HVAC Service Manager

2 weeks ago


Atlanta, Georgia, United States NorthPoint Search Group Inc Full time
HVAC Service Manager
  • Relocation Available

A commercial HVAC company in Atlanta, GA is looking for an experienced professional to join as HVAC Service Manager.

The main role involves ensuring quick resolution of system issues to guarantee customer satisfaction.

The ideal candidate should excel in system repairs, managing warranties, implementing enhancements, and providing guidance to technicians.

Occasional work beyond regular hours might be required to meet customer demands and maintain job profitability.


Key Responsibilities:
  • Lead a team of service technicians or work independently to address customer complaints promptly, escalating issues when necessary.
  • Prioritize safety by ensuring compliance with all safety protocols.
  • Perform start-up services for various mechanical equipment.
  • Interpret technical HVAC system information and recommend service and corrective actions.
  • Coach team members to improve skills and strive for continuous growth.
  • Collaborate with the Service Manager for performance reviews and goal setting.
  • Develop procedures to enhance troubleshooting and testing skills.
  • Analyze technical documents and system designs to identify performance issues.
  • Maintain a positive attitude and focus on effective customer solutions.
  • Work closely with sales teams to ensure timely project completions.
  • Display strong project management and analytical skills.
  • Utilize standard HVAC tools for work purposes.
  • Lead by example and prioritize safety and excellent customer service.

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