Network Engineer/Administrator

1 week ago

Providence, Rhode Island, United States Duck Creek Technologies Full time

Helping careers take flight. Reshaping an industry. Enable your career to be Made on Duck Creek.

WHAT WE ARE ABOUT:

Duck Creek Technologies is the intelligent solutions provider defining the future of the property and casualty (P&C) and general insurance industry. We are the platform upon which modern insurance systems are built, enabling the industry to capitalize on the power of the cloud to run agile, intelligent, and evergreen operations. Our modern SaaS solutions help insurers set a new standard and revolutionize how consumers interact with insurance companies.

Authenticity, purpose, and transparency are core to Duck Creek, and we believe insurance should be there for individuals and businesses when, where, and how they need it most. Our market-leading solutions are available on a standalone basis or as a full suite, and all are available via Duck Creek OnDemand. With more than 1,000 successful implementations to date, Duck Creek removes the IT burden for insurers so they can focus on the business of insurance.

We have a flock of more than 1,800 employees across the globe and are proud to be a Flexible-First employer. We empower our employees with the choice to work from an office, from home, or on a hybrid schedule. Our flexible-first environment fosters productivity, inclusion, collaboration, and ensures a consistent employee experience regardless of location.

If working in a fast-paced, rapidly evolving company that is transforming one of the world's oldest and largest industries sounds exciting, let us know. We are excited you are considering Duck Creek as a future employer and hope you decide to join "The Flock"

To learn more about us, visit and follow us on our social channels for the latest information - LinkedIn and Twitter.

TITLE: Network Engineer/Administrator

The Network Engineer/Administrator will be responsible for a variety of important network tasks within Duck Creek Technologies. This position will work closely with the Network Engineer team in designing, implementing, and monitoring secure networks to meet the needs of the company. The Network Engineer/Administrator will have both demonstrated experience with supporting and maintaining a variety of network infrastructure both on-premises and in cloud environments. S/he will be a self-starter who is adept at working both independently and within teams with the ability to work on multiple competing projects at once.

WHAT YOU'LL DO:

  • Configuring, installing, and managing on-premises network devices across all corporate sites; including switches, routers, wireless controllers, and firewalls.
  • Designing, implementing, and managing Azure network architectures, including subnets, Virtual Networks (VNets), Network Security Groups (NSGs), VNet peering, User Defined Routes (UDRs), Public IPs, load balancers, and Virtual network Gateways.
  • Configuring, monitoring, and auditing firewalls (Cisco ASA and Palo Alto Firewalls) both on-premises and cloud, including SSL VPN, security rules, NAT rules, URL filtering, ACLs, static routes, security zones, and SSL decryption rules.
  • Configuring DHCP pools, VLANs, trunking, static routes, 802.1x interface security, TACACS+/AAA, and SNMP on Cisco catalyst switches.
  • Implementing and managing different types of S2S VPN tunnels, including route and policy-based tunnels on Palo Alto firewalls, Cisco ASA Firewalls and Azure Virtual Network Gateways.
  • Configuring and managing Cisco ISE NAC solution, including various policy configurations for TACACS+, MAB, and RADIUS 802.1x.
  • Designing, implementing, and managing wireless network infrastructure, including WLAN Security using Enterprise WPA2, 802.1x, EAP-TLS and other corporate secure standards.
  • Diagnosing, troubleshooting, and resolving network connectivity issues, including network outages and end-user network related issues.
  • Preparing and maintaining up-to-date documentation and diagrams of network infrastructure.

WHAT YOU'VE DONE:

  • Degree preferred or equivalent years of practical job experience in a similar function or role.
  • Minimum of 2 years of Azure cloud network hands on experience and strong experience with Cisco and Palo Alto platforms is required.
  • Minimum of 2 years of technical experience working with Zscaler or Zero Trust technologies is required.
  • 5+ years of relevant network administration experience in a corporate environment is required (across both physical & virtual networks).
  • Must be willing to travel from time to time to various offices in order to complete projects (10%).
  • Detail oriented with excellent technical, verbal, and written communication skills.
  • Proficiency in English.
  • Ability to work well under pressure.
  • Great at organizing, prioritizing, and multitasking.
  • Ability to collaborate with internal and external technology partners.
  • Must be able to complete complex projects with minimal to no supervision.
  • Strong troubleshooting and diagnostic skills.
  • Microsoft Azure AZ-900 and AZ-700 certifications are strongly preferred.
  • Cisco Networking Certification (CCENT/CCT/CCNA) preferred.
  • Palo Alto Networks Certification (ACE/PCNSE) preferred.
  • Zscaler Certification is preferred.

WHAT ADDITIONAL INFORMATION YOU MAY WANT TO KNOW:

  • Fully Remote or Hybrid from one of our locations (Boston, MA or Columbia, SC or Bolivar, MO)
  • Work Authorization: Legally authorized to work in the country of the job location

WHAT WE STAND FOR:

Our global company celebrates & leverages the differences each employee brings to the table. Our success is a direct result of an inclusive culture where opportunities to learn from one another occur regardless of title, seniority, or background. This collaborative and team-oriented approach is at the core of how we operate and continuously improve our products, services, and systems. As such, Duck Creek is committed to providing equal opportunity to all employees and applicants - to recruit, hire, train, and reward employees for their individual abilities, achievements, and experience without regard to race, color, gender, religion, sexual orientation, age, national origin, disability, marital, military, or any other protected status.

We strive to be an example to the world of inclusion, diversity, and equity in all things - where employees are free to be their authentic selves in the workplace and in the communities in which we live. We believe in leading by example and are proud of the diversity of our team and our shared commitment to our Core Values: We Prioritize Respect; We Listen; We Care; We Add Value; and We Lead.

To learn more about our inclusive company culture, values, DE&I initiatives, and people, please visit:

Please let us know if you encounter accessibility barriers with our web content by sending an email to

Duck Creek Technologies does not accept, nor will we pay a fee for any hires resulting from unsolicited headhunter or agency resumes.

#LI-Remote

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