Current jobs related to IT Service Manager - New York, New York - City of New York
-
Automation Engineer for Managed Services
4 weeks ago
New York, New York, United States My It Crew Full timeJob OverviewSalary: $65,000 - $80,000Are you ready to step away from the monotonous IT grind and join a team where your contributions truly matter? At My IT Crew, we value every voice and encourage innovative ideas. If this resonates with you, continue reading...Since our inception in 2016, My IT Crew has established itself as a frontrunner in the Managed...
-
Service Delivery Manager
1 week ago
New York, New York, United States United Parcel Service Inc. Full timeJob SummaryAs a Service Delivery Manager at United Parcel Service Inc., you will be responsible for ensuring that service level agreements and key performance indicators are met or exceeded. This involves managing the delivery or deployment of contracted services to customers, collaborating with vendors and internal support groups, and performing a variety...
-
HVAC Service Supervisor
1 day ago
New York, New York, United States IT Landes Company Full timeJob Title: HVAC Service SupervisorAt IT Landes Company, we are seeking a highly skilled and experienced HVAC Service Supervisor to join our team. As a key member of our HVAC team, you will be responsible for supervising and leading our residential HVAC service technicians to deliver exceptional customer experiences and drive business growth.Key...
-
Customer Service Representative
2 weeks ago
New York, New York, United States Lincoln IT Full timeJob SummaryWe are seeking an experienced Customer Service Representative to join our team at Lincoln IT. As a key member of our operations team, you will be responsible for providing exceptional customer service to our clients and ensuring the smooth operation of our hospital's communication systems.Key ResponsibilitiesCommunication OperationsOperate our...
-
Cloud Infrastructure Manager
3 weeks ago
New York, New York, United States NYC IT Inc Full timeJob OverviewNYC IT Inc is seeking a highly experienced Senior Technical Lead to lead our technical teams in designing and developing cloud-based solutions using Java and cloud infrastructure.Key ResponsibilitiesManage and lead technical teams in the development of cloud-based applications and services.Architect and design cloud infrastructure using Azure...
-
New York, New York, United States IT Concepts Full timeJob Title: Infrastructure Management and Virtualization SpecialistWe are seeking an experienced Infrastructure Management and Virtualization Specialist to join our team at IT Concepts. As a key member of our Infrastructure Management & Virtualization Branch (IMVB), you will be responsible for designing, developing, and maintaining the Agency's Data Center...
-
Master Data Management Specialist
1 week ago
New York, New York, United States Benchmark IT Full timeMaster Data Management Vice PresidentWe are seeking a highly skilled Vice President to join our Master Data Management team at Benchmark IT. As a key member of our team, you will be responsible for creating, implementing, and maintaining master data to ensure data integrity across the organization.Key Responsibilities:Support our company's onboarding process...
-
Guest Services Coordinator
2 weeks ago
New York, New York, United States Bills Service Full timeJob SummaryWe are seeking a highly motivated and organized individual to join our team as a Guest Services Intern. As a key member of our Guest Services team, you will be responsible for assisting in the development, organization, and management of event/game operations at Highmark Stadium and other Buffalo Bills facilities.Key ResponsibilitiesAssist in the...
-
Guest Services Coordinator
2 days ago
New York, New York, United States Bills Service Full timeJob SummaryWe are seeking a highly motivated and organized individual to join our team as a Guest Services Intern. This is an exciting opportunity to gain hands-on experience in event/game operations, guest services, and fan experience initiatives.Key ResponsibilitiesAssist in the development, organization, and management of event/game operations at Highmark...
-
Insurance Support Services Manager
4 weeks ago
New York, New York, United States COMMUNITY SERVICE SOCIETY OF NEW YORK Full timePosition OverviewThe Community Service Society (CSS) is a prominent, independent non-profit organization dedicated to pioneering public policy advancements that assist low-income residents of New York for over 175 years. CSS operates various consumer health assistance initiatives aimed at facilitating health insurance enrollment and spearheads the Health...
-
Senior Audit Manager
4 weeks ago
New York, New York, United States Smartwork IT Services Full timeJob OverviewPosition Title: Audit Manager - Global Corporate and Investment BankingJob Type: Fulltime, HybridLocation: New York, NYRole Summary:The Audit Manager is tasked with supervising designated audit domains, serving as the Auditor-in-Charge (AIC), and executing the audit framework for various Lines of Business (LOBs). This role encompasses leading...
-
Senior Audit Manager
4 weeks ago
New York, New York, United States Smartwork IT Services Full timeJob OverviewPosition Title: Audit Supervisor - Global Corporate and Investment BankingEmployment Type: Fulltime, HybridRole Summary:The Audit Supervisor is instrumental in executing independent test work during intricate audit engagements for various Lines of Business (LOBs). This encompasses the design and execution of audit tests, evaluation of issues for...
-
Care Manager
3 weeks ago
New York, New York, United States Visiting Nurse Service of New York Full timeAbout the RoleWe are seeking a highly skilled and compassionate Care Manager to join our team at Visiting Nurse Service of New York. As a Care Manager, you will play a critical role in providing exceptional care and support to our clients, ensuring their needs are met and their quality of life is improved.Key ResponsibilitiesConduct thorough assessments to...
-
Care Manager
2 weeks ago
New York, New York, United States Visiting Nurse Service of New York Full timeAbout the RoleWe are seeking a highly skilled and compassionate Care Manager to join our team at Visiting Nurse Service of New York. As a Care Manager, you will play a critical role in providing exceptional care and support to our clients, ensuring their needs are met and their quality of life is improved.Key ResponsibilitiesConduct thorough assessments to...
-
Ecommerce Website Manager
1 week ago
New York, New York, United States Triveni IT Full timeJob Summary:We are seeking an experienced E-commerce Website Manager to lead the digital commerce strategy for Triveni IT. The ideal candidate will have a strong background in managing and enhancing e-commerce platforms, specifically Shopify, to drive sales and improve user experience.Key Responsibilities:Manage Day-to-Day Operations: Oversee the daily...
-
Care Manager
2 weeks ago
New York, New York, United States Visiting Nurse Service of New York Full timeAbout the RoleWe are seeking a highly skilled Care Manager to join our team at Visiting Nurse Service of New York. As a Care Manager, you will play a critical role in providing exceptional care and support to our clients, ensuring their needs are met and their quality of life is improved.Key ResponsibilitiesConduct thorough assessments to identify clients'...
-
New York, New York, United States Princeton IT Services Full timeJob Title: Business Process Management and Re-engineering AnalystLocation: Fully Remote (US-based candidates only)Job OverviewWe are seeking a skilled professional to join our team at Princeton IT Services as a Business Process Management and Re-engineering Analyst. The ideal candidate will have a strong background in the government sector and be proficient...
-
Customer Service Representative
2 weeks ago
New York, New York, United States Guardian Service Industries Full timeJob SummaryWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Guardian Service Industries. As a Front Desk Associate, you will be responsible for providing exceptional service to our clients and tenants, ensuring a welcoming and professional environment.Key Responsibilities:Greet visitors and guests in a...
-
Customer Service Representative
1 week ago
New York, New York, United States Guardian Service Industries Full timeJob SummaryGuardian Service Industries is seeking a highly skilled and detail-oriented Receptionist to join our team in Manhattan, NY. As a key member of our front office, you will be responsible for providing exceptional customer service, managing administrative tasks, and ensuring a smooth day-to-day operation.Key ResponsibilitiesProvide top-notch customer...
-
Radiation Safety Manager
3 weeks ago
New York, New York, United States IT Resource Hunter Full timeRadiation Safety ManagerCompany: IT Resource HunterThe primary objective of this role is to ensure the radiological safety and health of personnel, the community, and the environment. Key Responsibilities:Provide expert Health Physics guidance and oversight within the organization, focusing on Accelerator Safety Protocols, Nuclear Safety Standards, and...
IT Service Manager
3 months ago
Company Description
Job Description
Bureau Information Technology is seeking an individual to be responsible for the supervision and management of the service desk operation.
Responsibilities include but are not limited to:
- Oversee, plan, manage and coordinate complex information technology projects related to IT Operation and IT Service Desk from initiation to completion, including defining project scope, creating/updating project plans and work breakdown structures, scheduling project deliverables, goals and milestones, identifying and managing project risks, determining resource needs, obtaining signoff on project deliverables, etc.
- Provide day to day oversight and leadership of multidisciplinary project and service desk teams including teams working on IT integration projects and consultants.
- Elicit, document and analyze business requirements on information technology projects in order to recommend business and information technology solutions.
- Ensure that software products and solutions are appropriately tested to meet functional (usability) and technical (performance) requirements.
- Create executive reports and dashboards to report on the IT Project and Service Desk team's weekly tasks, progress, and individual performance.
- Team management skill.
- Coordinate with vendors and other agencies to track progress.
- Analyze & resolve challenging operational issues on systems and services that support the department in its core functions.
Qualifications
- A baccalaureate degree from an accredited college and four years of satisfactory full-time experience related to the area(s) required by the particular position; or,
- Education and/or experience which is equivalent to "1" above.
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
