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Program Manager II
1 week ago
Job Title:
Program Manager II (Global Social Impact)
Job
ID :
(phone number removed)
Location :
Fully Remote
Duration : 6- month contract starting M-F, full-time (40 hours); W2,
*Opportunity for extension or conversion based on performance and business needs
Health Benefits + PTO
Summary
Seeking an experienced operations and project management professional to support our external researcher regulatory and onboarding work.
This individual will work with Global Government and Social Impact Programs, Legal, and Engineering to help implement scalable and automated processes for global researcher onboarding.
The ideal candidate will be a detail-oriented, execution-minded professional who can think strategically, adapt quickly, and rapidly earn credibility and trust within all levels of the organization.
They will have demonstrated the ability to coordinate with cross-functional leads on critical issues spanning audit completion, compliance monitoring and reporting, partnerships, partner onboarding, and other interdependent teams.
This person will be highly organized, productive, poised, and able to thrive in high-pressure, time-sensitive scenarios.Job Responsibilities
Manage the response and evidence gathering for internal and external audits
Coordinate with cross-functional teams to pull reports on specific technical and non-technical phases of onboarding to provide evidence supporting audit requests
Routinely update compliance documentation
Routinely monitor and gather compliance reports
Monitor and manage processes to remove blockers and ensure smooth operational flows
Manage contract execution and completion from researchers, their institutions, and internal Meta countersignatories
Work with external partners to answer questions, triage problems, and troubleshoot
Communicate proactively and work with cross-functional teams to document processes, identify bottlenecks, flag potential risks, and resolve issues
Drive operational excellence by identifying and executing processes that create efficiency, remove obstacles, and improve operational metrics
Skills:
Experience with regulatory audits and can provide detail-oriented and timely audit responses
Experience in partner onboarding processes, including vetting global partner criteria and contracting
Experience drafting and circulating compliance reports
Verbal and written communication skills, problem solving skills, attention to detail and interpersonal skills
Strong ability to work independently and manage one's time
Team player with demonstrated project management skills. Will be asked to keep multiple projects and programs moving simultaneously
Strong leadership and mentoring skills necessary to provide support and constructive performance feedback
Strong knowledge of onboarding processes and partner vetting
Ability to quickly learn different computer softwares and platforms
Strong data management skills
Experience in organization and attentive to detail while delivering in a timely matter
Business Group & Key Projects:
Working on leading their audit response
Answering questions for regulators
Email communications where researchers are in the process
Connecting with the internal point of contact- check on training, reports
Checking on various projects
5 major projects making there is a smooth flow of process
Writing and corresponding responses
Giving access to external parties
Must-Have Skills
Completing an audit
Addressing request
Gathering evidence
Problem solving skills
User Onboarding
Strong writing skills
Project management skills
Partnership skills
Onboarding researcher's activities
Nice-to-have Skills
Data analysis
Documentation ability to understand processes and write them
3 5 years of experience
Degree / Certifications:
Bachelor's
PMP certificate
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