Customer Relations Specialist

7 days ago


Osceola, Missouri, United States Compass Health Network Full time

The CRS is part of the person-centered integrated care team and responsible for greeting patients as they arrive, check-in/check-out, verifying demographics and collecting co-pays, if applicable. This may include primary care, dental, behavioral health and specialist appointments. This position is fast paced, requiring continuous interactions with co-workers and patients.

This is a full-time, benefit eligible position working 40 hours weekly, Monday-Thursday, 7:30am-6:00pm.

The Customer Relations Specialist responsibilities include:

Core Responsibilities
Greet patients as they arrive and stay consistent with the companys customer service philosophy
Manage consumer appointments, confirm appointments and alert patients if they need to bring any information to appointment (co-pays, past due balances, paperwork for PAP and/or sliding fee scale)
Data Entry into EHR systems
Complete financial paperwork, ensuring all required forms are completed in entirety
Verify insurance/demographic information at each visit and update if necessary
Collect co-pays, when applicable
Answer phone in polite and courteous manner
Direct phone calls and messages to appropriate office staff
Monitor waiting area to ensure timeliness of appointments
Check providers schedule daily for additions
Receive daily reports from MIS for information needed on patients that have upcoming appointments
Balance daily batch and turns in money collected for the day to Office Supervisor or Regional Office Manager, when applicable
Disperse daily mail
Ensure lobby/waiting area is clean and picked up
Travel to other clinic sites, as needed
Other Responsibilities
Regular attendance except as excused, with flexibility to change hours to accommodate the clinic needs
Maintain strictest confidentiality; adheres to all HIPAA guidelines/regulations
Conduct self in accordance with employee manual
Attend all training as required by company, Accreditors and Funders
Keep abreast of any updates/changes regarding insurance and communicate those to Office Supervisor
Communicate any changes/updates discovered through other means to Office Supervisor
Other duties as assigned
  • ITCD Specialist

    7 days ago


    Osceola, Missouri, United States Compass Health Network Full time

    The ITCD Specialist will be responsible for providing specialized services for the treatment of co-occurring substance use and mental illness to individuals enrolled in the Community Psychiatric Rehabilitation Program.This is a full-time, benefit eligible position working Monday - Friday. Responsibilities Include: Service provision based on multidisciplinary...


  • Osceola, United States RENT ONE Full time

    Job DescriptionJob DescriptionCLIENT RETENTION SPECIALISTRent One is proud to provide our customers with affordable home furnishings and appliances. Our customer choose us for our unmatched service, large in-stock inventory, flexibility, pre-approval, extra services, and convenient locations. We pride ourselves on being part of the reason that our customers...

  • Payables Specialist

    1 week ago


    Osceola, United States Creative Financial Staffing Full time

    Payables Specialist About the Company and Opportunity: Our client is a growing company looking to add an Accounting Specialist to their team during a new phase of expansion! This is an opportunity for a candidate looking to ready to learn and grow with the company, in a friendly, collaborative office space! The Accounting Specialist will join a tight-knit...


  • Osceola, United States Mobilelink Full time

    Job DetailsJob LocationOsceola, ARPosition TypeFull-Time/Part-TimeSalary Range$12.00 - $24.00 Base+Commission/monthJob CategoryStore SalesDescriptionPerks of being on a Team!Unlimited earning potentialUnlimited growth potentialPTO after 90 days.Dental InsuranceHealth insuranceVision insuranceCompany-paid Life InsuranceWith over 500 Cricket stores, Mobilelink...


  • Osceola, United States The Judge Group Full time

    Farm Credit Mid-America is a financial services cooperative serving financial needs of farmers and rural residents in Arkansas, Indiana, Kentucky, Missouri, Ohio, and Tennessee. Our purpose is to secure the future of rural communities and agriculture. We are passionate about serving the needs of our rural communities and creating positive customer...


  • Osceola, United States QuickVisit Full time

    Job DescriptionJob DescriptionMedical Front Office SpecialistQuick Visit Urgent Care - Osceola, IowaWe are seeking a PRN Front Office Specialist to become a part of our team working in the urgent care/primary care setting. Your main focus will be providing high-quality patient care as part of a healthcare team. You will work within the scope of the medical...


  • Osceola, United States QuickVisit Full time

    Job DescriptionJob DescriptionMedical Front Office SpecialistQuick Visit Urgent Care - Osceola, IowaWe are seeking a PRN Front Office Specialist to become a part of our team working in the urgent care/primary care setting. Your main focus will be providing high-quality patient care as part of a healthcare team. You will work within the scope of the medical...


  • Osceola, United States SMS group Full time

    Summary The Safety and Environmental Specialist is responsible for driving EHS and lean improvements across assigned workshops by identifying and culling system deficiencies and failures. Additional Responsibilities include; developing a culture of safe behavior, risk recognition and abatement, leading incident investigation, championing safety training...


  • Osceola, United States SMS group Inc Full time

    Job DescriptionJob DescriptionSummaryThe Safety and Environmental Specialist is responsible for driving EHS and lean improvements across assigned workshops by identifying and culling system deficiencies and failures. Additional Responsibilities include; developing a culture of safe behavior, risk recognition and abatement, leading incident investigation,...


  • Osceola, United States SMS group Inc Full time

    Job DescriptionJob DescriptionSummaryThe Safety and Environmental Specialist is responsible for driving EHS and lean improvements across assigned workshops by identifying and culling system deficiencies and failures. Additional Responsibilities include; developing a culture of safe behavior, risk recognition and abatement, leading incident investigation,...


  • Osceola, United States SMS group Inc Full time

    Job DescriptionJob DescriptionSummaryThe Safety and Environmental Specialist is responsible for driving EHS and lean improvements across assigned workshops by identifying and culling system deficiencies and failures. Additional Responsibilities include; developing a culture of safe behavior, risk recognition and abatement, leading incident investigation,...

  • ITCD Specialist

    2 months ago


    Osceola, United States Compass Health Network Full time

    The ITCD Specialist will be responsible for providing specialized services for the treatment of co-occurring substance use and mental illness to individuals enrolled in the Community Psychiatric Rehabilitation Program. This is a full-time, benefit eligible position working Monday - Friday. Responsibilities Include: * Service provision based on...


  • Osceola, United States Lakeside Hotel Casino Full time

    Job DescriptionJob DescriptionThe Guest Service Center Specialist assists guests with currency exchanges, voucher cash-ins, and check cashing. ESSENTIAL DUTIES AND RESPONSIBILITIESAssists guests and team members with exchanging cash and/or coin denominations. Assists guests with exchanging slot vouchers and table games chips/checks into monetary funds....


  • Osceola, United States Lakeside Hotel Casino Full time

    Job DescriptionJob DescriptionThe Guest Service Center Specialist assists guests with currency exchanges, voucher cash-ins, and check cashing. ESSENTIAL DUTIES AND RESPONSIBILITIESAssists guests and team members with exchanging cash and/or coin denominations. Assists guests with exchanging slot vouchers and table games chips/checks into monetary funds....


  • Osceola, United States Osceola Medical Center Full time

    Job Description Job Description 1.0 FTE / 40 hours per week The Medication Prior Authorization Specialist is responsible for coordinating the entire prior authorization process with third party payers to ensure that patients are able to obtain their medications in a timely manner. Serves as the primary liaison between the ordering provider, third party...


  • Osceola, United States Osceola Medical Center Full time

    Job DescriptionJob Description1.0 FTE / 40 hours per weekThe Medication Prior Authorization Specialist is responsible for coordinating the entire prior authorization process with third party payers to ensure that patients are able to obtain their medications in a timely manner. Serves as the primary liaison between the ordering provider, third party payer,...


  • Osceola, United States Osceola Medical Center Full time

    Job DescriptionJob Description1.0 FTE / 40 hours per weekThe Medication Prior Authorization Specialist is responsible for coordinating the entire prior authorization process with third party payers to ensure that patients are able to obtain their medications in a timely manner. Serves as the primary liaison between the ordering provider, third party payer,...


  • Osceola, United States US Steel Corp. Full time

    Job Description Objective of the Job: The Commercial Services Specialist is required to independently work and manage all aspects of commercial activities related to commercial services. This involves close coordination with the Commercial Services Coordinator, Regional Sales Manager (RSM), all internal departments, and external vendors/suppliers. This...


  • Osceola, United States US Steel Corp. Full time

    Job Description Objective of the Job: The Commercial Services Specialist is required to independently work and manage all aspects of commercial activities related to commercial services. This involves close coordination with the Commercial Services Coordinator, Regional Sales Manager (RSM), all internal departments, and external vendors/suppliers. This...


  • Osceola, United States Osceola Medical Center Full time

    Job DescriptionJob DescriptionThe Specialty Clinic Manager manages the day to day operations of the specialty clinics at Osceola Medical Center. The manager is responsible for effective and efficient clinic operations for assigned clinic(s) as well as effective relationship with surgical services to complement clinic.Typical Schedule:Monday thru Friday,...


  • Osceola, United States Osceola Medical Center Full time

    Job DescriptionJob DescriptionThe Specialty Clinic Manager manages the day to day operations of the specialty clinics at Osceola Medical Center. The manager is responsible for effective and efficient clinic operations for assigned clinic(s) as well as effective relationship with surgical services to complement clinic.Typical Schedule:Monday thru Friday,...