Current jobs related to Shipping Coordinator - Lanham, Maryland - NextGen Global Resources

Job DescriptionJob Description

The scope of this position is to bill, package and ship customer two-way radio communication devices for service in a Depot environment. Individual must be goal oriented, self-motivated, and able to manage all tasks with a high degree of accuracy and attention to detail. Possess a desire to ensure timely processing of activities for total customer satisfaction with a focus on service level, ISO9001, and organizational objectives. Ability to interface with all FTC teams, Service Arms, and Customer base with assertiveness and a positive attitude.

Experience with billing, packaging and shipping of customer owned equipment. Ability to multi task and maintain attention to detail is a must to ensure timely processing of activity and Customer Satisfaction. Excellent written and oral skills are critical. Strong organizational and prioritization skills are required. Ability to work well in a team environment, with ability to demonstrate professionalism with all responsibilities... Must possess strong computer skills, phone skills, the ability to take direction and work with superiors, take initiative and drive for results... Must be flexible, and have the ability to maintain a positive attitude while managing a heavy work load. During peak times, overtime may be available.

Individual must possess:

ability to type a minimum of 30 wpm

strong written and verbal communication skills

strong organizational skills and ability to handle multiple tasks

ability to address challenges associated with service level cycle time with all levels of FTC personnel,

ability to work successfully in a fast paced environment under time constraints to achieve customer service level cycle time requirements and business objectives

strong working knowledge of Google Suites/ excel

ability to master the FTC's Service Operating System

accountability for work and actions

ability to maintain a positive attitude, especially during stressful situations

ability to be individual contributor and team player

ability to work and make decisions with minimal supervision

ability to lift at least 30 lbs

What Top skills/software and previous are most important to you?

ability to type a minimum of 30 wpm

strong written and verbal communication skills

strong organizational skills and ability to handle multiple tasks

Company DescriptionWhat you need to know about us

We are Connectors. We thrive on 'quality over quantity' and put in the work building strong relationships. We create connections, discover qualities, uncover skills, and place people with accuracy. We are your true partner

We are Collaborators. You'll be working with a wholly-owned subsidiary of Kelly and part of the Kelly Telecom division. It allows us to be as nimble and fiercely competitive as a startup while having the backing of a multibillion dollar publicly traded company which has been in business for 75 years. With direct access to hiring managers, services don't stop at standard recruiting processes. We use our expertise to improve your application skills and provide ongoing career support.

We give 24/7 Support. We are in this together. We provide around the clock availability, competitive employee benefits, and continuously check-in to make sure things are going smoothly. Check out our Glassdoor pageCompany DescriptionWhat you need to know about us\r
\r
We are Connectors. We thrive on 'quality over quantity' and put in the work building strong relationships. We create connections, discover qualities, uncover skills, and place people with accuracy. We are your true partner\r
\r
We are Collaborators. You'll be working with a wholly-owned subsidiary of Kelly and part of the Kelly Telecom division. It allows us to be as nimble and fiercely competitive as a startup while having the backing of a multibillion dollar publicly traded company which has been in business for 75 years. With direct access to hiring managers, services don't stop at standard recruiting processes. We use our expertise to improve your application skills and provide ongoing career support.\r
\r
We give 24/7 Support. We are in this together. We provide around the clock availability, competitive employee benefits, and continuously check-in to make sure things are going smoothly. Check out our Glassdoor page

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