Front Desk Agent

7 days ago


Lahaina, Hawaii, United States Kaanapali Alii Maui Full time

Overview:

Join us for this incredible opportunity to be part of our Front Office team as a full-time Front Desk Agent at the Ka'anapali Ali'i located in Lahaina, Hawaii. CoralTree Residence Collection is recognized as the outstanding choice for managing premium and luxury residential resorts, vacation homes, and hotels, defined by people with genuine purpose, pride, and a sense of place.

As a valued member of our team, you'll receive a comprehensive benefits package that includes:

  • Five free room nights at CoralTree Hospitality properties
  • Unlimited Friends and Family receive discounted rates at CoralTree Hospitality Group properties.
  • Paid Vacation, sick days, and holidays
  • 401(k) Retirement Savings Plan with a company match
  • Group medical, dental, vision, life, and disability benefits
  • Employee Assistance Program
  • Access to employee discounts from industry-leading travel, entertainment, and retail brands, including Walt Disney World, Live Nation, Samsung, Hertz, and many more
  • Pay Rate: $23.87 an hour

The Kaanapali Alii is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Responsibilities:

Front Desk Agents are responsible for the guest registration process and communication of property services. They establish positive initial contact with our owners and guests and ensure that their expectations are exceeded during the check-in and check-out process.

Qualifications:
  • Takes pride in a great job done
  • Must have strong verbal and written communication skills and be computer literate
  • A genuine desire to satisfy the needs of others
  • Able to walk and stand throughout the shift
  • Flexible availability as shifts could include 7am-3:30pm, 11am-7:30pm, 3pm -11pm
  • They will assist guests and owners professionally and cordially at all times.

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