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Analyst III

3 months ago

Sunnyvale, United States ICONMA Full time
Overall Responsibilities:
Ensure the accuracy, completeness, and overall quality of partner data, especially polling locations and early voting locations/hours, in order to ensure timely product launches
Execute manual (online or offline) QA checks on partner data, including phone calls to validate data
Identify and escalate data issues to multiple internal teams and external partners
Compile, analyze, and report QA issues and trends to internal and external stakeholders, summarizing progress toward launch goals
Triage incoming feedback or error reports to diagnose, reproduce, and resolve issues reported by Client's users

Mandatory Skills/Qualifications :
BA/BS degree or equivalent
1+ years experience in a professional setting
Strong research, problem solving, and troubleshooting abilities
Excellent organization skills and attention to detail
Strong verbal and written communication skills
Independent worker who can prioritize between competing, time-sensitive tasks and context-switch effectively
Respectful team player who can collaborate and support others

Non-Essential Skills/Qualifications:
Experience working in the areas of politics or government, especially with electoral and civic data, strongly preferred
Ability to navigate client, Client Search, and authority/government websites

As an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, gender, sexual orientation, gender identity or express, ethnicity, national origin, age, disability status, political affiliation, genetics, marital status, protected veteran status, or any other characteristic protected by federal, state, or local laws.