Service Manager

7 days ago


New York, New York, United States RH Hospitality Management Full time

Join the team at a vibrant Chef-Driven Restaurant

We are looking for a Service Manager to join our downtown location team. In this role, you will play a key part in ensuring a top-notch dining experience for our guests. As a Service Manager, your main responsibilities will include overseeing the restaurant floor during service, supporting the front-of-house (FOH) management team, and assisting the General Manager with day-to-day operations.

What we expect from you:

  • Adherence to company Policies and Procedures
  • Being a positive role model both in and out of the restaurant
  • Efficient time management and ability to prioritize tasks
  • Possessing a NYC DOH food handler's certificate
  • Flexible schedule availability, including holidays
  • Attention to detail, multitasking ability, and patience

Your duties and responsibilities will include, but are not limited to:

  • Reviewing and recommending improvements to restaurant policies and procedures
  • Maintaining knowledge of industry trends and service-related items
  • Staff Development and training coordination
  • Assisting in staff scheduling and ordering of products
  • Ensuring a pleasant dining experience for guests during service
  • Identifying and engaging with VIP guests
  • Participating in performance reviews and identifying areas for staff improvement
  • Overseeing restaurant cleanliness and maintenance
  • Additional duties may be assigned by the Chef/Owner or General Manager

Learning Requirement:

  • All Service Managers must hold the Food Protection certification from NYC DOH

Physical Demands:

In this role, you will need to meet certain physical requirements, including standing for extended periods, lifting up to 50 pounds, and other physical tasks. Reasonable accommodations will be considered for individuals with disabilities.



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