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HR Services Representative
2 weeks ago
Position Overview:
The HR Services Representative plays a crucial role as the main point of contact for all HR Services inquiries. They deliver top-notch customer service by offering guidance and support to employees or team members reaching out via various channels such as phone, email, or in person.
On top of addressing daily queries, the HRSR also gets involved in diverse projects related to Payroll, HRIS, Benefits, and Compensation. This hands-on experience allows them to broaden their HR knowledge and spot opportunities for enhancing cross-functional processes.
Main Responsibilities:
- Monitor HR Services mailboxes, phone line, and door meeting with employees as necessary.
- Handle HR team member inbox/voicemail and deal with inquiries accordingly.
- Assemble new hire packages and craft responses for MN Unemployment Insurance queries.
- Assist the HR Services team with administrative duties and projects when required.
- Take charge of office supplies inventory to ensure smooth HR service operations.
- Conduct difficult conversations delicately and handle confidential information discreetly.
- Proactively identify and implement process enhancements across HR Services.
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