Account Manager Smes

1 week ago

Houston, Texas, United States Kpler Full time
At Kpler, we simplify global trade information and provide valuable insights.

Founded in 2014, our goal is to help over 10,000 organisations by offering the best intelligence on commodities, energy, and maritime through a single platform.

Working at Kpler means you'll be a key player in turning complex data into strategic resources for our clients. Your role involves creating data-driven stories that empower clients in their industries.

Your expertise helps Kpler navigate markets successfully. Your journey starts here, where innovation meets impact. Join our team of 500+ talented people from 35+ countries worldwide.

This is a business-critical position, with a huge impact on client satisfaction.

The focus will be ensuring we are maximizing revenue, and growing our accounts, by building relationships and keeping clients abreast of new Kpler products that could provide additional value to their respective businesses.


Key Responsibilities

  • Manage a portfolio of accounts, responding to clients' requests promptly and thoroughly, having a growth quota every year.
  • Act as a commercial core partner of the business, supporting budgeting, multiyear planning, controlling, demand planning, reporting, and general metrics in a timely manner
  • Collect product and competition feedback from clients
  • Maintain the CRM with notes and updates, working closely with the sales team to make sure that our forecasts are achievable
  • Support other teams and share knowledge
  • Be a good representative of Kpler externally
  • Work on corporate projects and initiatives that impact the entire organization

You are or have...
-
You have +3 years of experience as an Account Manager selling SaaS/Data/Tech specifically in the commodities/energy/maritime industry (MUST HAVE):

  • You have great communication skills (native/near-native English)
  • You are ready to travel
LI-Remote

Important considerations:

  • You must have the right to work and live in the US. Sponsorship is not provided
  • Remote within the US
  • You must be already based in the US
We're a dynamic company dedicated to nurturing connections and innovating solutions that tackle market challenges head-on. If you're driven by customer satisfaction and thrive on turning ideas into reality, then you've found your ideal destination. Are you prepared to embark on this exciting journey with us?

we make things happen

  • We act decisively and with purpose, and we like to go the extra mile.
we build together

  • We foster relationships and develop creative solutions to address market challenges with cool features and solutions.
hey, how can i help you today?

  • Being accessible and supportive to colleagues and clients with a friendly approach is essential.
Our People Pledge

Kpler is committed to providing a fair, inclusive and diverse work-environment.

We believe that different perspectives lead to better ideas, and better ideas allow us to better understand the needs and interests of our diverse, global community.

We welcome people of different backgrounds, experiences, abilities and perspectives and are an equal opportunity employer.

By applying, I confirm that I have read and accept the Staff Privacy Notice

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