![Harford County, MD](https://media.trabajo.org/img/noimg.jpg)
Business Analyst
2 weeks ago
Nature of Work:
This position is 100 percent in-person and will require employee to work in-office. Remote work is not available for this position.
Examples of Duties:
(The following examples illustrate the work performed in the positions in the class. Positions may require some or all of these examples depending on the organization of work within the department. The list is not inclusive. A position may require duties not listed, if necessary, to accomplish the work of the department.)
- Works closely with programmers to plan, organize, and coordinate work.
- Provides guidance, training and work counseling as needed.
- Assist in the development of project assignments, schedules, and configuration standards.
- Design and document procedural flows and file layouts.
- Prepares procedural manuals and documentation for system (end) users.
- Assists in the planning and conducts acceptance test for new systems and modification to existing systems.
- Responds to emergencies.
- Participates in meetings with user staffs and management personnel to define priorities, scope, resources, and time frame of projects.
Minimum Qualification Requirements:
KNOWLEDGE, SKILLS AND ABILITIES:
- Knowledge and experience with IT projects and the Software Development Life Cycle.
- Knowledge and experience with systems integration, software configuration, and best practices.
- Experience SQL Server and reporting software.
- Experience configuring file transmission and job scheduler tasks.
- Experience with ERP and related financial systems.
- Experience developing system interfaces.
- Ability to recognize and resolve system related problems.
- Ability to maintain effective policies and procedures regarding the operation of the department.
- Ability to organize, prioritize, and schedule work assignments for multiple service requests from a broad constituent base including service desk requests, projects, outages, incidents, etc.
- Selfmotivated, goal oriented, well organized, and performs effectively under pressure.
- Demonstrates team building and conflict resolution skills.
- Strong interpersonal skills and ability to communicate and work effectively at all levels in a collaborative team environment.
- Excellent customer service skills.
- Effective problemsolver with strong analytical and technical skills.
- Excellent communication skills (verbal, written, and presentation).
- Occasional evening and weekend work to meet deadlines.
EDUCATION:
- Bachelor's Degree in Computer Science, Software Engineering, Computer Engineering, Information Systems, or a related field
EXPERIENCE:
LICENSES:
Possession of a valid Class "C" non-commercial driver's license with no more than three (3) points.
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SAFETY:
- Must comply with all Federal (OSHA), and State of Maryland (MOSH), safety regulations and applicable Harford County safety policies, procedures, or manuals as required for this position.
Notes:
- Employee occupying this position is considered a critical employee and is on call 24 hours per day, 7 days per week for emergency situations.
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