QA Analyst

2 weeks ago


Sunnyvale, California, United States Akorbi Workforce Solutions Full time
Job DescriptionJob Description

title: Analyst III

Duration: Aug 15, 2024 to Nov 15, 2024

Work Location: (US-Sunnyvale)

Hybrid / Fully Onsite / Fully Remote Hybrid work: Tues-Thurs in the office. Monday & Friday remote

Work Schedule: Normal PST business hours, Monday - Friday

Project Overview:

The candidate in this role will be responsible for verifying the accuracy and quality of partner data, identifying opportunities to improve data QA processes, and triaging user feedback. The role requires close interaction with Engineering, Product, and Partnerships teams, as well as external partners.

Overall Responsibilities:

  • Ensure the accuracy, completeness, and overall quality of partner data, especially polling locations and early voting locations/hours, in order to ensure timely product launches
  • Execute manual (online or offline) QA checks on partner data, including phone calls to validate data
  • Identify and escalate data issues to multiple internal teams and external partners
  • Compile, analyze, and report QA issues and trends to internal and external stakeholders, summarizing progress toward launch goals
  • Triage incoming feedback or error reports to diagnose, reproduce, and resolve issues reported by Google's users

Top 3 Daily Responsibilities:

  • Execute manual (online or offline) QA checks on partner data, including phone calls to validate data
  • Identify and escalate data issues to multiple internal teams and external partners
  • Triage incoming feedback or error reports to diagnose, reproduce, and resolve issues reported by Google's users

Mandatory Skills/Qualifications:

  • BA/BS degree or equivalent
  • 1+ years experience in a professional setting
  • Strong research, problem solving, and troubleshooting abilities
  • Excellent organization skills and attention to detail
  • Strong verbal and written communication skills
  • Independent worker who can prioritize between competing, time-sensitive tasks and context-switch effectively
  • Respectful team player who can collaborate and support others
  • Availability to work extended business hours or weekends occasionally

Non-Essential Skills/Qualifications:

  • Experience working in the areas of politics or government, especially with electoral and civic data, strongly preferred
  • Ability to navigate Google Maps, Google Search, and authority/government websites
Company DescriptionOur client is one of the largest technology companies in the world. They are looking for the best, brightest talent available and have tasked Akorbi with helping them find it.Company DescriptionOur client is one of the largest technology companies in the world. They are looking for the best, brightest talent available and have tasked Akorbi with helping them find it.
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