Business Systems Engineer

2 weeks ago

Bloomington, Indiana, United States Cook Group Full time

Overview:

The Business System Engineer is responsible for designing, developing, and maintaining business systems that support the organizations operations. This role requires a strong understanding of both business processes and technical systems, with the ability to bridge the gap between business needs and technical solutions. The Business System Engineer collaborates with stakeholders and process owners to gather requirements, collaborates with other technical resources (IT, Data) to translate them into technical specifications, to ensure a robust and scalable system is implemented that meets the organizations goals.

The position will primarily work with the software tool Oracle Product Data Hub (PDH). In this role, you will be the Business PDH application SME to support Product Master Data Management (MDM) and enable operational data for ERP. You will be working closely with the Enterprise Data team to ensure PDH is designed and configured to ensure Cook always will be at the industry standard or beyond. As Cook will start design of our enterprise ERP solution, Oracle Cloud ERP, you will play a critical role to ensure operation data meets the needs of the organization, by working closely with the program manager and the business leads for ERP.

Our team works closely with process owners, stakeholders, and IT. Our partners are located around the world and will require flexibility to work outside of normal business hours when needed.

We are looking for someone that has experience in the following:

  • Knowledge with Product Data Hub (PDH)
  • Experience with Master Data Management
  • Knowledge in ERP, preferrable Oracle Fusion ERP

Your primary focus will be:

  • Support Enterprise Data Team as PDH SME, enable PDH as MDM tool
  • PDH SME for ERP global design
  • Working with stakeholders to enhance/develop PDH
  • Development of procedures and instructions
  • Development training material
  • Support users/super users
  • Business system admin activites such as user management, usage report
Responsibilities:

Gather business requirements, collaborate with stakeholders and process owners to understand their needs and objectives

Translate business requirements into detailed technical specifications for system design and development

Design and develop business systems that streamline operations, improve efficiency, and support the organizations objectives

Understand how the system receives and sends data from/to other systems

Research and recommend new technologies, tools, and methodologies to enhance system performance and productivity

Collaborate with cross-functional teams, including business analysts, developers, and project managers, to ensure successful system implementation

Develop and maintain system documentation defining the system and the use, work with process owners to ensure system documentation defining the system and the use, work with process owners to ensure system documentation integrates with process documentation

Develop and maintain system training material to support training in systems

Lead or support system adoption, to ensure successful adoption of systems, working closely with the entity, including data migration, policy/procedural changes, and training

Manage projects to implement and adopt off the self-software that improves processes

Ensure that lessons learned are captured following adoption, to ensure continuous improvement of adoption projects

Work closely with IT product owners for coordination of system work, such as upgrades, validation, enhancements

Monitor system enhancement requests and performance data to identify system improvements

Identify, prioritize, and manage system improvement projects

Provide technical guidance and support, including training and documentation

Conduct system testing, debugging, and troubleshooting to ensure system stability and integrity

Monitor system performance and conduct regular maintenance to identify and resolve issues in a timely manner

Stay up to date with industry trends and best practices related to business systems and technology

Understand and be accountable for conducting Cook business with integrity and in compliance with applicable standards, including Cook policies

Within scope of responsibility, ensure all quality, regulatory, compliance, and product-specific requirements are met

Qualifications:

Bachelor's degree required and/or equivalent relevant work experience with systems
Experience across broad range of system tools, data, and processes
Preferred qualifications: Experience as a project manager and/or work related to design, implementation, or sustaining systems

Excellent problem solving skills and ability to work in collaborative and independent work situations and environments with minimal supervision.
Experience working in a global environment / global teams across many cultures and regions, managing and executing complex projects / programs in an engineering environment

Engineering, IT, Business Systems Analyst or Project Management qualifications would be an advantage

Good communication skills, both verbal and written, with proven experience of interacting productively with individuals at different organizational levels

Good business process knowledge with experience of working closely with process owners is required

Business systems knowledge with proven experience of working closely with IT is required

Willingness and availability to travel on company business

Qualified candidates must be legally authorized to be employed in the United States. Cook does not intend to provide sponsorship for employment visa status (e.g., H-1B or TN status) for this employment position.

Physical Requirements:

Approximately 95% of the time is spent in a normal office environment requiring sitting and moving around the building, approximately 5% of time is spent in domestic/international travel to various locations to support project activities; Engineers supporting implementation could travel up to 50% during some projects

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