Application Development Lead

7 days ago


Providence, Rhode Island, United States Cynet Systems Full time
Job Description:
  • Experience in managing delivery of Application Development for large customer engagement.
  • Should have let multiple projects in varied technology areas (Integration with EMR's, Data - ETL / MDM / Snowflake, Salesforce projects) with team size ~ 70 to 100 Onshore and Offshore resources.
  • Experience in managing the delivery of complex programs to meet the needs and the required timelines set for the defined programs.
  • Communicate program review results to various stakeholders.
  • Experience in building the team, providing guidance, and education as needed to ensure the success of priority programs and promote cross-training within the department.
  • Experience in developing and managing an integrated program plan that incorporates both technical and business deliverables.
  • Verify that critical decision gates are well defined, communicated and monitored for executive approval throughout the program.
  • Verify that work supports the corporate strategic direction.
  • Review resulting vendor proposals and estimates to ensure they satisfy both our functional requirements and technology strategies.
  • Project management methodologies, processes, and tools. Knowledge of Project Development Life Cycle.
  • Establish and maintain strong working relationships with various stakeholders including team members, IT resources, resources in other areas of the business and upper management.
  • bility to track and manage complex program budgets.
  • Strong business acumen and political savvy.
  • bility to collaborate while dealing with complex situations.
  • bility to think creatively and to drive innovation.
  • bility to motivate, lead and inspire a diverse group to a common goal/solution with multiple stakeholders.
  • bility to convert business strategy into action-oriented objectives and measurable results.
  • Strong negotiating, influencing, and consensus-building skills.
  • bility to mentor, coach and provide guidance to others.
Responsibilities:
  • Responsible for the end-to-end delivery of the Application Development for the client.
  • Coordinate with Enterprise Program Management Office to execute programs following defined standards and governance structure to ensure alignment to the approved project development life cycle (PDLC).
  • Interface regularly with key senior business leaders to enable a smooth transition from strategy development to program identification and execution.
  • Facilitate meetings with task groups or functional areas as required for EPMO supported initiatives and to resolve issues.
  • Proactively engage other members of the organization with specific subject knowledge to resolve issues or provide assistance.
  • Lead post implementation review of major initiatives to provide lessons learned and continuous improvement.
  • Develop accurate and timely summary report for executive management that provide consolidated, clear, and concise assessments of strategic initiatives implementation status.
  • Collaborate with business owners to develop divisional business plans that support the overall strategic direction.
  • Supports budget allocation process through ongoing financial tracking reports.
  • Develop & maintain service plans considering the customer requirements.
  • Track and monitor to ensure the adherence to SLA/KPIs.
  • Identify opportunities for improvement to service delivery process.
  • ddress service delivery issues/escalations/complaints.
  • First point of escalation for customer escalations for AD tracks.
  • Oversee shift management for various tracks.
  • Participate in weekly, monthly & quarterly business reviews.
Mandatory Skills:
  • Program / Project Management - ModernOps, Transformation and DevOps areas experience.
  • Must have Healthcare Payer experience.
  • Should have led large programs, multiple projects in varied technology areas (Integration with EMR, Data - ETL / MDM / Snowflake, Salesforce projects) with team size ~ 70 to 100 Onshore and Offshore resources.
  • ModernOps, Transformation and DevOps areas + Healthcare Payer experience.
  • Domain Exp - Need to have good Healthcare Payer Domain Experience.

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