Current jobs related to Field Support Tech IFA - Mesquite, Texas - H&R Block


  • Mesquite, Texas, United States PDS Tech Full time

    About the RoleWe are seeking a skilled Fleet Maintenance Technician to join our team at PDS Tech. As a key member of our maintenance team, you will be responsible for performing routine maintenance and repairs on our fleet of vehicles.Key ResponsibilitiesPerform routine maintenance tasks, including oil changes, tire rotations, and brake pad...


  • Mesquite, Texas, United States Bechtel Corporation Full time

    Job SummaryThe Field Engineer - Electrical is responsible for overseeing operations within the applicable discipline and providing field engineering support with work planning and packaging, material management, quantity verification and validation, safety and quality control, technical inspection and testing knowledge, and coordination of system...


  • Mesquite, Texas, United States White Glove Placement Full time

    Job SummaryWe are seeking a skilled Cath Lab Tech to join our team at White Glove Placement. As a Cath Lab Tech, you will be responsible for assisting with cardiovascular procedures and providing top-notch patient care.Key ResponsibilitiesAssist with cardiovascular procedures, including catheterizations and angioplastiesMonitor patients' vital signs and...


  • Mesquite, Texas, United States White Glove Placement Full time

    Job SummaryWe are seeking a skilled Cath Lab Tech to join our team at White Glove Placement. As a Cath Lab Tech, you will be responsible for assisting with medical procedures and providing top-notch patient care.Key ResponsibilitiesAssist with catheterization procedures and other medical interventionsMonitor patient vital signs and respond to...


  • Mesquite, Texas, United States White Glove Placement Full time

    Job SummaryWe are seeking a skilled Cath Lab Tech to join our team at White Glove Placement. As a Cath Lab Tech, you will be responsible for assisting with cardiovascular procedures and providing top-notch patient care.Key ResponsibilitiesAssist with cardiovascular procedures, including catheterizations and angioplastiesMonitor patients' vital signs and...


  • Mesquite, Texas, United States White Glove Placement Full time

    Job SummaryWe are seeking a skilled Cath Lab Tech to join our team at White Glove Placement. As a Cath Lab Tech, you will be responsible for assisting with cardiovascular procedures and providing top-notch patient care.Key ResponsibilitiesAssist with cardiovascular procedures, including catheterizations and angioplastiesMonitor patients' vital signs and...


  • Mesquite, Texas, United States Bechtel Corporation Full time

    Job SummaryThe Field Engineer - Electrical is a key member of our project team, responsible for overseeing electrical operations and providing field engineering support. This role involves work planning, material management, safety and quality control, and technical inspection and testing knowledge. The successful candidate will ensure that electrical...


  • Mesquite, Texas, United States White Glove Placement Full time

    Job SummaryWe are seeking a skilled Cath Lab Tech to join our team at White Glove Placement. As a Cath Lab Tech, you will be responsible for assisting with cardiovascular procedures and providing top-notch patient care.Key ResponsibilitiesAssist with cardiovascular procedures, including catheterizations and angioplastiesMonitor patients' vital signs and...


  • Mesquite, Texas, United States Crown Equipment Corporation Full time

    About Crown Equipment CorporationCrown Equipment Corporation is a leading manufacturer of lift trucks and material handling equipment. We offer local support on a global scale with a strong presence in over 80 countries.Job SummaryWe are seeking a skilled Field Service Technician to join our team. As a Field Service Technician, you will be responsible for...


  • Mesquite, Texas, United States Crown Equipment Corporation Full time

    About Crown Equipment CorporationCrown Equipment Corporation is a leading manufacturer of lift trucks and material handling equipment. We offer local support on a global scale with a strong presence in over 80 countries.Job SummaryWe are seeking skilled Field Service Technicians to join our team. As a Field Service Technician, you will be responsible for...


  • Mesquite, Texas, United States Della Infotech Full time

    Job Title: DRTX Cath Lab/IR Tech (Days + Call) Flexible Opportunity **Job Summary:** We are seeking a skilled DRTX Cath Lab/IR Tech to join our team at Dallas Regional Medical Center. As a DRTX Cath Lab/IR Tech, you will be responsible for providing high-quality patient care and technical support in the cath lab and IR department. **Responsibilities:** *...


  • Mesquite, Texas, United States Capital Senior Living Full time

    Job Summary:We are seeking a skilled Maintenance Support Specialist to join our team at Capital Senior Living. As a key member of our community team, you will be responsible for ensuring the maintenance and upkeep of our community grounds and facilities.Key Responsibilities:Perform general maintenance and housekeeping duties as assignedAssist in maintaining...


  • Mesquite, Texas, United States DaVita Full time

    Overview:Join DaVita as a Healthcare Support Specialist, a rewarding opportunity to launch your career in the medical field. With comprehensive training provided, you will collaborate with a dedicated team of healthcare professionals, including nurses, dietitians, and social workers, to acquire the necessary skills to support our patients and expand your...


  • Mesquite, Texas, United States Crown Equipment Corporation Full time

    About Crown Equipment CorporationCrown Equipment Corporation is a leading global manufacturer of lift trucks and material handling equipment. Our company is committed to providing exceptional customer service and support to our customers around the world.Job SummaryWe are seeking a highly skilled and experienced Field Service Technician to join our team. As...


  • Mesquite, Texas, United States TopBuild Full time

    About Your Career with TopBuildAre you looking for a challenging role with a leading installer and distributor of insulation and building material services? At TopBuild, we're committed to delivering solutions that make a difference in the communities we serve. As an operational support specialist, you'll be part of a diverse and inclusive team that reflects...


  • Mesquite, Texas, United States TopBuild Full time

    About Your Career with TopBuildAre you looking for a challenging role with a leading installer and distributor of insulation and building material services? At TopBuild, we're committed to delivering solutions that make a difference in the communities we serve. As an operational support specialist, you'll be part of a diverse and inclusive team that reflects...


  • Mesquite, Texas, United States InsideHigherEd Full time

    About the RoleWe are seeking a highly skilled and motivated System Support Specialist to join our team. As a key member of our support team, you will be responsible for providing technical assistance and support to internal and external users.Key ResponsibilitiesProvide technical support and assistance to users via phone, email, and in-person.Install,...


  • Mesquite, Texas, United States InsideHigherEd Full time

    Job SummaryWe are seeking a highly skilled System Support Specialist I to join our team. As a key member of our support team, you will be responsible for providing desktop computer support and first-level application and network troubleshooting for internal and external users.Key ResponsibilitiesInstall, configure, and upgrade operating systems and software,...

  • Electrical Engineer

    6 days ago


    Mesquite, Texas, United States Hexagon Purus Full time

    Job Title: Electrical Engineer - Production SupportHexagon Purus is a global leader in zero-emission mobility solutions for light, medium, and heavy-duty vehicles, buses, maritime, rail, aerospace, and backup power solutions, storage, and distribution.We are seeking a highly skilled Electrical Engineer to join our production support team and support our...


  • Mesquite, Texas, United States TopBuild Full time

    About Your Career with TopBuildAre you looking for a challenging role with a leading installer and distributor of insulation and building material services? Do you want to be part of a diverse and inclusive team that reflects our values of integrity and innovation? Look no further at TopBuild, where you will be part of a company that rewards your...

Field Support Tech IFA

3 months ago


Mesquite, Texas, United States H&R Block Full time

517521BR

Title:

Field Support Tech IFA - S

What you'll do... :

Provides technical PC, peripheral, network and software break-fix, on-site, phone, chat and off-phone for retail tax offices worldwide enabling end users to operate efficiently and effectively. Utilizes software solutions, knowledge base, personal knowledge, and computer systems to resolve and track user incidents. Effectively opens and works support requests and escalates to the appropriate people/team as necessary. Effectively communicates and assists clients regarding their technical support issues. Serve as a liaison between business partners, Lead FST/CSM and TSC to identify and resolve problems.

Day to day you'll...

  • Coordinate the setup, shutdown and support of PC hardware and software for H&R Block's field company offices in compliance with instructions provided by CSC
  • Maintain, troubleshoot, and support field systems in company-owned field offices by phone, chat and on-site visits.
  • Help troubleshoot/support FR offices by phone and chat.
  • Maintain an inventory of district resources. Maintain hot spare tracking and control for computer equipment in the district.
  • Ensure essential communication with Business Partners and Lead Field Systems Technician/Company Support Manager on support issues and needs.
  • Maintain network and telephone systems in company offices.
  • Document hardware problems and their resolution within the ticketing system.
  • Assist with special projects, as needed.
  • Remote into and/ or control desktops to resolve technical issues.
  • Follow established processes and procedures to work cases and handle inquiries to resolve office and associate issues.
  • Maintain a technical working knowledge of product or products supported by the department.
  • Handle Field contacts while ensuring quality measurement procedures, and work instructions are maintained within policy guidelines.
  • Perform other duties as assigned.

Job ID:

517521BR

Address1:

Broadmoor Plaza Shop Center

City:

Mesquite

State:

Texas

Employee Type:

Seasonal - Corporate

What you'll bring to the team... :

Education:

  • High school diploma or equivalent

Work Experience:

  • Experience with Windows Environment, Windows network configurations and MS Office (or equivalent)
  • Access to and ability to drive a motor vehicle; possession of a valid driver's license; adequate insurance coverage as required by applicable state law and a good driving record.
  • Ability to work independently or on a team
  • Oral, written and interpersonal communication skills
  • Demonstrated decision making, analytical and problem-solving skills.
  • Demonstrated organization, prioritization and project coordination skills.
  • Demonstrated ability to set up, maintain, and troubleshoot computer hardware, networks and systems.

Posting Title:

Field Support Tech IFA - S

Sponsored Job:

#hrbjobs #indeedjn

Job Family:

Engineering & Ops

WOTC Eligibility Check:

Yes