Territory Manager

1 week ago


Springfield, Massachusetts, United States Ecolab Full time


As the industry leader in water technology, we're growing and need talented people like you to help us continue to protect the world's most vital resource.

Nalco Water, an Ecolab Company, seeks a Territory Manager to join its industry leading sales team.

You will develop, service, and manage a territory of Commercial Laundry accounts to provide timely and cost-effective textile care solutions.

The position will strive to understand customer operations, identify challenges and, devise appropriate solutions to meet customer needs. With a focus on developing partnerships and exceptional relationships, the Territory Manager will provide prompt, reliable and personalized service. Further, the Territory Manager will prospect for new clients and accounts to achieve the company sales growth objectives.

What You Will Do:
Integrate knowledge of products, programs and solutions, and competition in developing plans to achieve sales objectives.
Manage individual performance results with a continuous focus on the TCD Scorecard.
Continually assess personal objectives, successes, competitive strategies, customer satisfaction and retention strategies, selling strategies, and sales and service tools.

Retain, penetrate and grow solutions within current customers in the best interest of providing a total and safe sanitation program for the customer and their clients in keeping with Ecolab's 360° of Protection.

Retain, penetrate and grow existing TCD accounts with a goal to meet/exceed sales objectives.
Gain new business through focused and targeted prospecting and continuous involvement in the marketplace. Call on key prospects regularly to make progress on new account penetration each month.
Grow sales by defining actions that upgrade current programs and create added value customers.
Effectively present "Circle the Customer
  • Circle the Globe" corporate business strategy through knowledge of other division's products and service capabilities.
Promote total Ecolab services to all Regional Corporate Accounts; facilitate cross-divisional selling initiatives.
Participate aggressively in the implementation of new value-added products and programs. Work to develop strong, trusting relationships with customers.

Build contacts with customers by scheduling/coordinating/conducting business reviews to identify needs, problems and goals with a specific follow-up plan to deliver results.

Make national chain calls and submit reports with prescribed timelines.
Promote communication and growth through distributors.

Audit key accounts and identify a plan of action where required to maximize customer product quality at a use-cost effective level.

Identify/communicate to district manager regarding territory business status, new business trends and achievable sales forecasts.

Stay informed regarding changes and trends with current market information such as sales techniques, application of products in various markets, suggested marketing programs, etc., and communicate to management on a regular basis.

Maintain high Ecolab visibility at designated trade shows and professional meetings. Build marketplace relationships through involvement in associations, community organizations and other market groups.
Use all available sales, service and technology tools, including EcoNet, to obtain current information.
Prepare, plan, execute and report results of Sales Blitzes.
Use all sales, services and technology tools; utilize EcoNet to obtain current information.

Position Details:
This position is based in: Springfield, MA. The territory covers about a 250-mile radius of the surrounding area.

Overnight Travel Required:
4-5 overnights per month on average

Minimum Qualifications:
Bachelors degree. 2 years outside technical sales or service experience Demonstrated electrical, mechanical, and plumbing skills. Valid Driver's License with good Motor Vehicle Record (MVR). Ability to lift and carry 50 lbs. Immigration Sponsorship is not available for this position.

Preferred Qualifications:
College Diploma or University Degree in a related field, such as business, engineering, chemistry, or science is preferred. Some education or experience in electrical, mechanical or plumbing field is an asset. Excellent interpersonal, communication (written and verbal) skills. Ability to work independently and set own schedule. Strong problem-solving skills with the ability to understand what the customer needs. Strong work ethic, good organization skills, high attention to details and disciplined work style. Analytical ability to effectively identify and resolve problems independently. Strong computer skills (Word, Excel, e-mail, internet) and good keyboarding skills. Proven ability to work in a fast-paced, multi-tasking work environment. Strong sales prospecting skills with a proven track record of success in sales. Customer-service focus with the ability to develop meaningful relationships. Benefits Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families. Click here to see our benefits.

If you are viewing this posting on a site other than our Ecolab Career website, view our benefits at Covid-19 Vaccine NoticeDue to local mandates and customer requirements, applicants for certain customer-facing positions must be fully vaccinated (which in some situations requires a booster if eligible), unless a religious or medical accommodation is requested by the applicant and approved by Ecolab.

Americans with Disabilities Act (ADA) Ecolab will provide reasonable accommodation (such as a qualified sign language interpreter or other personal assistance) with our application process upon request as required to comply with applicable laws.

If you have a disability and require accommodation assistance in this application process, please visit the Recruiting Support link in the footer of each page of our career website.

Benefits Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families. Click here to see our benefits.

If you are viewing this posting on a site other than our Ecolab Career website, view our benefits at Covid-19 Vaccine NoticeDue to local mandates and customer requirements, applicants for certain customer-facing positions must be fully vaccinated (which in some situations requires a booster if eligible), unless a religious or medical accommodation is requested by the applicant and approved by Ecolab.

Americans with Disabilities Act (ADA) Ecolab will provide reasonable accommodation (such as a qualified sign language interpreter or other personal assistance) with our application process upon request as required to comply with applicable laws.

If you have a disability and require accommodation assistance in this application process, please visit the Recruiting Support link in the footer of each page of our career website.



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