Program Coordinator, Self-Help Clinics

1 week ago

Los Angeles, California, United States Bet Tzedek Legal Services Full time

For 50 years, Bet Tzedek Legal Services has provided high-quality, free legal services to Los Angeles' most vulnerable residents. Bet Tzedek seeks a Program Coordinator to join Bet Tzedek's Self-Help Clinics operated by the Access to Justice Program. This key team member will provide logistical support to the Self-Help Conservatorship Clinic and Elder Abuse Restraining Order Clinic. The clinics operate in a fast-paced environment assisting members of the public experiencing stressful situations.

The ideal candidate will possess the interpersonal and organizational skills to thrive and deliver effective support to clinic team members. Daily tasks will include handling inquiries from litigants, registering litigants for services, document preparation, high volume of data management, supporting virtual workshops, team schedules and calendars, booking appointments with clients, and document creation.

This position is eligible for Bet Tzedek Legal Services' hybrid/remote workplace designation. While the primary workplace is Bet Tzedek's offices, at the discretion of the immediate supervisor, the employee may be permitted to work remotely or may be required to work in other locations depending on workload/business obligations.

ESSENTIAL DUTIES:

  • Support daily activities of self-help clinics.
  • Support maintenance of the platform, including responding to online inquiries for assistance.
  • Manage scheduling and coordination of meetings and virtual workshops, including logistics, materials, and RSVP's.
  • Support coordination of pro bono involvement.
  • Communicate (via phone, e-mail, mail) with litigants, staff, and service providers.
  • Prepare and organize correspondence, communications, reports, and other documents, using various software, including Microsoft Word, PowerPoint, Excel and Lawyaw.
  • Assist with the administrative aspects of opening and closing files.
  • Timely entry of case and client information into case management database.
  • Maintain well-organized files and records and accurate clinic statistics.
  • Monitor and triage incoming communications.
  • Perform clerical work, including but not limited to photocopying, scanning, filing, and mailing.
  • Participate in in-person community outreach workshop and education events.
  • Support supervisor with data reporting.
  • Other duties may be assigned.
Salary:

$69, $72, DOE/DOQ)

  • AA/AS and/or BA/BS degree; or high school diploma or GED (required).
  • Minimum of three (3) years of experience working in a professional office setting (preferred).
  • Excellent time management, project management, and problem-solving skills (required).
  • Exceptionally organized and self-motivated, with excellent attention to details (required).
  • Excellent people skills (required) and experience in working with clients in crisis or distress (strongly preferred).
  • Willingness to train and work with volunteer attorneys and students (required).
  • Familiarity with Legal Server or other cloud-based case management system (preferred).
  • Ease with oral and written communication in, and ability to provide oral interpretation and written translation to and from, English and Spanish (required).
  • Understanding and commitment to Bet Tzedek's mission of equal justice for all and Bet Tzedek's core values of leadership, community-based advocacy, and innovation (required).
  • Commitment to diversity, equity, and inclusion (required).

BENEFITS PACKAGE:

Bet Tzedek offers an excellent benefits package in addition to competitive salaries. These benefits currently include:

  • A generous number of paid holidays (up to 21 per year), vacation (up to 20, depending on number of years with agency), and sick days (up to 45) annually.
  • Personal and floating holidays
  • Compensatory time for exempt employees.
  • 18 weeks of paid parental leave (after 1 year of employment.)
  • Various paid leaves.
  • Medical, dental, vision, chiropractic and acupuncture coverage for employees and dependents, with office visit co-pay reimbursement for HMO enrollees.
  • Life/accidental death and dismemberment (AD&D) insurance, long-term disability insurance, and Employee Assistance Plan.
  • Voluntary (employee-contributed) life/AD&D, accident, critical illness, hospital confinement, and pet insurance.
  • Employee-contributed 401(k) plan.
  • Employee-contributed 403(b) plan.
  • Healthcare and childcare flexible spending accounts.
  • Commuter transit and/or parking benefits

HOW TO APPLY:

  • Email letter of interest and resume to , subject line "Program Coordinator, Self-Help Clinics." Please, no phone calls. Any applications materials submitted without a letter of interest risk not being considered.

Note: All positions are subject to funding; ongoing funding or employment cannot be assured.

Bet Tzedek is a unionized environment. Our salary range for unionized positions reflects our agreed upon step placement system, and the final offer extended to candidates is based on an internal equity review and candidates' relevant experience, skills, background, and bar date, if applicable.

To best serve our communities, Bet Tzedek seeks diverse staff with cultural competency reflecting our client populations. We strongly encourage candidates from traditionally underrepresented communities and historically oppressed groups to apply.

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