Loan Support Specialist

1 week ago

Kansas City, Missouri, United States NBKC Bank Full time
Summary Description

nbkc is currently looking for Loan Support Specialist to join our Home Loans Operations team.

The Loan Support Specialist will assist Loan Originators with a variety of tasks to ensure compliance with laws and regulations. They will also provide great customer experience for internal and external customers. This position will work @remote, based out of our Kansas City, MO office. Candidates must live in Missouri or Kansas and be able to travel to Kansas City for training and meetings as needed.

Interested in learning more? Check out the details below.

What you'll do
  • Assist LO with administrative support throughout the entire process of the lead until it becomes a closed loan
  • Assist LO in preparation of pre-qualifications and commitment letters
  • Work to obtain the needed documents and information to clear requirements for the loan
  • Review purchase contracts to make sure all needed information is included and all additional contract documents have been provided
  • Assist LO in uploading borrower documents into the file
  • Review the loan file for accuracy and completeness making sure that all the information in the file is complete and correct and that all the required documents and updates are in the file
  • Orders title commitments, appraisals, flood certifications, and case numbers
  • Correspond with vendors to follow up on orders
  • Communicates to all parties the critical information regarding the status of orders placed for the loan by documenting everything in the file
  • Orders CAIVRS on all VA files
  • Updates and maintains LOS system with related information
  • Follow all applicable laws and regulations
  • Perform other duties and projects as assigned
What you'll bring
  • High school diploma or GED required
  • Qualified candidates will have 1+ years of professional experience
  • Strong computer skills including knowledge of Microsoft Office Applications including Excel and Word.
Bonus Points
  • Excellent business written and oral communications
  • Strong attention to detail
  • Sound judgment and decision-making abilities
  • Ability to organize, prioritize, and meet deadlines
  • Ability to perform essential functions of the job with or without accommodation
What you'll love about us:

Benefits & Perks:
  • Choose from one of our multiple comprehensive health care plans that best suits you and your family where you are in life right now. (HSA, FSA, PPO – we got you covered)
  • Enjoy 4 weeks of paid time off, 11 paid holidays, Birthday PTO, and 8 paid volunteer hours per year
  • Save more for your future with our 401k retirement savings plan with a generous match and immediate vesting from nbkc. Now that's a sweet deal
  • Spend time bonding with your family with paid parental leave options
  • Care for your whole person with access to our EAP and behavioral health advocates
  • Take advantage of our wellness programs which include a wellness reimbursement account and an on-site gym facility.
  • Flexible work options to allow you to do your job and live your life (Work-Life Integration for the win)
  • Enjoy anniversary awards for your 3- and 5-year anniversaries (That's serious cash money towards your retirement account, student loan refinancing or your HSA).
  • Take a 4-week paid sabbatical for your 10-, 18-, and 25-year anniversaries
About nbkc:

nbkc isn't your average bank. We take your traditional financial institution and make it better.

We know what we offer our customers is only as good as the people behind the scenes who keep it going. That's why we make sure you're supported and encouraged along the way. You'll work with some awesome, intelligent, and diverse people in a fun and forward-thinking environment and accomplish plenty of things you'll wanna brag about.

nbkc is deeply committed to diversity, equality, and inclusion in all its practices, especially when it comes to growing our teams. We aim to build a company whose culture promotes inclusion and embraces how rewarding it is to work with employees from all walks of life.

nbkc has been proud to be recognized as one of Kansas City's Best Places to Work for 5+ years by the Kansas City Business Journal. We're pretty proud to work here and we know you will be too

Join us to find out

nbkc bank is an Equal Opportunity-Affirmative Action Employer – Minority/Female / Disability / Veteran / Gender Identity / Sexual Orientation

#LI-hybrid

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