Case Manager HRA West Farms

1 week ago


Bronx, New York, United States Phaxis Full time

Must Have Qualifications:

  • Bachelor's Degree in human services or related field with two (2) years' case management work experience
  • Associates Degree in human services or related field with four (4) years' case management work experience
  • High School Diploma with six (6) years' case management work experience will be considered
  • Credentialed Alcohol and Substance Abuse Counseling (CASAC-T or CASAC) a plus
  • Knowledge of HRA Congregate Housing Program guidelines
  • Direct service experience with persons with living with HIV/AIDS, substance abuse, serious mental illness, and homelessness
  • Bilingual English/Spanish a plus
  • 5 Day/35 work week Non-Remote Position (In-Office/Some Field Work)
  • Excellent oral and written communication skills
  • Proficient in Google Workspace program/Microsoft Office Suite
  • Familiar with AWARDS, Child and Children Integrated Reporting System (CAIRS), Coordinated Assessment and Placement System (CAPS)

Plusses:

Day-to-Day Responsibilities:

Essential Duties:

  • Coordinate program admission process with HASA Case Management Unit and Housing Unit.
  • Conduct interview of referrals within 24 hours of the HASA Referral.
  • Follow HASA procedures regarding the referral process and the completion of forms and statistical records.
  • Arrange and coordinate the move of accepted residents as determined by HASA and the program.
  • Monitor and assist the residents with problems at local entitlement offices. (Social Security, Medicaid, income support, etc.)
  • Establish permanent housing referral network.
  • Implement and monitor the service needs of residents in order to provide case management services which link residents with other agencies, health providers and support systems.
  • Institute appropriate referrals for services and functions as a liaison/advocate to ensure receipt of required services.
  • Facilitate individual and group counseling to residents, i.e., substance abuse, money management, relationships with family and loved ones current information on HIV/AIDS, treatment and drug trial programs.
  • Provide monthly caseload update to Clinical Supervisor. Document all direct activities including resident served case closures and direct service advocacy interventions.
  • Document all contacts and referral activity in resident records.
  • When necessary and appropriate, accompany residents in medical appointments and/or arrange ambulate services.
  • Attend all mandated meetings and in-service training.
  • Assist resident in gaining the skills necessary to live more independently and arrange for placement in a permanent housing program.
  • Establish working relationship with HASA case management staff to ensure quality client care.
  • Participate in ongoing evaluation process to assess direct service activities for program modification. Future planning and to assist in the preparation of required reports.
  • Provide in-service training to other staff members as determined by Program Director.


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