retirement information technology director

1 week ago

Oregon, Illinois, United States Sdcera Full time


RETIREMENT INFORMATION TECHNOLOGY DIRECTOR
Class Title

RETIREMENT INFORMATION TECHNOLOGY DIRECTOR

CLASSIFICATION PURPOSE AND DISTINGUISHING CHARACTERISTICS
.

CLASSIFICATION PURPOSE AND DISTINGUISHING CHARACTERISTICS

To serve as the leader of Information Technology (IT) for the San Diego County Employees Retirement Association (SDCERA) by setting the IT vision, strategy, and policy in accordance with the mission of SDCERA, and effectively managing the collaborative vendor relationships with outsourced IT service providers.

The Retirement Information Technology Director is an unclassified management class allocated only to SDCERA.

Under administrative direction, the Retirement Information Technology Director reports directly to the Chief Executive Officer and serves as the advisor to executive management to develop and oversee a customer-focused, cost-effective IT infrastructure.

The incumbent is responsible for all aspects of SDCERA's IT environment, including all IT policies and standards.

Incumbent must have expertise with regards to managing a complete IT environment, which includes but is not limited to:

telecommunications, wide area networks (WAN), local area networks (LAN), desktops, data centers, end-user support, security, applications, image processing, and web-site security/management.

In addition, incumbent ensures vendors and SDCERA comply with the IT program directives and standards.


Incumbent is responsible for the implementation of business process reengineering (BPR) efforts, and for ensuring IT operations, applications, security procedures and projects are being adequately monitored.


EXAMPLES OF DUTIES

Essential Functions:
Formulates and administers Information Technology policies, procedures and guidelines
Facilitates strategic and operational planning
Provides project oversight
Monitors service provider performance
Facilitates business process reengineering (BPR) activities and identifies potential BPR opportunities
Measures effectiveness and/or improvement of IT initiatives
Conducts detailed reviews of major IT projects on a periodic basis
Defines and enforces minimal acceptable standard levels (MASL's) and volume as outlined in technology contracts
Reviews MASL's and reports corrective action plans for service providers
Reviews volume of work for assigned area
Monitors technology expenditures and inventory
Participates and assists in the risk assessment pertaining to IT
Advises on current technology and how it may enhance effectiveness of SDCERA operations
Identifies IT security issues and develops solutions
Coordinates information security risk assessments and verifies system integrity
Investigates security and access violations
Performs other duties as assigned

KNOWLEDGE, SKILLS AND ABILITIES

Knowledge of:
Computer hardware and software capabilities including LANs, WANs, telecommunications, desktops, data centers, IT security, web and IT applications
Principles and methods of project management for information systems and security development
Information Technology industry trends and standards
Modern methods and state-of-the-art technology related to Information Technology systems
Principles and theory of contract administration/monitoring and fiscal management and accounting
Principles, methods, and techniques of systems security analysis and design
State and federal laws, regulations, county administrative guidelines and policies applicable to Information Technology activities
Principles and practices of training, evaluating, and supervising technical and non-technical personnel
Telephone, office, and online etiquette
County customer service objectives and strategies
Lifecycle and system management concepts

Skills and Abilities to:
Plan, organize, and direct information systems activities
Develop and implement IT policies, procedures, guidelines and training programs
Evaluate and establish appropriate IT priorities
Oversee contracts and monitor performance with service providers
Identify security breaches using problem-solving techniques or logic
Develop policy and regulations for information systems security and assessment processes
Establish and accomplish goals and objectives
Interact with executive management on establishing security architecture, direction, and planning documents
Prepare reports and present technical presentations to executives and management
Communicate clearly, concisely, and effectively, both orally and in writing
Establish and maintain effective working relationships with IT service provider staff, and senior and subordinate employees

CORE VALUES
Integrity, Stewardship and Commitment

LEADERSHIP COMPETENCIES
Initiative

Problem Solving

Results Oriented

Interpersonal Relationships

Organizational Acumen

Development of Others

.

EDUCATION AND/OR EXPERIENCE
A bachelor's degree from an accredited college or university, or certified equivalency for foreign studies, AND, five (5) years of experience that demonstrates the
ability to perform the essential functions of the classification which must include two (2) years of management or supervision.

OR,

A combination of experience and/or education as stated above.

Note:
A master's degree or higher degree may substitute for a total of one (1) year.

In order for education to substitute for work experience as indicated above, college level coursework must demonstrate progress toward a degree and may be substituted on a year-for-year basis.

.

REQUIRED LICENSES, CERTIFICATIONS OR REGISTRATIONS
License


A valid California Class C driver's license, which must be maintained throughout employment in this class, is required at time of appointment, or the ability to arrange necessary and timely transportation for field travel.

Employees in this class may be required to use their own personal vehicle.

Certification/Registration

None Required.

SPECIAL NOTES
Working Conditions

Office environment; exposure to computer screens.

Essential Physical Characteristics


The physical characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this classification.


Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of a job, on a case-by-case basis.


Continuous:
upward and downward flexion of the neck

Frequent:
sitting, repetitive use of hands to operate computers, printers and copiers

Occasional:

walking, standing, bending and twisting of neck, bending and twisting of waist, squatting, simple grasping, reaching above and below shoulder level, and lifting and carrying files weighing up to 10 pounds.

Background Investigation

Must have a reputation for honesty and trustworthiness. Misdemeanor and/or felony convictions may be disqualifying depending on type, number, severity, and recency. Prior to appointment, candidates will be subject to a background investigation.

PROBATIONARY PERIOD

Persons serving in positions in the Unclassified Service do not accrue tenure and serve at the pleasure of the appointing authority.

Retirement Information Technology Director (

Class No Union Code:

NA
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