Guest Service Agent/front Desk Hotel

2 weeks ago


Gilbert, Arizona, United States Residence Inn Hotel Full time

The Guest Service Agent is responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay.

JOB DUTIES & RESPONSIBILITIES

  • Greets, registers, and assigns rooms to guests.
  • Handles confidential information, including guest records, with a high degree of integrity.
  • Promptly and effectively deals with guest requests and complaints.
  • Answers and routes calls as appropriate; takes guest messages with accuracy.
  • Responsible for cash drawer contents and transactions during shift.
  • Maintains accurate records including cash flows, registration cards, reservation cards, and property walks.
Answers inquiries pertaining to hotel services, registration of guests, and travel directions.

  • Assists with sales and marketing efforts as directed by the General Manager.
  • Offers and properly handles requests for wakeup calls.
  • Records pertinent guest information in the pass on log.
  • May assist in replenishing continental breakfast as needed and keeping breakfast area clean.
Ensures common area/lobby is clean.

Performs laundry functions as directed.

  • Other duties as assigned.
  • A minimum of one to three months related experience; or equivalent combination of training and experience.
Requires the ability to read, write, and speak the English language.

  • Ability to identify and resolve problems in a timely manner; develops alternative solutions and uses reason even when dealing with emotional topics.
  • Ability to manage difficult or emotional customer situations; includes the ability to respond promptly to customer needs and requests for service and assistance.
  • Ability to maintain a high level of professionalism; treats others with respect and consideration regardless of their status or position.
  • Knowledge of and ability to appropriately interpret and follow policies and procedures.
  • Knowledge of and ability to adhere to safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly.
  • Ability to present and express ideas and information clearly and concisely in a manner appropriate to audience, whether oral or written.
  • Ability to meet the demands of the work schedule, to be at work and on time. May occasionally require the ability to work outside of regularly scheduled hours. Schedules may vary based on business need.
  • Medical insurance after 90 days
  • Dental insurance after 90 days
  • Eye insurance after 90 days
  • 401K
  • Vacation and Sick time off

Job Type:
Part-time

Pay:
$ $16.00 per hour

Schedule:

  • Morning shift
  • Weekends only

Work Location:
Multiple locations

  • Gilbert, Arizona, United States Lighthouse Psychiatry Brain Health Center Full time

    About the Job:We are a growing mental and behavioral health company based in Arizona's East Valley that is currently looking for qualified individuals to join our growing team. We are looking to add new office locations in Gilbert, Scottsdale, Chandler, and Queen Creek. Lighthouse offers a positive and healthy work environment with opportunities to learn new...

  • Dental Front Desk

    2 weeks ago


    Gilbert, Arizona, United States Arizona Family Dental Full time

    Job Posting at Seville Family DentistrySeville Family Dental is currently seeking a talented and dedicated individual to join our team as a front desk team member. This is a fantastic opportunity for individuals looking for a Full-Time position that offers professional growth and development. Please note that this is Not a Remote Job.Duties and...


  • Gilbert, Arizona, United States Cracker Barrel Full time

    Store LocationUS-AZ-GilbertOverviewAs a Guest Service and Sales (GSS) expert, you'll welcome our guests into the store with a smile and take care of them as they visit our host stand, retail shop, and cash stand.ResponsibilitiesYou'll be the first and last face our guests see, so you must have a "Pleasing People" attitude. From the host stand to cash...


  • Gilbert, Arizona, United States Rise Wellness LLC Full time

    Are you a compassionate and organized professional who has an interest in health & wellness? Join our team as a front office medical administrative assistant/ front desk associateWe are seeking a dedicated and enthusiastic individual to join our team at Rise WellnessWho We Are:Rise Wellness is a brand-new wellness center located in Gilbert, AZ Our mission...


  • Gilbert, Arizona, United States hybriditservices Full time

    Job Overview:We are looking for an IT Help Desk Technician to join our Customer Services team. As an IT Help Desk Technician, your role is to diagnose and resolve all the issues our customers are facing and providing them solutions as early as possible. Technical support and technical assistance are the two major responsibilities that you are expected to...

  • Golf Guest Service

    2 weeks ago


    Gilbert, Arizona, United States Thompson Golf Group Full time

    *_Reports to: Head Golf Professional_*Job Title: Golf Course AssistantCompany: Thompson Golf GroupKey Duties: Prepare carts for daily play and tournaments.Welcome customers and help with loading golf bags onto carts.Clean, wash, and maintain golf cart fleet.Operate a golf range cart and handpick range balls when necessary.Support banquet set up and maintain...


  • Gilbert, Arizona, United States DoubleTree & Elegante Conference Center by Hilton Full time

    Job Summary:Duties: Oversee food production and quality control processes Assist in interviewing, hiring, and training staff Manage inventory levels and ordering supplies Ensure compliance with health and safety regulations Supervise kitchen staff and coordinate food service activities Collaborate with the General Manager to develop strategies for business...

  • Massage Therapist

    1 month ago


    Gilbert, Arizona, United States tapwage Full time

    OverviewWhere Better Careers BeginMassage Envy 1458 N. Higley Rd Gilbert, AZ 85234Are you looking to grow your career with a team that values, supports & empowers you? The difference you'll make in clients' lives is the biggest reward for any massage therapist, but our environment helps you enjoy more of what you love about your work. At the Massage Envy...

  • Massage Therapist

    4 weeks ago


    Gilbert, Arizona, United States tapwage Full time

    OverviewWhere Better Careers BeginMassage Envy 1458 N. Higley Rd Gilbert, AZ 85234Are you looking to grow your career with a team that values, supports & empowers you? The difference you'll make in clients' lives is the biggest reward for any massage therapist, but our environment helps you enjoy more of what you love about your work. At the Massage Envy...


  • Gilbert, Arizona, United States FatCats Full time

    Customer Service RepresentativeStarting Pay Range: $14.60/Hour + TipsFull Time/Part Time: Part Time/HourlyAvailability: Must be available nights, weekends, and holidays.Benefits: 401k; Holiday Pay; Team Member Perks and DiscountsWe are looking for an energetic, positive individual who thrives in a fun, fast-paced environment to be a Customer Service...


  • Gilbert, Arizona, United States Farm Bureau Financial Services Full time

    Director Financial Services Sales Do you consider yourself a strategic visionary with a passion for creating processes and efficiencies? Do you have a knowledge and passion for operations in the Wealth Management division? If so, this Director of Financial Services Sales opportunity may be a great fit for you Who We Are: At Farm Bureau Financial...

  • Shift Leader

    2 weeks ago


    Gilbert, Arizona, United States Little Caesars Full time

    As the fastest growing pizza chain in the U.S., there's no denying that Little Caesars is doing something right. We're an international brand that's a household name and a front-of-mind decision when you've got pizza on the brain.We've grown tremendously since opening the first store in 1959 – and we're still growing. But, at the end of the day, our...


  • Gilbert, Arizona, United States Benson Systems Full time

    Join Benson Systems - Your Reliable Career PartnerAt Benson Systems, we transcend the typical work environment - we are a tight-knit team dedicated to making a genuine impact. As frontrunners in fire protection and life safety solutions, we prioritize the security of our clients' facilities by offering top-notch services and maintaining unwavering...


  • Gilbert, Arizona, United States Ascend Learning Full time

    We Impact Lives Through Purpose-Driven Work in A People First Culture Ascend Learning is the connection between a powerful portfolio of brands serving students, educators, and employers with outcomes-based, data driven solutions across the lifecycle of learning. Our values-driven culture unifies our teams and inspires a mindset of action, innovation, and...


  • Gilbert, Arizona, United States Banner Health Full time

    Primary Care Physician - Join Established & Growing Practice in Popular Phoenix SuburbsExcellent opportunity exists for a BE/BC Internal Medicine physician to join Banner Health Centers & Clinics in Gilbert, AZ. If you are looking for an opportunity to work in an outpatient setting with the ability to focus on clinical and patient excellence, then look no...


  • Gilbert, Arizona, United States Banner Health Full time

    Primary Care Physician - Join Established & Growing Practice in Popular Phoenix SuburbsExcellent opportunity exists for a BE/BC Internal Medicine physician to join Banner Health Centers & Clinics in Gilbert, AZ. If you are looking for an opportunity to work in an outpatient setting with the ability to focus on clinical and patient excellence, then look no...


  • Gilbert, Arizona, United States Banner Health Full time

    Primary Care Physician - Join Established & Growing Practice in Popular Phoenix SuburbsExcellent opportunity exists for a BE/BC Internal Medicine physician to join Banner Health Centers & Clinics in Gilbert, AZ. If you are looking for an opportunity to work in an outpatient setting with the ability to focus on clinical and patient excellence, then look no...

  • Specialty Cook

    1 month ago


    Gilbert, Arizona, United States Marriott International, Inc Full time

    Additional Information J&G SteakhouseJob Number Job Category Food and Beverage & CulinaryLocation The Phoenician a Luxury Collection Resort Scottsdale, 6000 East Camelback Road, Scottsdale, Arizona, United States VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARYPrepare ingredients for cooking,...


  • Gilbert, Arizona, United States SMI IMAGING LLC Full time

    REPORTS TO: Under the direct supervision of the Manager. GENERAL DESCRIPTION/POSITION GOAL: I. JOB RELATED FUNCTIONS: Demonstrates competency in the performance of job related skills appropriate to his/her customer populations and departmental services. Directly responsible for the overall administration, coordination, and evaluation of the patient...


  • Gilbert, Arizona, United States Banner Health Full time

    Primary Care, Internal Medicine - Join Established & Growing Practice in Popular Phoenix SuburbExcellent opportunity exists for a BE/BC Internal Medicine physician to join Banner Health Centers & Clinics in the popular suburb of Gilbert, AZ. One of our physicians is retiring and, consequently, we seek a dynamic, caring physician to join our team. If you are...