM) regularly on the progress of new hires and assist with monitoring skills, development and employee/patient experience.
  • Review, assess and audit clinical team skills regularly to ensure necessary continuing education is provide. Create and maintain training material and guides as
  • Perform chart audits
  • Assist in clinic when the need arises.
  • Collaborate with Training and Development Coordinator (TDC) for new hire training plans.
  • Promote, coordinate, and facilitate ongoing training and educational materials for clinic
  • Regularly meets and communicates updates with Tech II trainers.
  • Regularly meets with RCMs and TDC to provide/ receive updates on clinical teams.
  • Assist HR team and other department leaders with company-wide training initiatives.
  • Performs other tasks as assigned
Qualifications:
Education/Certification Requirements
  • High school diploma required, bachelors degree preferred
  • Certified Ophthalmic Assistant (COA) preferred, required to obtain within 6-9 months.
  • Valid CPR Certification

Experience Requirements:

  • At least two years experience preferred as an Ophthalmic Technician in an RCTX clinic.
  • Experience training staff in a vitreoretinal clinic
  • Continually upholds RCTX core values - Hard work, Authentic Care and Innovation.
  • Strong leadership, technical, teaching and organizational
  • Strong interpersonal skills.
  • Effective written and verbal communication skills, especially in a teaching
  • Ability to develop and maintain strong relationships with physicians, co-workers, and
  • Ability to master the necessary medical and ophthalmology

Addtional Details:

  • Variable schedule and travel requirements.
  • Requires frequent standing for long periods while working in a clinical
  • Hourly pay (FLSA non-exempt, eligible for overtime).
  • Lifting required up to 30 pounds

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