Contact Center Sales and Service Advisor

2 weeks ago


West Bend, Wisconsin, United States Delta Defense, LLC Full time
Do you support the natural-born right to armed self-defense?
Delta Defense, LLC is the private company that provides Marketing, Operations and Customer Service for the USCCA.
The USCCA helps responsible Americans avoid danger, save lives, and keep their families safe. Advisors provide a world-class experience for our members who reach us by phone. Build deep connections while helping others be the very best protectors of self and family.

Join a super fun team and excel in a role that's at the backbone of our sales and service operations.

You will engage in real conversations that deepen trust between our members and the brand.

This position educates customers on the value of membership, executes sales that meet their needs, and provides an unprecedented service experience.

Connect, inform, and assist with needs ranging from updating account information, processing payments, discussing and executing product and membership purchases, and member retention efforts.

Please watch your email for next steps after submitting your application. You will be asked to take two online assessments in order to complete the application process. We look forward to your application. ** Field customer calls, troubleshoot and resolve issues, strengthen member relationships.
Maintain up-to-date knowledge of our products, services, and promotions.
Follow up with customers as needed to ensure the best possible service experience.
Meet or exceed established targets and key performance indicators.
Collaborate with your team members and help one another learn and grow.
Prior work history in a Customer Service or Sales role. Experience in fielding customer concerns by phone is a plus.
Paid Training is provided for all hires.
Computer fluency; working knowledge of software applications and advanced internet functions.
Able to work equally as well in a team environment, in-office or remotely.
Self-defense knowledge and training, familiarity with firearms is preferred, but not necessary.

We provide 8 weeks of PAID training for this role, so you will be knowledgeable and confident when engaging with our members.

Training includes new employee on-boarding, product and systems training, sales and service training and preparation for earning your Producer Property and Casualty License.


Must be able to complete Full Time PAID Training (Monday-Friday) for the first 8 weeks upon hire. Training is virtual for remote employees.
Hiring for Full Time positions only. Afternoon and evening shifts available.
Opportunity to earn additional monthly compensation by achieving key metrics in sales and retention
This position can be performed in our beautiful headquarters in West Bend, WI, hybrid schedule or remotely.
5000 "Fastest Growing Private Companies" list 12 years in a row

Anticipated application close: 05/31/2024

If you are a Colorado resident, please email us at .LI#-Remote

  • West Bend, Wisconsin, United States Delta Defense Full time

    Job Category: Contact CenterRequisition Number: CUSTO001636 West Bend, WI 53095, USAJob Details Description Are you ready for a career you can BELIEVE in? Do you have a strong belief in the 2nd Amendment? Do you support the natural-born right to armed self-defense? Do you believe in the mission of the U.S. Concealed Carry Association (USCCA)? Delta Defense,...


  • West Bend, Wisconsin, United States Delta Defense Llc Full time

    Are you ready for a career you can BELIEVE in?Do you have a strong belief in the 2nd Amendment?Do you support the natural-born right to armed self-defense?Do you believe in the mission of the U.S. Concealed Carry Association (USCCA)?Delta Defense, LLC is the private company that provides Marketing, Operations and Customer Service for the USCCA.The USCCA...


  • West Salem, Wisconsin, United States Morries Automotive Group Full time

    About Us:Morrie's Auto Group is one of the fastest growing privately-owned dealership groups in the Midwest. We have a comprehensive portfolio of OEM brands, and many stores across Minnesota, Wisconsin, and Michigan. As a leading auto retailer, we strive to be the preferred and trusted provider for our team members and customers, and we are committed to...


  • West Allis, Wisconsin, United States International Autos Milwaukee Full time

    Job DescriptionJob DescriptionInternational autos has an opening for an experienced parts counter person for our busy retail/wholesale counters.We handle some of the most luxurious and exciting vehicles made with a broad and loyal customer base. If you have at least 1 year of parts counter sales experience you owe it to yourself to check this opportunity...


  • West Allis, Wisconsin, United States EMCOR Group Full time

    IKM Building Solutions, Inc.IKM Building SolutionsWest Allis, WI 53227, USA Description About Us:IKM Building Solutions, Inc. is an innovative commercial HVAC, facilities, and MEP services company. Through innovative design, quality execution, and 90+ years of experience providing total mechanical solutions, we help clients across Wisconsin meet their...

  • Shift Leader

    2 weeks ago


    West Bend, Wisconsin, United States DunkinBaskin - West Bend Full time

    Dunkin/Baskin - West Bend is looking for enthusiastic individuals to join our team in West Bend, WI as full time or part time Shift Leaders. If you like working in a fast paced, fun environment and you are good with people, look no further Dunkin/Baskin - West Bend is the right place for you.Shift Leader Job Essentials:Must be able to demonstrate you are...

  • Sales Associate

    2 weeks ago


    West Allis, Wisconsin, United States Stanton Optical Full time

    Does a dynamic, exciting and results driven fast-paced environment catch your attention? Are you ready to join a company with tremendous growth opportunities? At Stanton Optical and My Eyelab we call our sales associates Manager in Training because w Sales, Associate, Patient, Optical, Customer Service

  • Retention Specialist

    2 weeks ago


    West Bend, Wisconsin, United States Delta Defense, LLC Full time

    Are you ready for a career you can BELIEVE in?Do you have a strong belief in the 2nd Amendment?Do you support the natural-born right to armed self-defense?Do you believe in the mission of the U.S. Concealed Carry Association (USCCA)?Delta Defense, LLC is the private company that provides Marketing, Operations and Customer Service for the USCCA.The USCCA...


  • West Allis, Wisconsin, United States Cielo Asurion Full time

    Field Tech Sales Expert (Part Time) Location: Milwaukee, WI Sign on bonus of $1500 for new hires with a successful July start date$21.00/hour base pay + mileage reimbursement + phone stipend + uncapped sales commission once in a production Here at Asurion, we go beyond providing great service to our customers - we create an environment where our employees...


  • West Allis, Wisconsin, United States G A Larson Co Full time

    Primary ResponsibilitiesThis list of responsibilities is not all inclusive and may be expanded as management may deem necessary from time to time.Account Engagement:Regularly engage with assigned customer accounts to understand their needs to be able to maintain and grow their accounts.Sales and Revenue Generation : Execute a territory sales plan to achieve...


  • West Allis, Wisconsin, United States Goodyear Full time

    Goodyear. More Driven. IMMEDIATELY HIRING – APPLY TODAY 10757 W National Ave, West Allis, WI 53227Goodyear owns and operates more than 580 tire and auto service centers nationwide. We offer a fun, fast paced work environment, with competitive base pay. Our comprehensive benefit package includes medical plans, 401(k), certification reimbursement and paid...


  • West Salem, Wisconsin, United States 1st Community Credit Union Full time

    Join Our Team as a Member Service Representative at 1st Community Credit Union! Work in a team environment at a mid-sized credit union in Western Wisconsin. Assist members with financial needs such as deposits, withdrawals, and loan payments. Develop professional relationships and explain products and services. Receive training and support to excel in the...


  • West Allis, Wisconsin, United States Badger Isuzu Truck Center Full time

    Badger Truck and Automotive Group is looking for a highly motivated and talented De-identification/decal removal technician. No experience necessary. Applicant should be able to meet the busy schedule of our Used Truck Department. You will be responsible to make sure that all vehicles are De-identified before recondition or sale. We value our employees and...


  • West Allis, Wisconsin, United States HHS Culinary and Nutrition Solutions, LLC Full time

    General Summary: Responsible for creating, implementing, training and monitoring nutritional programs to meet the regulatory requirements of healthcare clients. Develops, implements, coaches and measures successful patient service programs to exceed the satisfaction goals of our clients. Director will also be responsible for menu, budgets, staffing, safety,...


  • West Allis, Wisconsin, United States WEC Energy Group Full time

    WEC Energy Group is one of the nation's largest electric generation and distribution and natural gas delivery holding companies, with the operational expertise and financial resources to serve the Midwest's energy needs safely, reliably and responsibly. Our subsidiaries focus on reliable service, customer satisfaction and shareholder value. Together, we...


  • West Salem, Wisconsin, United States R+L Carriers Full time

    Check in Clerk, Starting at $16.50 hrPart-time, Monday - Friday, Various ShiftsCome and experience the difference with R+L CarriersR+L Carriers has immediate openings for a Check in Clerk in our West Salem, WI Service Center. Responsibilities will include answering calls on a multi-line system, redirecting calls to appropriate contacts, data entry,...


  • West Allis, Wisconsin, United States VMP Healthcare and Community Living Full time

    SUMMARYPerform a variety of duties relative to operation of the facility's emergency response notification system, communications and paging systems. Reception duties include direction and information services provided to residents, associates and visitors in a fast-paced environment.Part time hours_THIS IS AN INTERIM POSITION TO COVER AN FMLA LEAVE. THE...


  • West Allis, Wisconsin, United States Advocate Aurora Health Full time

    Advocate Aurora Health is seeking a Registered Nurse (RN) Case Manager, Care Manager for a nursing job in West Allis, Wisconsin.Specialty: Care Manager ~ Shift: days ~ Employment Type: Staff Collaborates and negotiates effectively with patient, family, and team while striving to achieve patient and organizational goals with regard to patient's care needs,...


  • West Allis, Wisconsin, United States Universal Health Services Full time

    Universal Health Services Director of Risk Management and Performance Improvement WEST ALLIS , Wisconsin Apply Now Granite Hills Hospital offers high-quality, patient centered behavioral health care for the greater Milwaukee community. Our 120-bed facility features evidence-based treatment for adolescents, adults, and older adults.Visit us online at:The...


  • West Allis, Wisconsin, United States Froedtert Health Full time

    We're currently recruiting a full-time Primary Care Physician for Froedtert Lincoln Avenue Health Center located in West Allis, WI. The Primary Care practice is very collegial, collaborative, and consultative with exceptional support staff. The Froedtert & the Medical College of Wisconsin regional health network is a partnership between Froedtert Health and...