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Community Liaison

4 months ago

Grand Rapids, Michigan, United States United Methodist Retirement Communities Full time
Position Classification: Part Time Less than 16

Location | Home Department: Cook Valley Estates

Schedule: Approx. 12 hours/ week | Saturdays 9am-9pm | M-F possible overnight shift if needed (9pm-9am)

Req: 8275

Why Brio Living Services
  • Impact the lives of older adults
  • Daily Pay| Retirement Savings Plan| Wellness Program & Reimbursement
  • Growth Opportunities | School Scholarship Program | Tuition Reimbursement
What you'll do

The Community Liaison (Front Desk) supports Cook Valley in an administrative role. They are responsible for administrative tasks, communicating with residents, and providing excellent customer service.
  • Assists the Manager in developing, organizing, implementing, and performing administrative procedures and special assigned projects.
  • Prepares and processes correspondence, newsletters, reports, and statistical data.
  • Coordinates and/or distributes internal mail, U.S. mail, and newspapers.
  • Upholds the highest standards of customer service.
  • Maintains familiarity with marketing materials and aspects of Cook Valley as necessary to adequately answer questions of interested prospects.
  • Performs billing function to meet corporate standards.
  • Manages the room reservation process for community rooms, private dining room, and guest rooms.
  • Assists residents with transportation services as requested.
  • Ensures adequate office supplies, including resident needs, and marketing materials are at hand and available to meet day-to-day needs.
  • Responds to medical and maintenance emergencies following established procedures.
  • Assist in the evacuation process during emergency situations.
What it takes
  • High School diploma
  • Prior administrative experience preferred
  • Must be 18 years or older
  • Ability to push, pull, move, and/or lift a minimum of 20 pounds
The above is a summary of the position, it in no way states or implies that these are the only duties you will be required to perform. If selected for the position you will receive a full job description.

ACCESIBILITY SUPPORT

Brio Living Services is committed to offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to disability, please contact us at

BRIO LIVING SERVICES IS AN EQUAL OPPORTUNITY EMPLOYER

Brio Living Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or genetics in accordance with applicable federal, state and local laws.

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