Retail Sales Associate

7 days ago


Boulder, Colorado, United States West Point Optical LLC Full time

Welcome to our team

The main role of the Sales Associate is to attract and maintain patients by delivering an exceptional patient experience, contributing to patient retention, and ensuring doctor satisfaction.

RESPONSIBILITIES:


- Boost store sales by creating a culture of retail selling through role-playing and leveraging effective sales skills.
- Establish professional relationships with colleagues and Doctors.
- Fulfill eyeglass prescriptions, fit lenses and frames, and recommend suitable lens options based on patients' needs.
- Aid patients in frame selection and ensure proper coordination with prescriptions.
- Perform necessary optical measurements for accuracy.
- Maintain quality patient experience by ensuring correct pricing, accurate POS entries, and realistic delivery time estimates.
- Provide guidance on Managed Vision Care to patients.
- Assist in merchandising and ensuring store presentation aligns with Company standards.

Other tasks as delegated by the Store Manager.

EXPERIENCE & SKILLS:
- Proficient in sales techniques with a focus on achieving sales targets.
- Demonstrated success in a retail or customer service setting.
- Capable of delivering creative solutions to enhance business growth.
- Excellent communication skills to meet or exceed patient expectations.
- Cultivate positive relationships with associates and doctors.
- Strong attention to detail and follow-up.
- Effective prioritization and flexibility in managing tasks.
- Willingness to undertake calculated risks.
- Familiarity with personal computers is preferred.

QUALIFICATIONS:


- High school diploma or equivalent, or relevant experience typically gained in a retail environment over 1-2 years.

The incumbent or successful candidate should meet the above position requirements to fulfill the essential functions of this role effectively and achieve the expected outcomes. The Company is committed to accommodating reasonable requests to facilitate qualified individuals with known disabilities in performing their job duties effectively.


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