Reservation Specialist

This is a call center / office-based position. Our Reservation Specialists work in our Oviedo office processing calls for our various spas around the area.

This is a part-time position. We recommend that only those applicants who live in Oviedo or the close surrounding area apply.
All available shifts are 5 hours. 9am-2pm & 2pm-7pm. You must work at least 2 shifts per week.

Compensation is $12 per hour with opportunity for increases in pay based on demonstrated performance.

• You are an optimist. The glass is always half full.
• You are happy. Even if things don't go perfectly, you don't let it get you down.
• More the merrier. You like people and they like you.
• You don't like getting out of bed in the morning.
• People annoy you.

So what does a Reservation Specialist do? Our Reservation Specialist could be called Spa Ambassadors You represent our spa from on each and every phone call from a new client to members we have had for years.

We need you to impress everyone you speak with

Primary responsibilities include:

*Answering calls on script, with a great phone voice and a cheerful disposition.

*Scheduling client reservations.

*Answering client questions on services, gift cards, memberships and general information regarding the spa.

*Effectively educating/selling clients on spa memberships, gift cards and future appointments

*Resolving client concerns and complaints

This is a job that requires a person who can maintain a positive and pleasant demeanor in a fast paced environment.

Requirements:

• Must have a cheerful disposition and work well as a team
• Must have customer service background
• Must have reliable transportation

To join our Rockstar team of Spa Professionals, please respond to this ad including cover letter and resume.

Job Type:
Part-time

Pay:
$ $15.00 per hour

Benefits:

• 401(k)
• 401(k)

matching

• Dental insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Night shift
• Weekends as needed

Supplemental pay types:

• Bonus opportunities

Work Location:
In person

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