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Patient Access Representative

1 month ago

Belleville, New Jersey, United States RWJBarnabas Health Full time
Patient Access Representative

Req #:

Category:
Clerical / Administrative Support

Status:
Per Diem


Shift:
Day

Facility:
Clara Maass Medical Center

Department:
Patient Access Services

Location:
Clara Maass Medical Center,
1 CLARA MAASS DRIVE, BELLEVILLE, NJ 07109

Job Overview:


Under the supervision of the Patient Access Services department manager, the Patient Access representative completes and handles all registrations in accordance with the registration policy.


Qualifications:

Required:
A High School Diploma, or equivalent
Experience in hospital registration department, patient accounts, billing or physician s office
Knowledge of medical terminology and insurance
Computer experience a must
Candidate must possess strong Public relation/Communication skills

Preferred:
Hospital experience preferred
Scheduling Requirements

Status:
Day

Hours:
Per Diem (As needed basis)

Shift:
(Must be able to work weekends/holidays)

Essential Functions:
Verifies insurance through HDX system
Collects all applicable co-pays, deductibles and co-insurance
Greets patients introducing oneself to the patient by name, collects ID and Insurance cards when possible for all patients registered
Completes and handle all registrations in accordance with registration policy
Follows all department policies and procedures
Obtains all required information in order to accurately complete registration (i.e. authorization, referral, Info-X, diagnosis, Physician name, room #, any clinical information etc.)
Verifies all applicable insurance coverage through HDX, and all discrepancies with patient listed in AHIQA
Maintains required CPAR/AHIQA accuracy
Accurately explain all forms applicable to the patient at the point of registration
Assures patients are given all required information such as copies of signed consents, patient guide book for inpatients, falls prevention for outpatients and Charity Care Fact sheet for Self-pay patients
Ensures all patients are properly identified by Name, Date of Birth and Soc. Sec. # at start of each registration to assure the correct medical record number is assigned, and the patient is given the correct armband
Follows all procedures in each assigned area including but not limited to

Bed Board:
expiration log & EDRS are completed accurately & physician suspension is reviewed, Ambulatory: patients are placed on line, ED: animal bite form is completed when applicable

Admitting:

all patients are logged in & outpatient departments are informed upon registration completed Notifies management regarding all patient issues i.e.

high volume, registration delays, patient/physician/other staff complaints, equipment/system down, insufficient coverage in dept etc.
Attends department meetings, training sessions and has maintained required CEU credits and CPAR Certification
Follows all downtime procedures in accordance with the downtime policy when SMS, RASi, armband machine or printer is down
This includes completing all applicable downtime forms accurately, such as downtime face sheet, MSP, downtime armband

RWJBarnabas Health, our market-competitive Total Rewards package, provides comprehensive benefits and resources to support our employees physical, emotional, social, and financial health.

Paid Time Off (PTO)
Medical and Prescription Drug Insurance
Dental and Vision Insurance
Retirement Plans
Short- & Long-Term Disability
Life & Accidental Death Insurance
Tuition Reimbursement
Health Care/Dependent Care Flexible Spending Accounts
Wellness Programs
Voluntary Benefits (e.g., Pet Insurance)
Discounts through our partners, such as NJ Devils, NJ PAC, Verizon, and more
Choosing RWJBarnabas Health

RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team.

We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time.

As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.

RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey.

From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state.

We understand the growing and evolving needs of residents in New Jersey whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.

Equal Opportunity Employer
RWJBarnabas Health is an Equal Opportunity Employer

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